We had a great stay at this hotel. The service was truly excellent, from the security staff to the reception team and concierge, everyone was kind, professional, and very helpful.
When we arrived, we were welcomed with a refreshing welcome drink and were even allowed to check in early, which we really appreciated. The security staff were especially friendly, helping us with our luggage and opening the car door for us. It truly a five-star service.
The room was very comfortable, the bed, lighting, and overall ambience were excellent. What I loved most was the strong water pressure in the shower, which made it very comfortable and enjoyable.
In terms of location, it’s quite convenient, close to Gaia Mall and the airport.
Saya menempah bilik deluxe dan ia sangat kecil. Perihalan mengatakan 26m2 atau sesuatu di sepanjang garisan itu tetapi mungkin bilik mandi menggunakan sebahagian besar ruang itu kerana pastinya bukan 26m2. Bilik itu sangat kecil dan pengap. Penyaman udara tidak sejuk lebih seperti pengudaraan yang kuat. Kolam renang juga ditutup untuk pengubahsuaian yang tidak dinyatakan dalam nota tempahan.
Kakitangan yang mesra walaupun
The price is very reasonable, even quite affordable considering the room is very nice, modern, and clean. It was very comfortable to sleep here, especially because the air conditioning was cold and worked well. The amenities were complete, and we were also allowed a late check-out until 1 pm. Free parking is available for guests, and the service was good.
The only minor downside was that the water pressure in the bathroom was not very strong. Other than that, it was a nice experience. I would definitely stay here again when visiting Pontianak.
Loving this place. Will definitely come again with the kids. Recommended for families with kid or others that love water and nature. Wonderful and peaceful resort. But aircond not really cold. Maybe need to maintenance it. Love the friendly and helpful staff
Rating: 4 out of 5 stars
HARRIS Hotel Pontianak scores with a good location, friendly staff and an overall solid package. The public areas look modern and well maintained, and both check‑in and check‑out were efficient and helpful.
The point deduction is for the bed: the linens were freshly made but had visible stains, and the mattress underneath was clearly soiled – this is where the hotel urgently needs to improve its quality standards. With spotless bedding and a renewed or thoroughly cleaned mattress, this property would easily be a 5‑star choice within its category for me.
Salah satu rekomendasi buat bawa keluarga , temoat nya enak, suasana seperti d pedesaan dan wahana kolam renang nya juga lumayan buata anak dan keluarga
Good recommendations from a friend living in PnK. Hotel meets my expectations & experience with the girl is fantastic. Friendly & helpful Staff very customer focused. Location is good next to the Ayani mall. No complaints. Definitely will choose the hotel for my next stay.
The service really needs to be improved, the room cleaning request has to be asked several times before it is done & the results are also not satisfactory, The aircon is not cold, it has been checked by the engineering and they promised to replace it with another room but waited until check out until 2 N was not fulfilled.
Breakfast is quite complete and delicious, the menu changes every day.
The hotel is really good, impressed by its good infrastructures, great breakfast and good services.
However, there were some points deducting aspects. The disgusting black stains at edge of the wash basin, the water stained tissues and the worst of the lot, the faeces chocked toilet bowls in male toilet of the dining area was a real turnoff.
The Palapa Beach Hotel is an ideal spot for travelers wanting to discover the city. Visitors to Singkawang will find that the Palapa Beach Hotel is a fantastic accommodation choice. The hotel offers easy access to Singkawang Airport, just 12km away. The nearby area boasts an abundance of attractions including Wisata Pantai Gratis, Gerbang Selatan Kota Singkawang and Pasir Panjang Beach. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city.
5.4/10
Harga bermula
JPY 4,189
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Pools di West Kalimantan
Terokai Ulasan Tetamu Hotel di West Kalimantan
Lihat semua
8.7/10
Very Good
BBKMWSimple business hotel but convenient to move around. Rooms need a bit of refurbishment but it's ok. Overall, satisfied with the room. Staffs are helpful and interactive. Walking distance to a local laundry shop. Not a bad option.
AAnonymous UserWe had a great stay at this hotel. The service was truly excellent, from the security staff to the reception team and concierge, everyone was kind, professional, and very helpful.
When we arrived, we were welcomed with a refreshing welcome drink and were even allowed to check in early, which we really appreciated. The security staff were especially friendly, helping us with our luggage and opening the car door for us. It truly a five-star service.
The room was very comfortable, the bed, lighting, and overall ambience were excellent. What I loved most was the strong water pressure in the shower, which made it very comfortable and enjoyable.
In terms of location, it’s quite convenient, close to Gaia Mall and the airport.
RRamon DunnI booked the deluxe room and it was very small. The description says 26m2 or something along those lines but maybe the bathroom uses most of that space because it definitely was not 26m2. The room was very small and stuffy. The aircon is not cold its more just like a loud ventilation. Also the pool was closed for renovations which was not mentioned in the booking notes.
Friendly staff though
AAnonymous UserA great stay. Breakfast is variety. Can get access to e hailing. Very close to shopping mall also pasar. Also very near to universities. There's a small kiosk that sells local products n including handicrafts. Worth the stay.
RRugmar1964Rating: 4 out of 5 stars
HARRIS Hotel Pontianak scores with a good location, friendly staff and an overall solid package. The public areas look modern and well maintained, and both check‑in and check‑out were efficient and helpful.
The point deduction is for the bed: the linens were freshly made but had visible stains, and the mattress underneath was clearly soiled – this is where the hotel urgently needs to improve its quality standards. With spotless bedding and a renewed or thoroughly cleaned mattress, this property would easily be a 5‑star choice within its category for me.
GGuest UserI have fond memories when staying at Aston Hotels as the service staff are always polite & smiling. Always going out of their way to please.
However, I observed that the premises are normally on the older properties, albeit they try their best to keep clean & that the hot/water works well.
I commend the front desk & the concierge personnel for their cheerful demeanour & eager smiles.
It's near to the nice local produce shop for fruits & packed gifts goods of Pontianak which I bought for home.
GGuest UserBgs tempat ny dan msh sejuk suasananya krn byk pohon dan bukit ,,cm mau angkt brg n tas ssh krn mau ke kmr naik tangga,,bresiko jatuh kalo bw ank kecil,,dan gak di bantuin me ptgs hotelny
MMardyanto MardyantoAC in the room was hot, even though already set down16c.
Wifi not working at all inside the room, only at the dining area you can use it.
Food was so so, but Price abit premium.
Receptionist quite friendly and helpful.
Berapakah kadar purata untuk hotel dengan Kolam di Kalimantan Barat?
Bagi hotel dengan Kolam di Kalimantan Barat, harga purata pada hari bekerja ialah JPY 7,712, dan harga purata pada hujung minggu (Jumaat–Sabtu) ialah JPY 7,926.
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