Hotel Dengan Pools di Hyogo Prefecture, Japan

Bathrooms are the 90's type but overall rooms are clean. Love the shuttle service to Sannoomiya very frequent and convenient to go into the city instead of taking the trains. Front desk helped us to book for a taxi to the airport limousine area and it was Japanese punctuality. Overall pretty nice and decent place might come here again. Lastly the hotel is located next to the Convention Centre so if you have an event there this place is just perfect.

Great location for food & drink options, rooms not very big & require to be refurbished as very dated & the curtains aren't very light-blocking. Breakfast for 2 is $78 AUD, not very impressing for the price. Close walk to China town & large malls, shopping locations.

酒店挺大，從車站過去要上一個大坡，拉着行李太費勁。想打電話讓接，結果攜程提供的店換號碼少一位，打不通，正好有一個台灣家庭打了接站電話把我們一起接上了。 酒店不錯，服務人員很熱情，窗外山景很美，晚上温泉沒人，享受私湯待遇。 也可以免費開私湯。 因為攜程的電話號碼不對，聯繫不上酒店，沒有提前預訂晚餐，入住的時候晚餐預訂滿了，想在鎮上找吃的，結果好一點的飯館也都訂滿了。旅遊旺季一定要提前預訂晚餐。

Excellent hotel for a family stay. The room was clean, spacious, and very comfortable, making it easy to relax with children. The staff were friendly and attentive, always ready to help. The location was convenient, and the overall atmosphere felt safe and family-friendly. Great value for a comfortable and enjoyable family trip. Highly recommended.

Location is not hard to find with clear signages and correct Google Navi - winding on the mountain road but manageable (on the way down though Google led us to a private road but it's not relevant here). The building is gorgeous - a little inconvenient dragging the luggage from the car to the room if you have lots of stuff. We kept the large suitcase in the car and only brought in what we needed for the night. Front desk lady's attitude was a little cold. There's no Futon service though - it shocked us a little that we had to lay out the futon in the Tatami room ourselves. All the Ryokans/Jhalf board hotels we went to would have Futon service during dinner time. Also the room was cold and we couldn't get the A/C to heat up properly; there might not be a heating function at all? There was also loud banging noise at some points (it was windy that day), but thanks goodness someone fixed it before we went to bed. Breakfast and dinner are OK, and meal service is good.

The hotel is old yet classic. Everything is in general well maintained, and the staff are very helpful and friendly. The hotel may not be so accessible compared with those in Sannomiya, but the hotel offers shuttle bus to Sannomiya daily and Shin-Kobe on weekends. It helps you get around and go to the train stations. However, do note that the bus may be full sometimes. But even so or if you miss the bus, it won’t be long to walk to Kobe (Rapid and Special Rapid) or Motomachi (Rapid), depending on the train you need to take. I really like the view. Even the room not facing the sea has a nice view both during the day and night. The Meriken park is also just downstairs. The hotel has a free self-service laundry and a Family Mart, but there are limited items to buy after 8 PM since no staff will be there. Another limitaiton is that the gym and the food service both close after 10 PM, if I recall correctly.

Very excited and enjoyed staying for two nights. Food, service and facility, hot springs out 10 out 10. Would recommend to stay here and diffintly coming for the next time Thank you for outstanding service and compliment durin

島花さんに泊まったのは初めてでしたがニューアワジグループのサービスの良さに感動でした。 夢泉景で釣りが出来て鯛を2匹釣ったのですが夜のディナーに調理して出してくださりとても美味しくいただきました。残りはきれいに処理していただき持ち帰ることが出来ました。島花は対岸の少し離れた場所にありますが湯めぐりも送迎していただけるので問題なく楽しめました。 またホカンスしに行きたいです

酒店非常大所以設施非常多而起維護不錯。 這裡服務比較親切儘管大部分服務員都不會英文但也能感受到他們的熱誠。 這裡最大優勢就是無敵海景， 不用出房都能看到日出。

Really good experience in there!!! Love their hot spring!!!!!! You can have the really beautiful view when you enjoy the hot spring!!! The service was really good and they try their best to communicate in English with me. However, don’t expect that the room is so clean. Is still acceptable for me. Strongly recommended if you drive a car to there.