Hotel Dengan Pools di Kumamoto Prefecture, Japan

There is a strong odor inside the whole room, it smells like moist and very unpleasant. We had to use air freshener to make it more breathable. The room is in old condition and not clean enough. Bathroom is very tiny. Expect a long walk from lobby to the room if you stay in East wing, which is not so convenient for elderly. Upon checking, the air conditioning vent is all clogged with dust. They need to pay more attention in cleaning. The only good thing is the free child playground and the food quality is pretty good.

酒店員工服務超級好，很有禮貌，笑容都很燦爛（是眼晴也在微笑那種）。前台員工還在我們退房時，特意主動出來迎送，還主動提出要幫忙拍攝留念照，並且在馬路上幫忙提揮我們的車，當車離開時也有再次迎新，真的感受到員工的熱情。 房間也很大（純和室來說是超級大，粗略數了數主空間不止25帖），而且景觀也很好，望下去就一條河流，而且還能聽到流水聲（當然是要開窗的，隔音幾不錯的）。 溫泉也是酒店一大特色，我們是坐酒店免費接駁巴士，在酒店門口就能坐，班次大約20-30分鐘一班，會接到酒店的露天溫泉，有5款溫泉，而且全都很讚，不過很少人去😂😂😂 朋友們也說是很值得再住的一次體驗

A boutique style newly renovated hotel with around 40 rooms. You will see the lady owner everyday to ensure everything is alright! If you are assigned to a room on the river side, you will see many sea birds, big and small, hunting in the river,

The hotel is okay, but quite old and outdated, so I'd say it should be cheaper for what they provide. Location is perfect for an overnight before your flight though. Stuff is friendly and helping, also they gift you a tasty ice cream. Hot bath also looks old, but it's a nice addition to relax before sleep, you can even watch the stars late evening in onsen. You can see the mountains from your window and lots of green houses) Breakfast cost is 1500 jpy, I didn't use this option. Overall everything was okay, but I believe they need to renovate rooms.

The hotel is not a fancy one, but the staff members (mostly elderly ladies but one or two of them have very good English) are all very nice. Its award-winning food service is definitely a must-try here, especially the dinner as it comes with sunset view. We were lucky to be arranged a window seat and was able to enjoy the beautiful sunset while eating the delicious kaiseki dinner. Breakfast is also very nice. And because it’s not your typical touristic destination, you are getting a very good value for money.

Hotel and public bath area a bit aged. Good Large room. The 2 hotel onsen area need to drive or walk 5 -10 mins its not very convenient

酒店位於高原的平原上，空氣清新，附近風景很美，但地點比較偏遠適合自駕遊旅客，去阿蘇火山很近。 我入住新館，因為剛剛翻新，所以房間比較大，房間裝修很新，佈置簡潔，陽台外風景很美，住得舒適。 前台服務員是外籍人士，容易溝通及有禮貌，當我查問有沒有房內有私人溫泉池的房間可讓我們升級入住時，服務員主動為我安排一個家族風呂在我們指定的時段免費享用，這點很貼心。 酒店提供的自助晚餐及早餐一般，食物款式不算多及不夠熱，這是唯一令我們失望的地方。

スタッフ対応が最高に素晴らしかったです。 施設も清潔に保っておられました。 絶対また利用したい

To be expected in such a small town, the hotel is quite old and dated. The tatami room can accommodate four futons for a family of four, but there is almost no room left for anything else. The public onsen on 1F and roof are included with your stay. This hotel is great value for money if you know what a traditional Japanese onsen hotel is like.

The resort location is accessible actually by bus from tateno 立野 station and the last bus is in the evening you may check the timetable online. We did not drive and leaving the accommodation is less convenient because all taxis were booked out but the staff was very friendly as to driving us to the nearby train station to continue our journey to Aso Volcano. Service was good. The private onzen was amazing and we were able to use it for one hour. The public bath was good too but the amenities they provided inside were not as enough, eg they don't have comb for ladies and make up removing pads. Other than that, cleanliness was amazing and staff were friendly, rooms had amazing Mountain View's.