La verdad la limpieza deja mucho qué desear, la realizaban muy tarde y no es muy buena, nunca había agua para beber en la habitación y los productos que te proporcionan para limpieza tampoco son muy buenos,
Sin embargo, la ubicación del hotel es buenísima, la vista es maravillosa y la atención del personal es buena, los trabajadores son muy amables y atentos.
Regresé a este hotel para una segunda visita, el servicio fue excelente, el staff amigable y amable.
No probé el desayuno pero se veía muy bueno, tiene alberca
La atención por parte del personal es muy buena, las instalaciones se encuentran en buen estado aunque podría mejorar. El desayuno buffet podría tener más variedad ya que repetía cada día algunos platillos. La ubicación es excelente, cerca de la Marina, del Malecón y puedes llegar fácil a los principales atractivos turísticos. Buen hotel.
At our check-in took 45minutes, A/C in room was extremely noisy, broken sink, no acces to WiFi, (WiFi is offered by hotel),
We was 3 persons, towels enough for 2p every day, we need to request extra shampoo and towels every day, only 1 key card for the room(no second key available), slow elevator. Bathroom no handicap accessible, minimum control on noise in the hallway. These was not a good experience, pay for 4 people, we only arrived 3p. Hotel refuse to provide credit back
El staff del hotel fueron muy empaticos, muy buenos recepcionistas. Los guardias muy amables. La alberca y el jacuzzi muy agusto y con agua templada. Si te puedes meter a la playa. No me toco probrar la comida del hotel.
The location of their private beach is the best in my opinion it’s so clean. The service of the hotel is too strict. I ran into problems because of the bracelet thing. One of my family members got her deers erased by being in the beach and she was stopped and asked to go to the reception to check if she was a guest at the hotel but we told the security to look at our bracelets and they were from the hotel and my grandmas was also fading yet he didn’t believe us so we had to go to the reception. It was time wasted that we had to deal with just for them to be yes they are guests. And then it happened again because the first time they didn’t change our bracelets when they should’ve have done that in the first place.
Sangat Baik
101 ulasan
8.2/10
Harga bermula
RM500
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Pools di Sinaloa
Terokai Ulasan Tetamu Hotel di Sinaloa
Lihat semua
8,6/10
Very Good
GGuest UserThe hotel was exactly what we were hoping for. The gardens were gorgeous and the pool was lovely. The staff spoke some basic English which was very helpful for us. The room was very cute.
There was a free shuttle that dropped us off at the train station which was very helpful.
We definitely would stay again!
GGuest UserAlthough the facilities are a bit old, it is understandable considering its history of more than 80 years. Almost perfect location: walking distance from the main attractions in the old town, with unparalleled sea views. The staff is very friendly. Breakfast is not rich, but the dining environment is very comfortable. If I have to mention one flaw, the music on the street in front of the hotel is too loud on weekend nights.
DDaNice and big room. Staff super friendly. Despite I would not recommend the tours sold at site (in particular Isla de la Piedra one). Swimming pool water was surprisingly cold the night we tried it.
GGuest UserThe location is in front the Mazatlan Malecon, near to the beach, crossing the street, the pool has a good shape and clean, the breakfast is simple but delicious and the room has the enough to rest.
CCarmen Yesenia PerezThe hotel staff were very empathetic, very good receptionists. The guards are very friendly. The pool and jacuzzi are very comfortable and have warm water. If you can go to the beach. I didn't get to try the hotel food.
GGuest UserClean, beautiful, near the beach, good service, hot water bathroom and comfortable beds, a little hard cocktails, breakfast included my reservation wasn't so good, it's better to eat out if you want something special, The hotel is very comfortable and comfortable, but it is very comfortable and comfortable.
GGuest UserAt our check-in took 45minutes, A/C in room was extremely noisy, broken sink, no acces to WiFi, (WiFi is offered by hotel),
We was 3 persons, towels enough for 2p every day, we need to request extra shampoo and towels every day, only 1 key card for the room(no second key available), slow elevator. Bathroom no handicap accessible, minimum control on noise in the hallway. These was not a good experience, pay for 4 people, we only arrived 3p. Hotel refuse to provide credit back
LLina Student EspinosaExcellent customer service. They provide us with useful information that we didn’t know we needed. Everyone was extremely kind and good at their job.
GGuest UserI went in the somewhat low season in October and everything was wonderful, at reception and when they gave me the room super fast, everything was very clean and very attentive, the rooms are not the biggest but they are good🤝🏼
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