Hotel Dengan Kolam di Maryland, Amerika Syarikat

Easy stay very complimentary it’s services very friendly staff the amenities were top notch and it was definitely worth the amount it cost I definitely look forward to staying again and would suggest this location to anyone who wants to have a relaxing evening

I stayed at this hotel in Silver Springs on Colesville Rd in March 2023. Both nights of my stay, I was not able to sleep because of the group next door. The second night, I called downstairs twice, after I was not able to sleep because the group next door kept banging on my door, yelling on the floor, and partying. Both times, I was told that even though the hotel has a policy stated on all floors that the hotel was quiet as a mandate from 11pm-7am, there was nothing they could do. I’m not a particularly light sleeper either. This led to me not being able to sleep all night both nights, it ruined my stay, and it is simply not acceptable to run a hotel where management denies guests the basic right to sleep in the hotel because they can't manage other guests. When I went downstairs in the morning to follow up, the person at the front desk seemed confused and told me that the standard response is to send security to manage the group. This was never offered, nor what the person at the front desk did. I find all of this unacceptable. I was staying there for a conference and I was not able to do the work I should have reasonably expected to be able to do because I was exhausted from travel and unable to rest. I think the very basic function of a hotel and the reason people stay at hotels is that they expect to be able to sleep in the room that they have been assigned. If you can't provide that, then I don't know why you offer people rooms at a price.

We stayed at this hotel during a recent stay as we had some stuff to do in MD and some in DC. The location was great for where we needed to be in Rockville, as it was right near the highway, so we could get wherever we needed easily. The train into DC was really close by. The hotel drove us to the train and when we got back, we took a $7 Uber rather than waiting for shuttle. The breakfast was pretty good. A lot of the food came from Dunkin in the hotel next door, which shares the same owner. Would definitely stay again

We stayed overnight and enjoyed this very recently renovated hotel. It's bright, spacious, and welcoming. The modern decor is a bit minimalist but the bed, room appointments, and bath were all first-rate. And the price is reasonable. One minus: the bathroom has a motion-activated light; if you get up during the night to use the bathroom, the light comes on with blinding blindness that is disorienting and can make it difficult to get back to sleep.

All in all, the hotel is mostly Good; good value for your money, conveniently located near Rockville Center and I270; the room decor needs a facelift as well as much better lighting options. Friendly and helpful staff.

I had made a mistake on my booking, and they were very accommodating to help.

We have stayed at this hotel many times over the past years. We love the location of the hotel and the close proximity to the shops and restaurants at Rio and Crown. Check in was done by a friendly agent at the Desk with a name tag that indicated his name was Juan. Juan was very warm and friendly welcoming us to the hotel. Although he didn’t recognize my status on Marriott Bonvoy (Titanium) he did ask if we wanted points or a food item from the sundry shop as our Bonvoy welcome gift. He could have enhanced the check in experience by utilizing our name and explaining the breakfast times. Signs were posted in the elevator and at the desk that listed the breakfast times and housekeeping procedures. Stay over housekeeping is on request and is a room tidy, make the bed, new towels, trash removal and amenity refill. Breakfast: I am not fond of the new breakfast offerings. Pre packaged waffles and sausage biscuits. I am on a keto diet and there are just two many carbs on this breakfast to start the day. Packaged cereal, instant oatmeal that you add hot water, cold cheddar biscuits. Yogurt was available in the refrigerator. Everything was high in carbs. Neither scrambled or hard cooked eggs were available. I missed them. I noted many other guests inquiring about where were the eggs. All of the attendants on the buffet were both friendly and hard working and kept the buffet stocked and the tables cleaned. Special kudos to Dolores who was very hospitable on Monday morning, management should commend her for her hard work and big smiles. Well, to my surprise on Monday and Tuesday they had the hard cooked eggs available and instead of the waffles and they offered egg white frittatas. I heard many negative comments on the breakfast with guests looking for English muffins, toast or bagels. Housekeeping: Our room was spotless clean and I noted that pads and pens have been added to the guest room. The bath amenity was the bulk dispensers on the wall and one small bar of soap at the sink. Shower was a tub shower and the water pressure and temperature perfect however the sink faucet had a very low water pressure and the stopper did not hold water for the morning shave. I appreciate that they are doing room tidy although on the second day the room attendant forgot to refill the coffee supplies. The Front Desk attendant at night Alison was very friendly and hospitable. She engaged everyone as they came in from the entrance warm smile. She did well to find a commonality to build a rapport for conversation. She is a natural with hospitality and should be commended for her excellent service. Another nice stay and we look forward to returning to this hotel on our next visit to Gaithersburg.

This is one of the finest places I’ve ever stayed. Not because of any luxury (it’s nice good breakfast etc). It clean, it’s well run. The staff make this place work. This is a serious serious kind of place for serious travelers who do not necessarily love travel. They are attentive polite and of adequate number to care for its guests. They are good about stuff like coffee in the lobby ALL THE TIME. Room cleaning is abundant. It’s just a good, well run store!!

The hotel was great. Very clean with comfortable beds. They have a indoor pool which is awesome but it being repaired at time our our visit.

