Hotel Dengan Pools di Shaanxi, China

During my stay at Crowne Plaza, I found the accommodation very satisfactory. The room was a good size, featuring a comfortable, super large bed, mini fridge, kettle but no milk, this had to be requested. Also, the slow drainage in the shower was messy and inconvenient. Overall the room was very nice. The hotel’s lobby was spacious and attractively designed, setting a welcoming tone upon arrival. The lounge and the 40th-floor bar were definite highlights, offering a cool and inviting ambiance. The breakfast provided met standard expectations and was enjoyable. I’d like to extend a special acknowledgment to Tony, whose help during check-in and arranging breakfast in my room when I wasn’t feeling well was exceptional, demonstrating outstanding service. Crowne Plaza’s prime location adjacent to a mall and the bridge offered numerous options for leisurely walks and sightseeing, adding to the overall convenience. Although I didn’t personally utilize the gym or pool, they appeared to be well-maintained. Best hotel in the city for sure.

Very good hotel Very quiet bedroom High quality bedroom Nice warm temperature in bedroom, and in entire hotel Staff very helpful, and attentive. They gave us a free upgrade. We received also a gift in the afternoon un the room. Location very good In front of the giant wild goose pagoda And only 20min didi or subway to Xi'an city center Breakfast excellent Gym very good Also beautiful new year decoration And we enjoyed a special new year afternoon tea at the bar. Delightful. We will come back again

The hotel is about 10 to 15mins drive from Terminal 5. Hotel reception very friendly but not fluent in English. Hotel has no bidet (slight problem). Breakfast not many variety. Room is big and spacious. Overall good place to rest especially when you arrive midnight.

Everything met my expectations for comfort and good service. The room was nicely furnished, very spacious, and felt peaceful and private. The hotel's location is convenient, and the whole atmosphere is pleasant and well-kept. I was especially impressed by the staff. The front desk team was very professional and took care of everything we needed. The housekeeping was also excellent—they kept the room spotlessly clean without ever being intrusive. The whole stay felt smooth and relaxed, which is exactly what you want. It’s the kind of consistent, quality experience that makes me definitely want to stay here again when I'm back in Xi'an.

雖然我給了好評，但是真的不是因為我對酒店有多滿意，所以，必須要來説一下我的感受，酒店環境很好，出去就是濕地公園，風景很美，內部配的有游泳池健身房，還有小孩玩的遊樂中心，可以説硬件設施還是不錯的，可是讓人無語的是，節假日期間一個服務崗位居然衹安排一個工作人員？？導致的結果就是，我們辦入住和退房的時候，裏三層外三層的人，雖然當時的前台小哥哥已經非常麻利的在辦理了，奈何客人太多，一個一個的辦，也等了挺長時間才輪到我們，不過有一説一，這個工服上帶鑰匙徽章的前台小哥，非常有禮貌，看的出來，業務能力也很強，知道我們等的久，會主動致歉，並給我們升級了帶露台的房間，送了水果，看到我們帶小朋友，還主動讓客房給我們送了小朋友的牙刷，然後就是另一個很高的服務員小哥哥幫我們把行李送回房間，然後這個服務員也衹有一個人！明顯感覺忙不過來，送完行李都是小跑着離開的，我當時還跟他吐槽，大過節的你們怎麼上班的人這麼少，入住以後打電話讓送個東西什麼的也是很慢，讓人體驗感大打折扣，對了，還有早餐，除了那個熱米皮還不錯外，其他的中規中矩，説是價值一百多，個人覺得不值，房間帶免費早餐可以去吃，要是另外花錢去吃那就沒必要了，總之就是給好評完全是覺得當時上班的工作人員不容易，服務行業節假日就不能多安排點上班的人嗎？這個價格對應如此的人員配置服務實在不值，希望酒店能有所改進吧！

The hotel is very clean and quiet. The only downside is that the next metro is a 20min walk, but that’s all. The staff was very friendly and you can do your laundry as well. Convenience stores and restaurants and malls are within walking distance!

We had a great experience staying at the Xi’an Bell Tower Hilton Garden hotel. Great service from the staff, especially from Toby and Nicole who helped us with luggage storage and late checkout. Excellent amenities including washing and drying machine that we greatly appreciated. The location is central and you’re walking distance from restaurants and the metro. Rooms were clean and well furnished. We hope to stay here in the future.

Ia sememangnya hotel mesti menginap di eselon pertama Xi'an Perkhidmatan dan peralatan alam sekitar semuanya dalam talian Perkhidmatan yang berorientasikan orang ramai meningkatkan nilai pengalaman perjalanan Xi'an tua. Walau bagaimanapun, butirannya dikendalikan dengan cara yang sepatutnya oleh hotel besar, dan sarapan paginya adalah pilihan pertama untuk keluarga dan kanak-kanak.

We were in this hotel 2 days. Breakfast was very tasty, Chinese and European food and drinks. The staff is very friendly. They helped me with all the requests we had. We visited the hot springs and were very pleased, the temperature was from 30 to 50 degrees, with various additives inside: herbs, fruits and even wine. I also visited gym, its simple but functional. I recommend the hotel to anyone who wants to visit this city and enjoy good service.

入住體驗遠超預期！前台服務熱情周到，有求必應，辦理流程順暢不拖沓，讓人感受到賓至如歸的温暖。房間寬敞明亮，床睡得特別舒服，衞生狀況無可挑剔，沒有多餘宂餘的配置，卻把核心住宿需求滿足得極好。單純為服務和房間而來，完全沒失望，強烈推薦給注重居住質感的朋友！