Hotel Dengan Pools di North Yorkshire, United Kingdom

The hotel is perfectly situated for exploring sights of Harrogate everything very nearby! From checking in and our room available early with welcome cookies which were warm and amazing to checkout the staff could not be more helpful! The room was on the third floor clean, tidy and well presented. The gym and spa facilities were all good and nice to use and relax especially on a Sunday evening! The breakfast was buffet with a selection of hot and cold options the parcel machine was my favourite fresh pancakes which were delicious! This hotel is huge but it's well maintained clean tidy and such an enjoyable experience for our anniversary!

The room is big and clean, I really like the restaurant 🍴, very comfortable

Me and partner stayed at the milner for one evening, The hotel inside is lovely and very clean The staff are very helpful and polite. The room we stayed in was in the sidings and although not in the main part of the hotel it was quite nice for our short stay and the corridor from the main hotel to the sidings is very helpful and protects you from the weather especially in the colder months. We will definitely stay again and hopefully get to stay in the main hotel building next time round.

Sadly had three rooms due to some issues reguardless how clean they were and a smell coming from the bathroom, third room was ok and had a nice view over looking the sea and Scarborough harbour, pool and spa a nice touch and the staff were all friendly plenty of choice on the menu for food, just needs to address a few issues to make this worthy of it's 4 star rating and that to me should be considered luxury where as this felt more just above average but not luxury 3.5 / 5 location amazing staff amazing let down by the fire alarm going off which steam was to blame air vents were dirty this needs looking at, house keeping need to work more alongside maintenance to ensure issues are addressed. Safe in second room was broken but maintenance did sort this and were very friendly, reception and spa staff all excellent, can't comment on the food but had plenty of choice and had we not made plans we would of considered the curry night the hotel had on. Over all 3.5 / 5

The hotel was a pleasant surprise and very impressive. Both the rooms in the new wing and the old building were very satisfactory – spacious, clean, and offered great value for money. Personally, I preferred the new wing; it felt more comfortable and modern. It's about a ten-minute walk to the old town, and York at night is even more enchanting, especially the hourly chimes of York Minster – absolutely captivating! The hotel is just a stone's throw from York train station. There are many restaurants near the station, including York's largest Chinese supermarket and various Chinese restaurants and a cha chaan teng, which was great for satisfying a craving for Chinese food or stocking up on groceries. The old city walls of York are right next to the hotel, and on a clear day, watching the sunrise or sunset from atop the walls is incredibly relaxing. However, the hotel charges £39 per day for valet parking, which is seriously expensive. They overcharged us once, and despite multiple attempts, they refused to refund it. This definitely merits a bad review!

Excellent hotel in a great location just outside York City Centre near the racecourse (shirt bus ride into the city), the room was well maintained and nicely decorated. Maybe a fridge would have been useful (looks like ours had been removed). Breakfast excellent and swimming pool very nice for a relaxing break.

I looked up York Hotel on Ctrip and accidentally stayed in this treasure hotel. From the appearance of the entire hotel, the lobby, the corridor, to the room, everything is impeccable. The breakfast is also great. You can choose from a variety of types such as full English breakfast, which is cooked to order. I really love it. I am willing to come to York again for this hotel.

Hot spring vacation, a bit crowded

We got a really good rate through the Trip website. Kelsey on reception changed our room because there was no bath in the first room. The staff at the hotel were very smartly dressed. The food at breakfast was excellent. We are two nights in Macleod. Again the food was excellent. We would recommend this hotel. The only negative was if you hadn’t booked a spa break you had to pay £30 each to use the pool.