Very clean! Which was one of our main wants but it is also up to date & has nice furniture, mattress, tv & ect. Instead of little sample shampoo, conditioner, & body wash they have nice pumps of dove installed in the showers. The house keepers our very kind and will be a helping hand with anything they can. The front desk employees are just the best! They will help you, try to meet needs if anyway is possible & always a pleasure to pass by. Our kids loved the indoor pool, & comfy bed with a big flat screen. I will only use the hotel in Baltimore!

I stayed at this hotel in Silver Springs on Colesville Rd in March 2023. Both nights of my stay, I was not able to sleep because of the group next door. The second night, I called downstairs twice, after I was not able to sleep because the group next door kept banging on my door, yelling on the floor, and partying. Both times, I was told that even though the hotel has a policy stated on all floors that the hotel was quiet as a mandate from 11pm-7am, there was nothing they could do. I’m not a particularly light sleeper either. This led to me not being able to sleep all night both nights, it ruined my stay, and it is simply not acceptable to run a hotel where management denies guests the basic right to sleep in the hotel because they can't manage other guests. When I went downstairs in the morning to follow up, the person at the front desk seemed confused and told me that the standard response is to send security to manage the group. This was never offered, nor what the person at the front desk did. I find all of this unacceptable. I was staying there for a conference and I was not able to do the work I should have reasonably expected to be able to do because I was exhausted from travel and unable to rest. I think the very basic function of a hotel and the reason people stay at hotels is that they expect to be able to sleep in the room that they have been assigned. If you can't provide that, then I don't know why you offer people rooms at a price.

We stayed at this hotel during a recent stay as we had some stuff to do in MD and some in DC. The location was great for where we needed to be in Rockville, as it was right near the highway, so we could get wherever we needed easily. The train into DC was really close by. The hotel drove us to the train and when we got back, we took a $7 Uber rather than waiting for shuttle. The breakfast was pretty good. A lot of the food came from Dunkin in the hotel next door, which shares the same owner. Would definitely stay again

We stayed overnight and enjoyed this very recently renovated hotel. It's bright, spacious, and welcoming. The modern decor is a bit minimalist but the bed, room appointments, and bath were all first-rate. And the price is reasonable. One minus: the bathroom has a motion-activated light; if you get up during the night to use the bathroom, the light comes on with blinding blindness that is disorienting and can make it difficult to get back to sleep.

All in all, the hotel is mostly Good; good value for your money, conveniently located near Rockville Center and I270; the room decor needs a facelift as well as much better lighting options. Friendly and helpful staff.

I had made a mistake on my booking, and they were very accommodating to help.

We have stayed at this hotel many times over the past years. We love the location of the hotel and the close proximity to the shops and restaurants at Rio and Crown. Check in was done by a friendly agent at the Desk with a name tag that indicated his name was Juan. Juan was very warm and friendly welcoming us to the hotel. Although he didn’t recognize my status on Marriott Bonvoy (Titanium) he did ask if we wanted points or a food item from the sundry shop as our Bonvoy welcome gift. He could have enhanced the check in experience by utilizing our name and explaining the breakfast times. Signs were posted in the elevator and at the desk that listed the breakfast times and housekeeping procedures. Stay over housekeeping is on request and is a room tidy, make the bed, new towels, trash removal and amenity refill. Breakfast: I am not fond of the new breakfast offerings. Pre packaged waffles and sausage biscuits. I am on a keto diet and there are just two many carbs on this breakfast to start the day. Packaged cereal, instant oatmeal that you add hot water, cold cheddar biscuits. Yogurt was available in the refrigerator. Everything was high in carbs. Neither scrambled or hard cooked eggs were available. I missed them. I noted many other guests inquiring about where were the eggs. All of the attendants on the buffet were both friendly and hard working and kept the buffet stocked and the tables cleaned. Special kudos to Dolores who was very hospitable on Monday morning, management should commend her for her hard work and big smiles. Well, to my surprise on Monday and Tuesday they had the hard cooked eggs available and instead of the waffles and they offered egg white frittatas. I heard many negative comments on the breakfast with guests looking for English muffins, toast or bagels. Housekeeping: Our room was spotless clean and I noted that pads and pens have been added to the guest room. The bath amenity was the bulk dispensers on the wall and one small bar of soap at the sink. Shower was a tub shower and the water pressure and temperature perfect however the sink faucet had a very low water pressure and the stopper did not hold water for the morning shave. I appreciate that they are doing room tidy although on the second day the room attendant forgot to refill the coffee supplies. The Front Desk attendant at night Alison was very friendly and hospitable. She engaged everyone as they came in from the entrance warm smile. She did well to find a commonality to build a rapport for conversation. She is a natural with hospitality and should be commended for her excellent service. Another nice stay and we look forward to returning to this hotel on our next visit to Gaithersburg.

This is one of the finest places I’ve ever stayed. Not because of any luxury (it’s nice good breakfast etc). It clean, it’s well run. The staff make this place work. This is a serious serious kind of place for serious travelers who do not necessarily love travel. They are attentive polite and of adequate number to care for its guests. They are good about stuff like coffee in the lobby ALL THE TIME. Room cleaning is abundant. It’s just a good, well run store!!

