Hotel Dengan Pools di Mazovia, Poland

All of the staff were very friendly, and I really enjoyed the complimentary oranges—they were delicious. The TV was large and it was a Samsung TV, so the picture quality was excellent. The hair dryer was high quality, so there was no need to bring my own. The gym was very spacious and well equipped with a wide variety of exercise machines, making it great to use. The swimming pool was nice as well, but since there were quite a lot of people, it didn’t feel very relaxing or private. The room was very clean, the bed was comfortable, and it was quiet, so I slept well. The hotel’s location was also very convenient, and I would definitely stay here again.

Great central location for business, nice common areas, but the corridors and rooms are very dated, a full refurb is very much needed in the guest rooms.

on the first night of my stay, i was assigned a room designed for disabilities without any notice. since it was late and i was exhausted, i didn’t think much of it, but i noticed something felt off. next evening, after taking a shower, i realized the entire bathroom was soaking wet and extremely slippery that i almost fell. then i was checking my booking receipt, i noticed the room i booked was supposed to have a different bathroom layout. when i raised this issue with the front desk, they admitted that due to overbooking on the first night, they had reassigned me to a room for disabilities without informing me. this design is clearly unsafe for someone unfamiliar with it, and the hotel staff showed no sincerity in addressing the issue. what's worse, they didn't even offer an apology. instead, they simply asked me what I wanted. this is unacceptable—they failed to inform me of the room change on the first night and didn’t take responsibility when I brought it up. eventually, after I insisted, they upgraded me to their best room and offered two days of complimentary breakfast. however, all of this only happened because i demanded it—the staff showed no initiative. they really need better training. the first photo shows the fruit they sent as an apology. and the second, third photos shows the conditions of bathroom for disabilities. 第一晚入住時，已經很晚了，酒店人員在沒有通知我的情況下，給我安排了一間傷殘人士的房間。 由於太疲倦了，所以只是感覺房間怪怪的，但並沒察覺有什麼問題。直到第二天晚上，洗完澡之後，整個廁所也是濕的，我差一點就要滑倒。 再看看之前預訂時的收據，發現房間的廁所根本不應該是這個樣子，繼而我到酒店大堂理論，他們才告訴我，因為第一天晚上時候，訂單太滿了，所以才為我安排這樣的房間。 可是你要知道，這樣的設計，正常人洗澡，是真的很容易滑倒。他們不但沒有誠意的道歉，只是詢問我想要怎樣。 說實話，這難道不是酒店的問題嗎？第一天並沒坦白這不是我原本所訂的房間、繼而我發現後，亦沒作出任何相應的措施、道歉。 最後在我要求下，他們給我換了最好的房間，另外給我送了兩天免費的早餐。不過，這通通都是我要求的，酒店人員真的有需要再培訓。 第一張照片是他們賠罪送的水果。

I booked the hotel, cause I had previously stayed in it overnight to go to the airport. Was given two single beds and fell off one whilst sleeping. So i specifically booked for a king size bed on this trip, only to arrive and be told they had single beds made into a double bed. I ended up settling for the room that smelt better and bed seemed more sturdy, Intial floor I was on smelled like sewage, same with the room. Previously stayed in the other golden tulip, so I kept comparing experiences. Breakfast was just there, hot meals options were limited in some days and others you had to order off a small list of options. Because of language barrier, I engaged mostly on need led basis, but still all the times I walked passed the reception I Just kept getting akwards stares from the receptionist, no hello, just long awkward stares, I get that from random people on the street, but I didn’t expect that in a place where I am paying to stay. The only good encounters were from the housekeepers.

Awesome value for a 5 star hotel. Luxurious as hell for a pretty much peanuts. The staff were kind and helpful. Pretty much got only good things to say about this place.

Had an excellent stay at InterContinental Warsaw by IHG. The location is fantastic—right in the city center with easy access to major attractions, shopping areas, and public transport. The room was spacious, modern, and very well-maintained, with stunning views of the Warsaw skyline. The bed was extremely comfortable, and all amenities were top quality. Everything felt luxurious and thoughtfully designed. One of the highlights was the swimming pool and spa area on the upper floors—great facilities with an amazing view, perfect for relaxing after a long day. The breakfast was also outstanding, with a wide selection and high-quality options. Staff were professional, attentive, and provided excellent service throughout the stay. Overall, a luxurious and memorable experience—highly recommended when visiting Warsaw!

Pobyt w hotelu oceniam bardzo pozytywnie. Pokój oraz łazienka były nienagannie czyste, co od razu rzuciło się w oczy. Doceniam też ciszę i ogólny komfort, który pozwolił na pełny relaks. Materac był wygodny i zapewnił świetny sen, choć z mojej perspektywy poduszki mogłyby być nieco wygodniejsze. Mimo tego drobiazgu, hotel zdecydowanie godny polecenia na spokojny odpoczynek. Menu restauracji mogłoby być bardziej ogólnodostępne, np. stronie internetowej bądź Facebooku.

The stay was nice overall. The staff tried their best to accommodate our requests, and the housekeepers were friendly despite having some difficulty communicating in English. However, there are some points that disappointed us: - There was bottled water labeled ”still water” in the room, but it was in fact sparkling. We had to call the front desk every day to get actual still water. -The kettle wasn’t working and actually gave my partner an electric shock. It could have ended very badly. -The shower water was either boiling hot or ice cold; there was no in-between, so we couldn’t enjoy a relaxing shower. - I know that the hotel values sustainability; however, I accidentally spilled some ketchup on the bed. I placed the card stating ”if you want the bedding changed, put this note on the bed,” but to my surprise, the sheets were not changed after housekeeping, and the stain was still there. - The heater/AC was VERY LOUD - And our biggest deception was the fact that the pool was closed and we didn’t get notified at all about it, we chose this hotel over another one because we wanted to try it.

Hotel is just across the airport, perfect location. The room was not fully prepared for the guests of two while the reservation was done in advance .When arriving at night and needing to wait an hour to get towels, isn’t best experience. Appreciate the help of the receptionist who in the end took care of everything.