El lugar esta muy bien, pero las habitaciones están muy austeras, les falta mucho para llegar por lo menos a tener lo básico, no tiene, lámpara en el buró, secador, y en la cocina no hay absolutamente nada de utensilios
Inmejorable ubicación junto a plaza la victoria y con ubicación céntrica y acceso rápido a las avenidas para llegar rápido a cualquier ubicación de Querétaro.
Good location, extensive well-maintained facilities, cleanly, service and food. The buffets are excellent and good value. The only negative would be that it's a bit corporate and things get dropped along the way, but I guess that expected since it's part of a large organization.
Location of property is not bad. It is easy to get everywhere by taxi. Two female staff were very friendly and they could speak English as I can’t speak Spanish. They offered me two big welcome chocolate cookies, very delicious.
I need to complain is the property condition. It was aged, full of wear and tear. The owner has to refurbish it. Water leaked thru the glass door in the bathroom, spread the whole floor. Power outlet at bed bunk was not enough for two persons at the same time. Choices of breakfast were limited.
However, I have to give a compliment to the staff of the restaurant and reception to help me recover my lost bag which contained passport and laptop. Thank you very much!
GGuest UserStayed for three days, there are a lot of places to use
Facilities: Very good, room temperature swimming pool, heating; gym basic equipment
Hygienic: OK, the carpet is a common problem, there is always a taste
Environment: There is a supermarket next to it, shopping is convenient, but there are pigeons gathering here, the smell of bird shit is too heavy, not cleaned, the trees are all
Service: The front desk service is very good, the three front desk services I met are very good. The management is doing well.
KKANYANI went to visit customers nearby and stayed in this hotel. It is very convenient. The most important thing is that the service is very good. The night before leaving the store, I pestered the lady at the front desk to ask about the transportation method of Queretaro to Mexico City Airport. The ticket was printed out for me. It was nearly an hour before and after. I didn’t feel impatient at all. I didn’t want to tip the young lady, but I forced to give it to her later.
Because I stayed for 2 nights, I left a tip for cleaning the room the next day, but I left it intact and didn't take it (is it too small).
When I went to the customer’s side, the front desk made an appointment for the morning car. The hotel arranged a car to take me off, and there was no charge.
There is a large shopping mall, liverpool, about 5 minutes' walk away. If you have time, you can go shopping. There is a large supermarket where you can buy some local things and bring them back to your country as gifts.
SSophita23The environment is good and the location is okay if you have a car. The hotel is a little outdated but the bedrooms are still okay and comfortable. We stayed for a week. Nothing much to complain. Service is good. The only negative thing is that we could hear the noise coming from the hallway and even from other bedrooms.
KKuailebaimawangziStaying at this hotel for the second time, the hotel is like an old manor, covering a large area, beautiful garden, strong artistic sense, there are various art and oil paintings in the hall and aisle, there is a sense of years, the room is large, the facilities are well-equipped, the facilities are a bit old, the basin is not very smooth, the breakfast is rich, the variety is many, The swimming pool is large, the water temperature is suitable, the air is fresh in the morning, a good experience.
王王The front desk staff is great! The location is very close to the airport. The hotel is very retro, I don't like the room very much, the first floor does not live anyway, live on the second floor. Recommended for business trips.
AAQxiaojiezaimoxigeThe location is very good, the entrance of the old town. Stayed for the third time. Very recommended, next time I come to stay, I don’t like the bedding in the room, it’s airtight, it’s better to replace it.
Jjose angel arizpeExcellent restaurant 👌 😉 staff in general super but super friendly , I am widely recommending , very nice rooms , good location clear that would come back, gave me room with view to the hostel
MMangguoounijiangThe location is in the center of the old town and it is very convenient to travel. There are many restaurants and Bars next to it, which is especially convenient for eating or shopping.
The design of the entire hotel and the layout of the room have left a particularly deep impression on me. I didn't expect that the price of about 1,000 can live in this type of resort hotel, which is particularly satisfactory.
The last thing to boast is breakfast. The room rate does not include breakfast. I go to the restaurant on Monday to Friday to order food. I order it now and eat how much I eat. There is a super rich buffet on the weekend for two days. I have an appointment with customers to eat together on Sunday. Everyone is very satisfied with the food.
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