Hotel Dengan Pools di Atlantico, Colombia

The check in process was quick. We were looking forward to staying here as we just came in from Cartagena staying with Movich and It was wonderful. Unfortunately, the Movich in Barranquilla is tired. We walked up to our room and the hallway carpets were filthy. We booked a suite and it was a bunker. It had one small tiny window, which Looked like it had not been cleaned in years. The furniture in the room was worn. Dead plants and broken floor tiles. When you looked out the window, you saw no view and it looked  into rusty old Air-conditioning units. We did walk downstairs and refuse the room. I will say I felt like the hotel handled the situation. They gave us a higher floor suite the manager and two additional staff walked to the first room and the second room and acknowledged that needed to be clean better. They comped a dinner. Over the next couple of days you saw an effort to clean the floors because we could hear them vacuuming early in the mornings in the hallways. I will say that this hotels food was excellent. It was the best that we had in our 14 day stay in the country.

A very good and convenient location with unstandingly friendly and helpful staff. The room, however, is just what you need as even toilet paper has to be asked for at the reception. I’d say you get what you pay for.

My stay was very good, the staff was professional and helpful. My only complaint was the imposed tax on Colombian citizens. I believe, I should be given the benefits of a foreign visitor. Colombia has forced us US citizens to have dual citizenship if you were born in Colombia, so they can penalize us with their tax laws. I’m a U.S. citizen I’ve lived in the US for 53 years. I paid the taxes because I came to Barranquilla to have a great time and I truly did, I didn’t come to argue or dispute their laws. The problem was that I decided to extend my stay at the hotel not knowing that I would have to pay the taxes again, that upset me and expressed my feelings. But the staff are there to do their jobs. When I read the fine print with booking connections it mentioned that the tax would apply if I was staying at the hotel for more than 60 days, I only 6 days maybe I totally misunderstood the information.

Check in was super slow, just 1 person at reception made checking in a big waste of time. The room was ok, a bit dated already. The water from the shower took ages to be hot and sometimes it didnt even went very hot. Breakfast was ok, not Amazing but had most of what youd expect although the restaurant itself had zero ambience, same as the lobby, not a nice place. big plain simple areas. Nothing alusive to the country.. or the city or the culture.. sad place. Bed was good and pillows also. Mini bar was well stuffed.

1: 房間wifi信號很差，前兩天根本連不上wifi，房間手機信號也不好。 2: 空調遙控器壞了2次，中午開不了空調打電話前台等了半個小時才來人，而且是直接叫了個修理工來的，直接換了個新遙控器，晚上又用不了。 3: 房間非常奇怪 感覺很潮，被子枕頭都不乾爽，潮潮的。 4: 浴巾毛巾都是黃黃的，枕頭和被子也帶點黃色，感覺不太乾淨。 5: 前台説英語的都不是很熟練，我平台付完房費，過去還給我刷了一次房費，英語講不清，讓我刷卡我説是不是open credit，還説是給我刷了錢。後來打電話給我説給我刷錯錢了退回來的。 6: 員工倒是都很熱情，就是各方面感覺都差點意思，尤其是網不好對出差的非常避雷，郵件我都得去大堂發。

Lovely hôtel, sweetly designed, breakfast tend to be smaller than the usual buffet, but I think it is better quality. only 4/5 on cleaness because there could have been a little more vaccum in the room but nothing disturbing. Bed are very very clean and the room as well overall. Aircon doesn’t smell.

I had a great stay, better than I expected. The staff was very helpful and friendly. The service and the breakfast was top of the line service. I approached anything with an open mind, I truly recommend this hotel and would stay here again, the location was perfect.

Mi estadía en el Hotel Windsor fue excelente. La habitación era espaciosa, moderna y muy limpia. La cama supercómoda, lo que me aseguró un descanso perfecto. La ubicación es ideal, cerca de buenos restaurantes y sitios de interés. Lo que más destaco es el personal, siempre muy amable y atento, haciéndote sentir bienvenido en todo momento. Sin duda, es una gran opción en Barranquilla por su calidad, comodidad y buen servicio. ¡Volveré!

A very comfortable hotel with very friendly and helpful owners. I was only there for one night but I felt right at home. I highly recommend it to anyone wanting to explore the area around Santa Veronica

It is not my first time in the hotel. The staff incredibly attentive and pleasant. The boys of restaurant always with a smile make you feel confident. I give them a 10 Special mention of the reception boys! ALAN AND MELANIE. Very. Professional, and they helped me very much! I hope to see them there always! I had a horrible experience with the washing service which was amazingly expensive, and for the first time they broke my clothes because they shouldn't put it in a dryer or wash it in hot water. The manager, Mr. Félix Marrugo, was very pleasant to offer a solution. In summary, the hotel is generally excellent !