Hotel Dengan Pools di Maryland, United States

The room is very big, the tap water is very big, the hot water is very smooth, and the water in the bath basin is bigger than other hotels. The shower gel and shampoo are all in large bottles of Defu, and I usually use the products I bring with me.

Every morning before 8:30am, the staffs knocked the door to ask whether room service was needed. This is completely unnecessary.

The room was clean and the facilities were old, but it was easy to use. The hot water in the bathroom is a bit slow. The restaurant has a light meal that can temporarily solve breakfast, lunch and dinner. The staff is very professional. The restaurant staff is very welcoming.

Nice and clean hotel good overall stay Locations is convenient 

It is amazing here the people are great the room is awesome. We were able to put our games up and everything it feels really home like here.

The hotel is an average 3 star one. Front desk gentleman was helpful and easy to work with giving that we check in at mid night hour. The hotel room is ok but lack of newer accommodations like USB chargers. Bathroom venting fan is not working so it’s very damp when taking a shower. The worst problem is the bathtub drainage. We had to take a shower in inches of standing water.

Took the wife out of state for our 10 year anniversary. She was so excited to be staying at an Aloft again as we have in the past! We got into the room, my Flowers were there, which was great. We adjusted the AC to our comfort likings and 4 hours later after being at the beach, the temperature in the room was 78. Called the front desk, they said there isn't anything they could do. Maintenance checked the panel and all is fine but our room was above the indoor pool. The pool room was found to be 80+ degrees but no one agreed to trying to lower the temperature of the pool room. Instead they suggested we open the balcony door and give us a box fan. The outdoor temps were in the upper 80s low 90s. There was a hint of a breeze but when the box fan was dropped off, we came back from dinner and it was tolerable with the door closed. No check up from management, the staff was quite short with our concerns and requests. Overall the stay was amazing but disappointing

The motel was located near the downtown, service was friendly, room was clean and nicely decorated, pool was closed . The pool was closed for unknown reasons and sign at lobby said to be closed until announced.

I made a reservation for a week, but unfortunately had a problem at the airport and couldn't check in on the scheduled day. I called before my arrival requesting a change of dates by email and phone. The attendants showed no interest and hung up on me without offering any solution. I asked for a refund, they ripped me off and started denying contact requests from Trip.com. Furthermore, while I was staying at the hotel, the manager instructed me to cancel the reservations through the app for a refund and discount. When I cancelled and paid in cash, the manager continued to ignore the *********** acceptance request for the refund. I fell victim to a scam by the management of this $500 hotel. So my warning is to look for another hotel, because their policy is not honest with guests.

The room was very nice. When I checked in I asked about parking. They said I could go around the corner and park, it is connected to the hotel, and it would cost $29 for the night. When I left the hotel and tried to get out of the parking lot, the cost is $69! I drove around to ask about this problem, the girl at the front desk had no idea. She took my email address and said the manager would contact me when he arrived. It has been 24 hours and I have not heard from the manager. Obviously I’m not very important to this hotel so I will never stay there again. They lied to me when I checked in and then never responded to my complaint. I would have booked a different hotel if I knew I was going to be charged $69 parking for one night! Stay somewhere else.