Hotel Dengan Pools di Heredia, Costa Rica

Unfortunately, the rooms are very outdated. No USB ports for charging and old outlets that were not all functional. Decor was not current. Rooms need a refresh. Air conditioning system was not adjustable either and was very loud. The flashing light from the in room coffee maker was also very annoying. Would be nice if shuttle service ran more than once an hour. The staff were extremely friendly and helpful though. If you like casino vibes then this is a good option.

I had a 5 star experience here for 8 nights and enjoyed a beautiful room overlooking the golf course and mountains. The room service was exceptional particularly the quesadilla and the pasta dishes. The pools were sensational and even tho it was packed there was plenty of room for everyone. The spa was well worth it (ask for Laura) she is the best! I had great housekeeping from Maria on the fifth floor and my favorite bellman was a gentleman named Carlos. Everyone was very friendly and when there were any issues at checkout or checkin they were resolved quickly by the excellent customer support team of Caleb, Jackeline & Gianina all of whom provided impeccable service.

The room is spacious and comfortable, although it needs some updates due to strong signs of use. The shower in the bathroom is not closed so it sinks all the flor after showering. The breakfast is very good with some variety. The location only suits if you want to stay near the airport. It takes some time (around 30 minutes) to get to San José. For a Radison brand hotel, it needs a big general refurbishment.

Even though we were only there for one night the staff were wonderful! The gentleman behind the desk carried our bags to the room when we checked in just after midnight. The staff at the restaurant in the morning were very kind and explained everything for us and the lady that checked us out was very sweet. All in all a wonderful stay

The perfect airport hotel - clean comfortable rooms, friendly staff and brilliant breakfast(seriously, the best I had on my trip). Be wary of that there can be a huge wait if you’re planning on taking the shuttle service to the hotel…San Jose traffic means it’s often very delayed!

Nice hotel not far from SJO. In Belen more upscale part of San Jose. Rooms are big but could be a little cleaner. Service in the bar and restaurant wasn’t great. Breakfast buffet is overpriced. Casino is nothing to write home about. Other than that stay was good.

There's a Starbucks, a Spanish restaurant, and a small supermarket right next to the hotel. You can walk to nearby restaurants in just a few minutes. It's located in a relatively safe area of ​​San Jose, so walking around before late at night is no problem.

Small hotel with friendly staff and pool, located nearby the San José int. airport. Some restaurants in walking distance.

Deceptively large. The rooms were great but swimming pool in state of disrepair. Staff and food great.

Nice hotel in the heart of the forest with a lot of animals