Hotel Dengan Pools di Yunnan, China

Staying on the top floor offered amazing views of the river and the bridge. The hygiene was exceptional; all the amenities provided were disposable, including face towels, toilet seat covers, bath towels, and toothbrushes. Besides the usual shampoo and body wash, they even had facial cleanser, makeup remover, and cotton pads, which was a very thoughtful touch. Customer service by Miss 01 was fantastic, I really appreciated her help. I'll definitely book here again next time.

I had the most beautiful stay in Jianshui. The hotel was clean, bright and very comfortable. The hospitality was fantastic, which as a solo traveller I was very grateful for. I was given tea and fruit on arrival and the laoban introduced me to all the key spots in Jianshui and sent me recommendations of food spots too. I was given a delicious breakfast with some of the best congee I've had in China! I really felt at home. The location is fantastic, right in the old town on a beautiful side street with a peaceful quaint atmosphere. The hotel also organised a taxi to take me onto my next destination - thank you both for a wonderful stay. I cannot recommend this hotel enough!

Our family of 2 adults and 2 children stayed at Jiangye for 3 nights and we concluded that it was the best accommodation amongst all that we stayed throughout our 2-week Yunnan vacation. We stayed at the loft room - room was spacious and very comfortable to stay in. Staff was very kind to let us stay in their biggest loft room with king beds. Laundry room (equipped with 4 clean washing machines and a drying room) was right opposite our room, making it very convenient for us to do our daily laundry. Breakfast was buffet style, with sufficient variety. On top of the breakfast that was already part of the room rates, we were very pleasantly surprised to be offered a daily homecooked meal, consisting of 2 mains, 2 veg and 1 soup, with dishes for us to choose from. Location was excellent, right opposite 大观景公园，staff even gave us bread to feed the seagulls. Staff were polite and prompt to requests. All in all an excellent stay and we will definitely be back again.

The view is just as beautiful as it looks, and location wise it is ideal. The room was clean and stunning views. The food was good when it was available, but many of the options on the menu were not available. Likewise, there was no water in the outdoor pool as advertised. The staff also said they didn’t know how to make cocktails, despite having a bar with all spirits available. Finally, I would recommend AGAINST booking a car transit through the hotel. We ended up missing our train from Kunming because the driver (and her friend, who was brought along for the ride) stopped multiple times, including for long snack breaks, so we arrived 20 minutes after our train time.

The staff here were quite enthusiastic. They proactively helped clean the pool and manage the water, and the water temperature was adjustable. They were also very quick to respond on WeChat and even offered to bring takeout from the front desk to my room. However, there are a few areas that need improvement. First, due to the environment, there were a lot of mosquitoes. The mosquito coils weren't very effective, and I ended up with over ten bites after just two nights. Second, there might be some issues with the facilities. On my first night, the power went out in the middle of the night. This area is quite remote and there are no lights, which was really scary. Also, the smart toilet kept leaking without power, so I had to turn off the water valve. The door hinges made a lot of noise. The automatic night light was too sensitive and would turn on instantly with the slightest movement. Third, the staff might not have been very attentive; they misidentified me three times in a row (gender and last name). Despite these issues, it is indeed a natural sulfur hot spring, and I felt very relaxed after soaking. For that reason, I would still recommend it, but next time I'll choose a season with fewer mosquitoes.

Everything about the hotel was great. There was a power outage on the day I checked in, but my luggage was brought to my room, and I even got an upgrade! The river view was fantastic 👍. Every afternoon, they offered white fungus soup and mung bean soup, both of which were delicious. The only downside was the airport transfer driver they partnered with. He called to ask me to add him on WeChat, and there was a woman next to him who not only had a bad attitude but also said a lot of unpleasant things about my WeChat name. As someone from Northeast China myself, I was truly speechless by such low-class behavior. It really brings shame to Northeast people. After picking everyone up, the driver kept trying to persuade everyone to book his car, and he was so busy talking that we almost got into a traffic accident. He just seemed very unreliable.

The biggest feeling is that all the waiters in the hotel are warm and thoughtful. We have stayed in many parent-child hotels with our children, and the waiter training of this hotel is really great! The room is clean and tidy, the layout is warm and spacious, the hotel is in a good location and very quiet. Especially the front desk Minnie George is also very enthusiastic, and she took the initiative to add WeChat. If you have any needs during the three-day stay, you can send her WeChat to help solve them in time. There is also a male lifeguard with braids by the swimming pool. The child's swimming ring fell in the pool. He collected it specially the next day. My mother insisted that I write down to thank him. The buffet dinner is also great. After the meal, I took the children to DIY food. I got more than one comfortable and pleasant stay experience. Our whole family had a lot of fun staying during the May Day holiday.

I deliberated for a long time between the Banyan Tree, InterContinental, and The Unbound Collection by Hyatt, and ultimately chose the latter – and it certainly didn't disappoint. The hotel itself is quite large with a strong capacity for guests. Throughout my stay, I never once felt neglected; the service was absolutely on point. The hotel boasts excellent views, with beautiful architectural design and landscape gardening. My Deluxe King Room with Snow Mountain View offered a direct view of Jade Dragon Snow Mountain, and the hotel also has many other fantastic viewing spots. The hotel's amenities are top-notch. The Harman Kardon speakers and Karl Lagerfeld toiletries in the room are highly competitive for a hotel in this price range. A 78-square-meter Deluxe King Room with Snow Mountain View at this price point is truly exceptional. The hotel also offers many activities. During my stay, I participated in a tie-dye experience and a tea tasting, which showed how much effort they put into designing these culturally authentic activities. What truly deserves special praise is the hotel's mini-zoo. It houses Border Collies, alpacas, goats, marmots, donkeys, and horses. It's clear that the animals are well cared for, and the staff are genuinely loving. Overall, The Unbound Collection by Hyatt is a highly recommended hotel. I strongly suggest staying here.

This is one of the nicest places I have stayed in China for the money spent. Excellent value. It is very central—literally next to the golden pagoda and very close to the night market—but still on a sleepy quiet street. At least it was quiet in November. The bed was extra comfortable, and shower also. Very kind staff. Delicious breakfast in a beautiful courtyard. Perfect.

This is a very nice hotel, great location, good rooms and excellent, helpful staff. But the hotel gets bad marks in two areas. First, the food was generally very good but the Western breakfast buffet choices were nearly always cold. I tried three days in a row to get poached eggs that were not hard boiled. On the third day I got what I wanted but even then the eggs were stone cold. The second issue was the the lack of necessary security staff. The lobby bar was nice and had a young woman playing guitar in the evenings but on our second evening 4 drunks were drinking, shouting and smoking and refused to stop when the hotel staff intervened. After this things escalated and instead of having hotel security throw them out the drunks started harassing us and it got ugly so we left for our room. The hotel called our room to apologize but it was not equipped to deal with this situation and needs to have better control over their public areas. A lesson to be learned. I will be sending a separate letter to Accor management giving full details of this unfortunate event.