Hotel Dengan Pools di Mazovia, Poland

I really enjoyed my stay at Presidential Hotel. The location is a big plus — very convenient, with easy access to public transportation and within walking distance to shopping areas. It made getting around the city effortless, especially as a traveller. Comfortable stay and a great base for exploring the city. Would happily stay here again.

I booked the hotel, cause I had previously stayed in it overnight to go to the airport. Was given two single beds and fell off one whilst sleeping. So i specifically booked for a king size bed on this trip, only to arrive and be told they had single beds made into a double bed. I ended up settling for the room that smelt better and bed seemed more sturdy, Intial floor I was on smelled like sewage, same with the room. Previously stayed in the other golden tulip, so I kept comparing experiences. Breakfast was just there, hot meals options were limited in some days and others you had to order off a small list of options. Because of language barrier, I engaged mostly on need led basis, but still all the times I walked passed the reception I Just kept getting akwards stares from the receptionist, no hello, just long awkward stares, I get that from random people on the street, but I didn’t expect that in a place where I am paying to stay. The only good encounters were from the housekeepers.

Great hotel. Large rooms. My only complaint is about the semi-transparent bathroom walls and door and the fact that the bathroom door has gaps.

I love it! everything is pefect and i definitely will book it next time in Warsaw. 😀😀😀😆

This hotel is absolutely fabulous. The room was spacious and clean. The pool and spa was stunning and had wonderful views. The room was well equipped with coffees and hot chocolates. Staff brought up extra when we requested it. I mentioned on booking that it was our anniversary and when we entered the room we found a bottle of champagne and a cake. It was the most lovely gesture I've ever received from a hotel. We will definitely be back!

Wszystko super. Pokoje czyste ,personel bardzo miły i uprzejmy Restauracja klimatyczna. Fajny hotel

Too terrible. The hotel staff have no sense of responsibility for guest care and merely stand by without taking action.

on the first night of my stay, i was assigned a room designed for disabilities without any notice. since it was late and i was exhausted, i didn’t think much of it, but i noticed something felt off. next evening, after taking a shower, i realized the entire bathroom was soaking wet and extremely slippery that i almost fell. then i was checking my booking receipt, i noticed the room i booked was supposed to have a different bathroom layout. when i raised this issue with the front desk, they admitted that due to overbooking on the first night, they had reassigned me to a room for disabilities without informing me. this design is clearly unsafe for someone unfamiliar with it, and the hotel staff showed no sincerity in addressing the issue. what's worse, they didn't even offer an apology. instead, they simply asked me what I wanted. this is unacceptable—they failed to inform me of the room change on the first night and didn’t take responsibility when I brought it up. eventually, after I insisted, they upgraded me to their best room and offered two days of complimentary breakfast. however, all of this only happened because i demanded it—the staff showed no initiative. they really need better training. the first photo shows the fruit they sent as an apology. and the second, third photos shows the conditions of bathroom for disabilities. 第一晚入住時，已經很晚了，酒店人員在沒有通知我的情況下，給我安排了一間傷殘人士的房間。 由於太疲倦了，所以只是感覺房間怪怪的，但並沒察覺有什麼問題。直到第二天晚上，洗完澡之後，整個廁所也是濕的，我差一點就要滑倒。 再看看之前預訂時的收據，發現房間的廁所根本不應該是這個樣子，繼而我到酒店大堂理論，他們才告訴我，因為第一天晚上時候，訂單太滿了，所以才為我安排這樣的房間。 可是你要知道，這樣的設計，正常人洗澡，是真的很容易滑倒。他們不但沒有誠意的道歉，只是詢問我想要怎樣。 說實話，這難道不是酒店的問題嗎？第一天並沒坦白這不是我原本所訂的房間、繼而我發現後，亦沒作出任何相應的措施、道歉。 最後在我要求下，他們給我換了最好的房間，另外給我送了兩天免費的早餐。不過，這通通都是我要求的，酒店人員真的有需要再培訓。 第一張照片是他們賠罪送的水果。

Great hotel as expected from the Raddison brand. The beds were comfortably soft and the room service was delicious as well. I would say the location was good if you want to visit the nightlife and historical sights in Warsaw.

Super nice hotel with awesome location, receptionist are very professional and breakfast is a world-class, animator for children at the Kids club, swimming pool clean and neat., awesome staying.