Hotel Dengan Pools di Bratislava Region, Slovakia

Great hotel, comfortable. Twin room, what I got was literally above nightclub, so very kind gentleman from reception swapped it to double bed away from club noise. Good night sleep and breakfast was lovely. Perfect central location.

2025/6/19 Upon checking in on the first day, we later approached the front desk to add breakfast for the second day. The female staff member with a ponytail and no glasses told us we could settle the bill for breakfast upon check-out. However, when we went for breakfast on the second day, our reservation wasn't found at the restaurant, and we were sent back to the front desk to reconfirm. We went back to the front desk to clarify the situation, but two other female staff members seemed completely unaware of what had happened. Eventually, the original staff member we spoke to appeared. To our utter disbelief, she then retracted her statement, insisting we needed to arrange it directly with the restaurant ourselves? This was utterly baffling and clearly an internal communication failure 🤬🤬🤬. I demand you review the surveillance footage to verify what you actually said! This incident truly ruined our morning and left us feeling incredibly upset. Especially considering this is a reputable international chain, a star-rated hotel, I'm truly at a loss for words. For such a simple matter, adding a note should not be difficult. This is purely due to poor internal communication and unclear staff handover😡. I'm speechless; this is absolutely outrageous! They should have just charged us on the spot to avoid any disputes. Instead, this entire debacle left us with no proof, turning it into a ”Rashomon” situation of conflicting verbal accounts. On the bright side, the location is quite good, and the public spaces are tastefully designed. Overall, the hotel appeared reasonably clean and tidy. Now, regarding the in-room facilities: there was actually quite a bit of dust in the room. On surfaces like the TV cabinet and capsule coffee machine, dust particles were clearly visible floating in the light, which triggered our allergies, causing us to sneeze repeatedly. In room 520, the bathroom constantly emitted peculiar noises, making us wonder if it was some kind of machinery running. Furthermore, this is the first time I've encountered unstable hot water pressure in the shower (it would often turn lukewarm) at a supposedly 'better' chain hotel. To top it all off, the washing machine was also broken, and we were informed it wouldn't be fixed and usable until next week. I'm utterly astonished by this level of inefficiency... 😵💫😵💫😵💫

The stay at the NH hotel is really good. As soon as you enter the hotel, you can feel that clean and comfortable. The lobby is spacious and bright, the staff is particularly enthusiastic, the check-in procedure is efficient and professional, and I also introduced me to the hotel's various facilities and surrounding attractions in detail, which makes people feel particularly intimate. The room was very clean, the bed was soft and comfortable, and sleeping like lying in the clouds, making people sleep well all night. The layout of the room is also very exquisite, from the pattern of the sheets to the small objects of the furnishings, you can see the hotel's intentions. Moreover, all the equipment in the room is well maintained, air conditioning, TV, hot water bottle, etc. can be used normally, no faults. The sanitary condition of the hotel also made me very satisfied. The bathroom was cleaned very clean, there was no smell, the quality of the toiletries was good, and it was very convenient to use. The hotel's breakfast is also very rich and varied. There are a variety of breads, pastries, fruits, drinks, and local specialties to meet the taste needs of different people. In addition, the location of the hotel is also very convenient, the surrounding transportation is convenient, there are many shops and restaurants nearby, and the travel is very convenient. Overall, NH Hotel has brought me a good experience in all aspects, and I will choose to stay here next time I have the opportunity.

The hotel was quite nice, the location was good and it is close to the shopping mall and other amenities. The breakfast buffet is very small, and there are not a lot of options available. The room we stayed in was a bit dirty and the floors were quite dusty. F

It's really great to be able to get 5-star accommodation at this price. I liked the breakfast and the service was very good. I had a comfortable stay because it was adjacent to a shopping mall. I stayed for 2 nights and it snowed the whole time so I didn't want to go out, but I was able to truly enjoy my staycation. lol

The hotel is a little far Hotel is worth more than the price It is beautiful and clean. As expected of the Hilton brand. The surrounding security is also good. 5 minutes on foot There is also a convenience store with a gas station. There is also a pleasant store where you can eat in front of you. I will not be inconvenienced. Transportation will arrive in about 5 minutes.

Hygienic: OK, very clean. Facilities: There is no elevator, you need to carry your luggage upstairs. The service didn't feel much, except for the communication with the front desk at check-in and check-out, there was nothing else to communicate with the staff. Because I was on the way, I didn't eat breakfast, I don't know what it was...