Hotel Dengan Pools di Mazovia, Poland

I originally booked a different hotel, but it was canceled due to renovations. Teip arranged a replacement hotel, which I was initially unsure about since I had no prior information. However, after checking in, I found it to be quite okay. The hotel is conveniently located near tram line 9, which goes directly to the central station — very useful for getting around. The room was clean and of a decent size, though not very spacious. One downside is that there was no soundproofing — I could hear traffic noise, especially from trams and buses starting as early as 5 AM, which made it hard to sleep in. I also had an issue with my flight ticket and needed to make phone calls within Poland. The hotel staff were very helpful and allowed me to use the phone without charging any extra fees. I really appreciated their support during that stressful time.

The hotel is in a convenient location, with accessible public transportation. The breakfast is nice. Sightseeing from the room window is fabulous!

The temperature in the room was too high and AC didn't work well, we were eventually changed to another room, which was on the top floors. Reception was not always available by phone. Staff was always very friendly. Lobby bar was closed for renovation and the whole lobby was being renovated, so the entrance area did not feel like an InterContinental or 5* hotel at the moment. We ordered room service, which was very nice. Rooms are a big and cozy, big bathrooms, separate shower and bathtub is great. The gym and spa in the top floors is amazing.

Awesome value for a 5 star hotel. Luxurious as hell for a pretty much peanuts. The staff were kind and helpful. Pretty much got only good things to say about this place.

The hotel is located in the heart of Oldtown and is nice. The rooms are very spacious, clean and the staff is very professional. The only thing is the rooms are big but awkwardly shaped- you have to go to the couch to see the TV and the overall layout of the room is not a conventional hotel. Other than that, the hotel has an old boutique charm.

An ideal hotel, perfectly located. The staff were very helpful, and the relaxation area was superb.

Very nice new and clean hotel, not far from the airport nor the city center. Reception girls could speak English and always smiled. Were very helpful with each request that I had. The restaurant downstairs is also good. Will definitely be back again! 🌷🌷🌷🌷 The only thing that I'd like them to get improved is the size of their dishes in restaurant. They are too tiny, so you cant get full even if you order 2. Otherwise the food is very tasty! ❤️❤️❤️❤️

on the first night of my stay, i was assigned a room designed for disabilities without any notice. since it was late and i was exhausted, i didn’t think much of it, but i noticed something felt off. next evening, after taking a shower, i realized the entire bathroom was soaking wet and extremely slippery that i almost fell. then i was checking my booking receipt, i noticed the room i booked was supposed to have a different bathroom layout. when i raised this issue with the front desk, they admitted that due to overbooking on the first night, they had reassigned me to a room for disabilities without informing me. this design is clearly unsafe for someone unfamiliar with it, and the hotel staff showed no sincerity in addressing the issue. what's worse, they didn't even offer an apology. instead, they simply asked me what I wanted. this is unacceptable—they failed to inform me of the room change on the first night and didn’t take responsibility when I brought it up. eventually, after I insisted, they upgraded me to their best room and offered two days of complimentary breakfast. however, all of this only happened because i demanded it—the staff showed no initiative. they really need better training. the first photo shows the fruit they sent as an apology. and the second, third photos shows the conditions of bathroom for disabilities. 第一晚入住時，已經很晚了，酒店人員在沒有通知我的情況下，給我安排了一間傷殘人士的房間。 由於太疲倦了，所以只是感覺房間怪怪的，但並沒察覺有什麼問題。直到第二天晚上，洗完澡之後，整個廁所也是濕的，我差一點就要滑倒。 再看看之前預訂時的收據，發現房間的廁所根本不應該是這個樣子，繼而我到酒店大堂理論，他們才告訴我，因為第一天晚上時候，訂單太滿了，所以才為我安排這樣的房間。 可是你要知道，這樣的設計，正常人洗澡，是真的很容易滑倒。他們不但沒有誠意的道歉，只是詢問我想要怎樣。 說實話，這難道不是酒店的問題嗎？第一天並沒坦白這不是我原本所訂的房間、繼而我發現後，亦沒作出任何相應的措施、道歉。 最後在我要求下，他們給我換了最好的房間，另外給我送了兩天免費的早餐。不過，這通通都是我要求的，酒店人員真的有需要再培訓。 第一張照片是他們賠罪送的水果。

Perfect Location and Nice Hotel but House Keeping and Room Service quite poor . Body wash and Hand wish not filled despite request at Reception. Further also requested English Breakfast Tea at Reception but not even one put in the room !!

Perfect location for those who are going to take a flight at Warsaw Chopin Airport The room is large enough for 4 people And the restaurant at the lobby was tasty but a bit expensive. Overall I recommend this hotel more than other hotels around the airport