Hotel Dengan Pools di Niigata Prefecture, Japan

Had informed the hotel to let us have room side by side or same level months before arrival but when check in even having more than 300 rooms they cannot put us at same level and split the parents and 3 children to different level. Is quite annoying for a big resort to messed up like this! Felt is a bit overpriced accomodation. Location is at a corner or Myoko so a bit far if not car to Akakura or town area. Lotte Arai ski slopes have many slopes which is closed so not so fun. Breakfast is good. Can choose The Plate (western) or Asahi (japanese) buffet. Onsen is convenient at level 2. Parking is at The Lodge. So it want convenient to car park then book The Lodge. But the main locker and ski walk out is at Arai Building

NASPA New Otani Perfect family stay with spacious rooms and great snow park for kids! ”We had a wonderful stay at NASPA New Otani. The hotel's location is very convenient, not far from the train station, and the free shuttle bus service is available throughout the day, which made our travels so easy. We stayed in a Japanese Style Room, and it was incredibly spacious at 50 square meters. It was perfect for our family of three (parents and our 3-year-old child). There was plenty of room for our little one to run around and play comfortably without feeling cramped. The private snow park at the hotel is fantastic, especially for young children. Our child had so much fun playing in the snow, and it felt very safe and family-friendly. We are truly impressed with the hospitality and the facilities. We are already planning to come back and stay here again next year! Highly recommended for families.”

The room was spacious, which was great for staying with kids. There's a small ski resort right behind the hotel, perfect for beginners. If you're heading to Yuzawa Nakazato Ski Resort, it's a bit of a walk. The shuttle bus is quite convenient, running between Yuzawa Station and the hotel, taking about 15 minutes, with a stop at Iwahara Ski Resort. Dining options are limited; the buffet was just okay, but the à la carte options were decent, though reservations are required for both. Lunch options were very sparse. A downside is that there's no free luggage storage. So, if you arrive early or leave late, you'll need to figure out what to do with your bags.

Location may be away from Sakihana station but they provide free shuttle if you inform in advance. Service was fabulous. The pretty Lady manager was warm and super friendly. The rest of the staff were efficient too. Their English is limited but we got by with GoogleTranslate. . Food was very delicious with many courses and side dishes. The highlight for us is the hot spring bath. The place was very clean and neat. We really enjoyed our time there. Yes, we have highly recommended our friends to visit the place in future.

Positive - Beautiful location - Very good service - Foods up to the expectation Negative - Elevators not adequate - Restaurants getting full quickly. - Bed sheets are very old and damaged - No water bottles in rooms. You have to buy from the vending machine for 150 yen Overall I fee not worth money.

This resort hotel is directly connected to the slopes and convenient for ski and snowboard trips. Its spacious Japanese-Western rooms, hot springs from the source, and views of the natural surroundings were appealing. The hot springs and buffet-style meals were very satisfying, and the staff were friendly and made for a comfortable stay. Although it is an old building, it is clean and has an atmosphere that is enjoyable for families and beginners, making it a hotel I would like to visit again.

The room is clean and comfortable, all facilities are complete, many lockers are very convenient, you can ski or stay at home, there are hot springs to soak, comfortable

飯店整潔乾淨！停車場超大！唯獨可能只能開車前往，公車應該很少甚至沒有！房間內乾濕分離，很不錯，浴缸的木頭有些發霉，其他都很好！有機會還會再去@

Although the hotel is a bit old, the room is renovated, bright and clean, and the area is large. The hot spring is comfortable. The hotel is next to the ski slopes. It is very convenient to ski in winter. The breakfast and dinner are buffets. I did not patronize, but there is a restaurant nearby. I am not afraid of nothing to eat.