The hotel staff didn't smile very much, but the hotel itself was clean and the room was big and nice!

Hotel is first class. Very clean, great location with lots to do and enjoy and staff was wonderful. Sits on a man made lake with a walking trail, fun youth activities, restaurants and even an AMC theater. Food at the hotel was great and service was even better. still has a concierge lounge on the concierge floor which I thought was great.

酒店位置很不錯 就在華盛頓地鐵邊上！雖然不懂外語 通過手機翻譯對話功能 也能順利入住酒店 前台工作人員很友好 努力提供必要的幫助 房間很大 ！ 比較舒適 乾淨

Easy stay very complimentary it’s services very friendly staff the amenities were top notch and it was definitely worth the amount it cost I definitely look forward to staying again and would suggest this location to anyone who wants to have a relaxing evening

Very clean! Which was one of our main wants but it is also up to date & has nice furniture, mattress, tv & ect. Instead of little sample shampoo, conditioner, & body wash they have nice pumps of dove installed in the showers. The house keepers our very kind and will be a helping hand with anything they can. The front desk employees are just the best! They will help you, try to meet needs if anyway is possible & always a pleasure to pass by. Our kids loved the indoor pool, & comfy bed with a big flat screen. I will only use the hotel in Baltimore!

I stayed at this hotel for a family reunion celebration. The hotel staff were very accommodating, professional, and friendly. The staff was able to resolve three reservation issues which were clearly my family member's misunderstanding. The location is close to 95 interstate and other major highways in the Baltimore County area. Also, close to the White Marsh Mall and other stores like Target and Walmart. My negative observation was the pool area. The handle to enter pool water steps was very loose almost causing me and my grandson to slip which could have been a lawsuit if we had hurt ourselves. Also, the bathroom toilet seat was loose, it moved unexpectedly when I sat on it. Bathrooms are very dated, cracks in tile and wall paper peeling. Nonetheless, my stay for the weekend was comfortable. My room was 122 which faces front of the hotel property. It was quiet location surprisingly. My first time on a ground level room.

Hotel yang sangat bagus. Perkhidmatan adalah baik. Satu-satunya masalah ialah anda perlu membayar $20.00 dolar tambahan untuk insurans kemalangan walaupun anda fikir anda tidak perlukan. Ini bermakna anda perlu membayar secara keseluruhan sekitar $40.00 dolar tambahan termasuk cukai.

We were delighted with our stay at the Sheraton Baltimore North. The front desk management and staff, and other hotel crew were very welcoming, knowledgeable, and responsive to our questions and requests. They went the extra mile to ensure our needs were met at check-in and during the stay with restaurant recommendations, transportation, etc. We enjoyed our lovely, well appointed room on the Club Level including the Club privileges. The hotel location is fantastic with easy access to major highways/roads, and convenience with the Mall and other shops/restaurants nearby. We highly recommend this hotel and absolutely will return again soon. Thank you!

The hotel is always pretty clean. However I think they should renovate immediately. Another plus is they have food for sale in the lobby. Prices are always reasonable. Some rooms have microwave and mini fridge others don't have either. Smoking room I had,had cigarette burns all over the room including the bathroom.

The hotel is okay for price. It was clean in appearance, but had to kill roaches in room several times.

Room was very clean. Room had tv, microwave, frig, coffee maker and wifi. Perfectly adequate for one night or two, but no rack for suitcase, so I just put it on the floor., There was no hair blower. (They tell me the hair blowers get stolen) There were no towel racks in the bathroom which I thought was unusual. The towels were folded on a shelf below the sink. There was a hook behind the bathroom door though. All in all it was a fine stay. AND I would go back there. Breakfast was great! Loved making waffles!

This was my first stay and because my partner was using a walker I called the hotel in advance and ask to see if I can get a first floor and they were very accommodating very pleasant and really enjoyed this day the room was exquisite.

Right off the highway easy access and is all sorts of shopping right around that hotel the clerk was very polite and helpful

The staff at the hotel were friendly, the location was great, and cleanliness of the hotel was fantastic. Shuttle service is very convenient also.

Near to airport and is convenient. Suitable for people who take early flight. Price is reasonable. Equipped with washing machine and dryer.

乘機出行首選酒店

The rooms were big and cozy and the pillows and the bed was absolutely confortable, the personal excellent.

Nice clean hotel good location Staff was very friendly Quiet no noise from other rooms Bathroom clean and well stocked Coffee maker with bottled water as well as refrigerator in room Bed comfortable Would benefit from charging ports near the bed Breakfast available for a fee Parking 15$ a night with shuttle available every 30 minutes for the airport nearby Restaurants close with many options available Only stayed one night but the price was reasonable

Francisco is the most considerate and helpful driver I ve had going to the hotel in a very long time. He was helpful wit my crews bags, gave us a very comfortable and safe ride to the hotel, made sure the air temp was what we wanted and made sure there was nothing else that we needed. The front desk crew greeted us with smiles also….and it was 3am!!! Thanks Marriott! You found a way to employ people who actually are happy to be at work which is no small task these days!!