Hotel Dengan Pools di North Yorkshire, United Kingdom

We booked two lovely ”King” rooms - very clean and comfortable, in superb settings. The hotel is very conveniently located to allow a short walk into the town. We stayed for two nights, and there were busy weddings on both days - but there was minimal noise, and the wedding guests added to the lovely atmosphere. The hotel appeared to be almost fully booked for both days, so finding that only ONE lift was working was less than helpful (we were told that the other lift had been out of action ”for some time”, due to the hotel ”awaiting spare parts”?) Annoyingly, the one working lift only went up to the 4th floor, so to reach our room on the 5th floor we had to hump our suitcases up the stairs - minor inconvenience, but unexpected from such a prestigious hotel. Our biggest gripe was (a.) the lack of available parking spaces (one car park had a huge marquee erected on it for a function) and (b.) being told when checking in that there was a parking charge of £18 per night - even though there was no mention on the website or on the booking details. It felt rather ”cheap and petty” for a hotel to have to stoop to fleecing their guests for parking fees to park at their hotel! We estimated that there were around 150 cars - so guests with cars are subsiding the hotel by over £2500 per night. All-in-all, a thoroughly enjoyable stay in a lovely hotel set in lovely surroundings - we would definitely stay there again.

Yes the room was dated, and yes the room was hot. However the room was clean, comfortable and a fan was provided to help circulate the warm air. The windows have restricted openings most likely due to H&S but with the fan it was enough to move the warm air out and allow cooler air in. Check up was chaotic but the lady apologized and explained they had a member of the staff off sick. She worked her way through everyone as quickly as she could giving everyone the same warm welcome. Breakfast was enjoyable and the spa area was a delight offering everything you need. After checking out I realized I left my sunglasses in the room. The cleaning team were so helpful allowing me access to retrieve them and to double check I had everything

We liked the welcome by the concierge. Building is incredible. The first check-in was nice. The second check-in we were ignored walked past and Not greeted nicely when we got to our room. I wasn’t very happy with it a lot smaller more than I imagined from the pictures. Big beds though and firm. We had the executive twin. The carpets were fraid the units all worn and broken only two tinny water bottles. There was a fridge in the room but very noisy had to turn that off. wasn’t very clean in the shower. It had a connecting door in the room which I don’t like personally, I did ask the Hotel if there was another room available or if we could be upgraded, This took nearly an hour with long phone breaks to be shown to another room that was dated and had a really bad smell like mold.  I have stayed at other five star hotels and when you’re not happy they go above and beyond and didn’t feel like this Hotel did everything at all, it was overpriced. More like a 4 star in the rooms. It costs you £30 to go into the spa every time and we have to book this wasn’t keen on that either. The Service in the restaurant was great the food was loving the Ride restaurant and the Service in the spa was great with two members of staff. One looked me up and down and a bit off but There was a friendly man offering drinks and was really friendly and helpful. There were nice parts of the stay but felt the effort to change our room was poor. Won’t stay again because room was basic damaged, with the cost of the room, spa should be less.

My main concern about this hotel stay was the towels in the room; almost every single one had hair and dirty marks. The faucet had to be turned on manually because the pull rod directly opposite it was completely unusable. Slippers and toothbrushes can be requested from the front desk. It would have been perfect if the cleaning staff had cleared the cobwebs near the window and ensured the towels were clean. Also, the room was on the 5th floor, requiring an elevator ride to the third floor and then climbing two more flights of stairs. The front desk staff were quite patient, though.

Located within a golf course, the hotel boasts a tranquil, peaceful, and comfortable environment with beautiful scenery. However, it's quite far from the city center, about a 30-minute drive from York's Old Town. If you're not traveling by car, it's not the best choice for accommodation. But if you have a car, it's an excellent option as parking is free. The hotel has two restaurants with good food, but they are very expensive and the portions are small – typical fine dining. If you don't want to spend too much on food, it's best to eat in the city before entering the hotel.

We’ve stayed at Delta Hotels York multiple times now, and it continues to be a fantastic choice every single visit. This was our 6th stay, and once again, it was a solid 10/10 experience. The hotel is always spotless—super clean and tidy throughout—which makes a big difference the moment you walk in. The room service is top-notch, and everything feels well thought out and well maintained. We especially appreciated the welcoming amenities in the room, including a great selection of coffee and the Ninja coffee pod machine, which was a lovely touch. The rooms and bathrooms are impressively spacious, with plenty of room to relax comfortably. It never feels cramped, which really adds to the overall experience. The staff are consistently friendly, polite, and genuinely helpful, making every stay smooth and enjoyable. Another big plus for us is the leisure facilities—the jacuzzi and pool are a great bonus and perfect for unwinding. On top of that, the on-site parking is safe, convenient, and reasonably priced, which is one of the main reasons we keep choosing this hotel when visiting York. Overall, a reliable and welcoming place that never disappoints. We’ll definitely be back again.

It was a very pleasant stay. The staff are very friendly and helpful. They are also quite accommodating. The location is superb as it is just a 12 mins walk to thr city center. The pool and sauna made the sray more fun. The only critique would be the breakfast as breakfast options are limited and the same everyday. There were not enough pastries or hot food options. But it is definitely not bad. It is just a tiny feedback that would make the whole experience a 10/10.

Everything about the whole experience was amazing from start to finish. Nothing was too much trouble at all. The staff were all very friendly and could not have obliged any better that. We went out on the Saturday evening into York and the hotel booked us a taxi. Upon return we had a night cap to finish off a beautiful day. The General Manager was interested to hear how the day and evening had been and stayed with us for about 15 minutes. The dinner we had on the Friday night and the breakfast on the Saturday and Sunday were lovely. We will definitely return at a later date..

I booked this as a surprise for my partners birthday and he was definately surprised. We were upgraded on arrival to a Junior Suite from our executive room which was simply amazing. We were greeted with a bottle of champagne in our room and some other complimentary goodies which was also very lovely. We ate in the Orchard Restaurant and again he was welcomed by the Restaurant Manager and given a Birthday Card. The food was delicious and the atmosphere with the live band playing was perfect. A really lovely stay and would look forward to going again.

Stayed here as a Base for Horseracing Big Hotel,plenty of Parking.Spa/Pool is off site. Our Room was quite small,and we did have issues with the heating not working too well. Room was clean,Bathroom good with all amenities. TV was big,but had intermittent glitches with the picture,but nothing too bad. Breakfast was good,buffet style,so no problems there. The Spa/Pool/Gym is off site up at the top of the Car Park,which can be a chilly walk. All in all,good Hotel with decent Rooms,Breakfast,and Pool.