Hotel Dengan Pools di Rio de Janeiro State, Brazil

Foi um achado maravilhoso essa pousada, amei cada detalhe; atendimento, organização, instalação. Tudo perfeito! Vou voltar mais vezes, com certeza! ❤️❤️❤️❤️

Fantastic luxury hotel, with brilliant pool area. Walk across the street and your on the beach which is soo quiet compared to others in Rio. Rooms are very spacious, the bed and pillows were fantastic, and the view of the beach is worth the extra. Very good breakfast with good choices. The hotel is also very secure with all entry points from the outside covered by security. Only downside is the bar and waiting service at the pool area. 

A pousada não é ruim,mas deixou a desejar no café da manhã principalmente, poucas opções e quantidade pois sempre estava faltando o café, aí qdo vinha o café faltava o leite,,pão não era fresco.A piscina toda descascada as fotos são bonitas mas a realidade é outra.

Eu e meu Esposo já somos clientes neste hotel em cabo frio, há muitos anos porque sempre éramos bem atendidos. A localização dele é boa , os quartos são muitos bem limpos e cheirosos e o café da manhã também é bem servido no restaurante. Mas desta vez deixou a desejar no atendimento na recepção , fomos muito maltratados o recepcionista muito grosseiro, sei educação para tratar as pessoas que são hóspedes do hotel . Ele ainda falou pra mim e meu Esposo tanto faz vocês cancelar ou não as diárias, como se a gente fosse ninguém me sentir muito mal com essa situação porque fomos pra curtir e não se aborrecer e isso nunca aconteceu comigo. Pedimos pra falar com a gerente Alessandra que nem deu importância a nosso caso e ainda falou que é porque ele o recepcionista é novo . Enfim faltou educação e empatia com o atendimento aos hóspedes desse hotel. Fiquei decepcionada !!!

Das Hotel liegt sehr gut, jedoch liegt es auch direkt an der Straße. Wenn man die Zimmer zur Straße bekommt ist es wirklich hellhörig, da die Fenster sich nicht mal richtig schließen lassen. Leider war das Zimmer auch teilweise nicht wirklich sauber geschweige das Badezimmer mit dem Schimmel überall. Schimmel war auch teilweise im Zimmer zu sehen. Die Rezeption war wirklich nett und haben uns unterstützt. Wir konnten unser Gepäck dort für 1 Tag lassen und noch duschen beim Pool. Sehr zurvorkommend! Leider kann ich aber aufgrund der Hellhörigkeit auch gegen den anderen Zimmern nicht empfehlen.

Hotel was nice and clean and the room was cleaned daily with fresh towels We had a corner room in tower 2 large room with comfort super king bed on 10th floor Water pressure to shower was poor receptionist did offer a different room and pressure was better but bathroom felt a bit dated Windows we’re not sound proof this was a little in convenient as there was a major construction site opposite and the hotel is on a main road to the beach Breakfast had plenty of choice There was free Wi-Fi in the room this was a major let down very poor signal

People at the converge were very nice and helpful specially Gabriel been very nice, helped us with any question and demand we had, we were so happy that he was there solved many of our problems and helped out with every thing even when our uber stopped working he was so nice taking uber from his app for us  Made our trip much more comfortable  He definitely has to be promoted by Hilton

O acesso ao estacionamento pela rua dos fundos hotel é deserto embora seja fechado. Também estranhei nessa hospedagem a cobrança do estacionamento sem aviso prévio na reserva. O restante foi bom. Gosto de me hospedar neste hotel.

Lokasi yang hebat dan kawasan yang indah. Perkhidmatan yang baik secara keseluruhan. Beberapa isu perkhidmatan kadang-kadang - masa respons lambat atau perlu meminta permintaan lebih daripada sekali. Keseluruhan penginapan adalah pengalaman yang baik walaupun.

The hotel has a nice location on the beach, but the property could do with some updates. The first room I went into had a funny smell, so I reported it to reception. The male receptionist looked at me, and as if he doubted my word After I insisted, he assigned me a new room, but it was left to me to move my luggage. . No support was offered and I couldn’t be bothered to ask. I did ask if there would be any complimentary water put in the room. He said he would get housekeeping to put some water, but I’m still waiting two days later.  Power outlets in the room are limited and not designed for modern travel. No USB points. The TV is old and not smart or Internet connected. There are no cable channels so nearly all of the channels are local language apart from one CNN news channel in English.. The hotel is quite noisy and dogs. The walls are thin and guests scrape furniture across the marble floors. This is relatively easy to remedy if the hotel cared. The rooftop pool was disappointing as it’s quite small and normally full of kids. The restaurant is closed after breakfast. There is a bar, but it’s never open.. The biggest problem I had was the Internet. It did not work properly in my room and kept cutting out every few minutes. I had to stand in the corridor or come down to the lobby in order to get any decent coverage. I complained to the staff, but they did nothing and just told me it works.. This was extremely frustrating and I certainly wouldn’t come back to this hotel again.