Hotel Dengan Pools di Kwale, Kenya

Понравилась зеленая территория и небольшой, но удобный бассейн, создающий ощущение оазиса. Просторные номера, много розеток , просторная душевая, хорошие средства для душа и шампунь. Работает потолочный вентилятор. Кондиционер в номере можно включить за экстрапрайс, +15 долларов в сутки. Завтрак средний, делают омлет, яичницу и панкейки, вкусные сосиски из мяса. Но. Вся нарезка в баночках. И, ладно, колбаса, сыр, масло порционно в баночках, по три тончайших слайса. Но так же подавать огурцы и помидоры, которые в Кении стоят копейки, это смешно. На дне баночки 2-3 ооочееь тоненьких слайса. Поесть овощной салат утром нереально. Не разделяю восторженных возгласов по поводу еды в их ресторане, ничего такого. Некоторые блюда совсем невкусные. Три дня никак не могли не могли нормально поменять полотенца для бассейна. То не приносили и одного, то только одно. При этом, когда ты уже у бассейна и только что заходил в свой номер за полотенцами, которых там, к твоему удивлению (каждый раз) нет, ты вынужден доказывать на ресепшен, что полотенец опять нет. И ты просишь их все-таки принести, тк ты уже у бассейна, к бассейну. Но, эти удивительные люди упрямо не ту их в номер. Но не сразу, конечно, рекорд по скорости 20 минут, а так 40 минут-час. И это после 15ч дня, когда уборка в номере уже была, но полотенца вчерашние унесли, а чистые не принесли. И никто не извиняется. Для них это норма. В общем, слабый сервис, слабая кухня, расположение. Хорошая территория, бассейн, номера. Завышенные цены за минибар и в целом за кухню.

Three meals are good, the big bed room is not big, no extra bed, children can play on the beach, very close to the beach, the hotel location is very good, very close to Wu Kunda Airport, there is a shopping place nearby.

Excellent, soothing, with elegance . Wonderful room service with amazing reception. Classic views of diani, well designed swimming pool and comfortable amenities around. Kudos to the entire team .I recommend to all who wish to have a perfect stay at diani. Thanks .

We stayed at the hotel for one week. Clean rooms. Balcony with garden view. Here in the morning is fascinating bird singing. pleasant service staff. Basin with lying and drinking bar. Smuzi and juices here are very delicious. I liked the local tea with ginger and milk. Breakfasts are delicious. We used a restaurant for dinner. A large plate of seafood for two very delicious. Here are fish, calmaras, octopus, and half lobster, fish boiler. Yes-yes, the fishboiler is big and very delicious. The room was given water and tea with coffee. They regularly changed their lingerie. For us there was one minus-the conferences held at the hotel. Being in the pool area is not pleasant when a group in black hoods from 20-30 people inspect the holidaymakers. And yes, to the sea on foot 10 minutes or you can get to the tuck-tuck. Still, it is not in step-to-step access.

Pleasant hotel in a good locatopn with very friendly staff. In general, room renovations are slowly overdue. Because of the noise, it is best not to take a room in the basement.

Yes, there is air conditioning. Breakfast is OK, there are many baobab trees inside. A little left is the congo river, you can take a boat, it should be beautiful if it is sunny

The whole resort staff are very friendly and nice. The breakfast and dinner are really good with a wide variety of choices . However , the rooms and amenities need a bit of refurnishing as it starts to see slightly dated. The toilet needs to be cleaner as there seems to be some hard white spots appearing on the levers. The entertainment room also needs to be maintained. Overall , we still had a good stay nevertheless

Wonderful hotel - great location and also the facilities are great. The only issue is when the hotel is full - there are insufficient Beach towels. it doesn't help that most people take more than expected ie 3/4 more per person rather than one per person. We had to wait the whole day to get a clean towel. ( speaking to other guests - they collected their towels @ 7.30am or the night before...) . Would recommend that management bring in a CARD system for beach towels so that everyone has an equal allocation( when it is not full you can revert to the current system. ) Guest relations ( Marcia) is amazing and recommend speaking to her about anything local. She can advise you and help whenever possible. the biggest positive is the FOOD - it was amazing and the freshest of the cooking was visibly seen. the bar was quick to respond to drinks orders. the only issue is the amount of paperwork they need as most guests are on All- inclusive yet it was requested that the room number be given every time you ordered a drink. Perhaps management can review this? let the staff see the BANDS to decide which needs food orders or not

Everything was great with this hotel, from the view to the service. The beach is very beautiful and clean. There are quite a few of beach boys on the beach waiting to sell things to you. However if you tell them politely you’re not interested, they’ll leave you alone. It’s very close to Ukunda airport, only 10min drive. One major thing this resort needs to improve is the foods. The foods are no where close to a 5 star resort standard. They’re normal than normal. Limited varieties. This was the most disappointing part. However because of the superb view and services, I was able to enjoy the trip! Will definitely go back and hope the foods are good by then.

This is our 4th visit to Papillon. The staff are amazing here. The animation team have such energy, the water aerobics is like nothing else. Everyone is always busy working, from the gardeners to the housekeepers to the pool attendants. Joseph and Raphael on the bar were excellent as always. Abdullah the pool attendant is always on hand with towels and keeps the pool clean. The rooms are always kept super clean with fresh linen and bottled water daily. The rooms now have a fridge and kettle (but you need your own teabags etc). The food and drink is great, lots of choices. The beach is stunning with pure white sand. Love this hotel and recommend to others