Hotel Dengan Pools di Connecticut, United States

A positive surprise: the room had a couch corner, coffee machine and microwave as well as the actual bedroom. This is rare in this price range. Although everything was clean, the hotel also has room for improvement (peeling wallpaper and stained sofa). The reception staff were very quick and friendly!

I didn't realize there was no surface lots and I'd have to pay $25/day for parking. I might have missed that in the description so that's not really an issue. We were given a room on the top floor, in practically the farthest corner away from the elevator which was quiet, but far away from the rest of my daughter's teammates who were staying on lower floors. We dropped our stuff and went right to the pool. There were only 4 chairs and no towels left so we had to go searching for them and most of our stuff got wet sitting on the floor so that was frustrating. The signs on each floor say ”ice and vending” but the floors I checked had ice machines only and I had to resort to paying $4.00 for a can of orange soda at the bar for my daughter. The store in the hotel was closed, though I'm not sure if it would've been cheaper. After swimming and hanging out in the spacious lobby, we returned to our room to realize it wasn't very clean but it was time for my daughter to shower and go to bed since she had a gymnastics meet at 7:45 am. I took pictures of the hair tie in the sink, the bug on the bathroom floor, the hair on the vanity and floor, the stains on the bed skirt, etc. Kind of disappointed bc I usually stay at Marriott hotels for work and never have these issues. The coffee shop in the lobby was quick the next morning though which was good since we had to get up so early.

My first night at the hotel was fantastic, setting a positive tone for my stay. The second night brought a few challenges—minimal bathroom ventilation, a louder air conditioner, and some trouble connecting to Wi-Fi. However, the hotel staff were attentive and promptly offered me a new room, which resolved these issues and provided a much smoother experience. I took advantage of the fitness center, though navigating the new treadmills was a bit tricky since they weren’t pre-programmed. While the pool closure was disappointing, the hotel acknowledged my concerns and generously offered me a complimentary dinner with a drink. On the third night, I accidentally left my car keys behind when heading out in the morning. Upon returning, my key card didn’t work, but the staff quickly resolved the issue. Later, I relaxed in my room, appreciating the view despite a minor inconvenience with a broken curtain rod. Once again, the hotel addressed my concerns with care, granting me a complimentary night and a refund as a gesture of goodwill. While the hotel has room for improvement with its facilities, the staff truly stood out with their professionalism, teamwork, and genuine efforts to ensure my comfort. Their dedication turned what could have been a frustrating experience into one that left me feeling valued. I look forward to staying here again in the future.

Located in the suburbs of Hartford, you can enjoy the American rural scenery along the way. The roadside is full of exquisite residential buildings, and the lawns are neatly trimmed, which is very beautiful. The hotel room is very spacious, the breakfast is also very good, and the service attitude is very friendly and polite. The wooden building structure has a slightly poor sound insulation. The footsteps of the guests on the upper floor can affect the lower floor. Overall, I am very satisfied. Tips, the breakfast is rich, the oatmeal porridge is suitable for the Chinese stomach, and the bagel with butter is very liked.

If you own a car and buy food, drink and daily necessities in advance, it will be good. It is suitable for those who want to live at home. It has a small kitchen, wet and dry separation in the bathroom... The air conditioning temperature is controllable, and the bedding is comfortable. There is no ancillary facilities such as a hotel lobby, and there is a simple breakfast. It’s pretty much the same as an average American family breakfast. Coffee, milk, eggs, hot oatmeal... That's it: you buy some daily necessities, add luggage, and live comfortably ”at home”. Therefore, go to Target before moving in. It is suitable for you to stay for a long time if you have children studying nearby. Remember! You must have your own car.

Stayed just for night but loved it. We stayed in King room and it was big. The indoor pool was great thing too. Free parking outside the hotel and within hotel grounds was excellent. And just a 10-15 min drive to Mystic and Groton. A great stay for the price.

The location is a bit remote, but it doesn't make much difference if you're driving. The room is clean and tidy, the facilities are relatively old, and the breakfast is relatively simple. Overall, it's a good experience.

The price is great! They are fully staffed and courtesy. They have a pool and the lobby is very clean. However, in all honesty, there needs to be a day of DEEP CLEANING. Spiderwebs and dusty walls and stair case. Stained window curtains and bed sheets. Bathroom vents revealed other room arguing very clearly. And the stained towels I really did not like! Luckily I keep face clothes & towels with me. And even pillows and blankets to throw on top of theirs. Oh and I really disliked the “hot” breakfast thru offer. Only thing hot is one waffle maker for entire hotel. No eggs. Only protein was protein peanut butter bars & that’s not good protein and some ppl allergic to nuts. No dairy free options if I recall for the cereal. And only orange juice no other juice alternatives. Just very basic but overall I would give 3 1/2 stars bc it could be worse. I am more concerned more so with the cleanliness of the everywhere outside the lobby, sheets & towels can be replaced.

Visited the area to attend a graduation ceremony at New Haven. This I was told is a brand new hotel so everything was top of the line - both facilities and services… Their breakfast is generous with a reasonable variety of morning meals .. my fav was the waffle and the fresh fruits. The room was very clean spacious and quiet. Staff are friendly and very professional..Because I needed to go to the city center on a daily bases, I was offered free rides via their accommodating clean shuttle van driven by very respectful and highly professional drivers. I stayed 6 nights and very much enjoyed my stay .. Toward the end of my stay I discovered that there are nice venues to explore directly next or near the hotel. i.e. a cinema complex, Olive Garden restaurant, Barnes and Nobles bookstore, Target, Chic Fillet and many more. Will certainly try it again if I ever come back to New Haven. Thanks to all of the Team, I sure did have a great experience!

First checking in, the gentleman was very friendly and kind. After getting settled in the room it was nice. However, you could hear everything going on in the hallway. Upon asking for more towels there were no bath towels left due to being short staffed. Additionally the cleaning staff were exceptionally loud in the morning and had woken me up.