Hotel Dengan Pools di Maryland, United States

I had a change of plans and needed to change my rooms. They were incredibly helpful. Unfortunately, the room I was moved to looked like it hasn't been touched in weeks/months. The bed had no sheets, stains, cut up straws everywhere, TV was on the bed, empty air-rifle box.. trashed room for sure. I went to the desk for help, and they immediately moved me to a new room. Much, much better... but knowing what that one room looked like, left me feeling a bit weirded out for the rest of the hotel. I was under the impression that there was a breakfast, but it was not available. Not a big issue for me tbh. This is definitely a ”Get you what you pay for” situation. If I had to stay here again.. I would, if there were no other options.

Friendly staff, very nice pool area, nice coffee shop, nice breakfast restaurant (pricey, got wrong order like others that day), nice bar areas, nice patio and live music, nice tiki area and lawn sitting area, right on the beach, multi-story garage, several elevators, nice gift shop (could use more merchandise ), great valet service, great pass-thru entrance off street, near many shops, bars, eateries, friendly and quick front desk staff, rooms were great (like home) with full refrigerator with ice maker, microwave, stove top, garbage disposal, dishwasher, coffee maker, dinnerware, silverware, pots and pans, two flat screen TVs, door to separate sleeping area from living area, foldout couch, two chair dining table, power outlets for devices, a/c great, balconies were nice and great views, spa and massage downstairs, nice workout room, wifi and internet good, bath has hair dryer and shampoo conditioner body wash and large mirror with lighting settings, in room safe, laundry area available, . Could use local papers of events, eateries, amusements and available coupons, more vending machines needed, pool needed to be cleaner (many guests in there), can be a bit noisy at times both from inner hallway and from balcony near pool.

When we were arriving, we didn’t have navigation so it was wonderful to see the big sign from the road. Check in is also 24hrs which really helped us as we were arriving late. The room had everything we needed and included 3 power points under the table lamps. It would’ve been nice to have brighter lights as it was a bit dim but the lamps helped to focus the lighting. All the staff and housekeeping were friendly but I wished the front desk had more knowledge for overseas travellers. It’s also conveniently located near a shopping area. We got our traveller eSIM cards from the nearby AT&T store. I didn’t get to use the amenities.

It was nice hotel, Spacious and clean room and have lots of food options nearby. Staff was friendly and breakfast was good had multiple options for Non- Vegetarians but less options for Vegetarians. Will stay here again if needed.

The room was clean and the facilities were old, but it was easy to use. The hot water in the bathroom is a bit slow. The restaurant has a light meal that can temporarily solve breakfast, lunch and dinner. The staff is very professional. The restaurant staff is very welcoming.

Good hotel. Breakfast is on. But if the second floor room is a little uncomfortable. No elevator.

It is amazing here the people are great the room is awesome. We were able to put our games up and everything it feels really home like here.

The hotel is an average 3 star one. Front desk gentleman was helpful and easy to work with giving that we check in at mid night hour. The hotel room is ok but lack of newer accommodations like USB chargers. Bathroom venting fan is not working so it’s very damp when taking a shower. The worst problem is the bathtub drainage. We had to take a shower in inches of standing water.

Took the wife out of state for our 10 year anniversary. She was so excited to be staying at an Aloft again as we have in the past! We got into the room, my Flowers were there, which was great. We adjusted the AC to our comfort likings and 4 hours later after being at the beach, the temperature in the room was 78. Called the front desk, they said there isn't anything they could do. Maintenance checked the panel and all is fine but our room was above the indoor pool. The pool room was found to be 80+ degrees but no one agreed to trying to lower the temperature of the pool room. Instead they suggested we open the balcony door and give us a box fan. The outdoor temps were in the upper 80s low 90s. There was a hint of a breeze but when the box fan was dropped off, we came back from dinner and it was tolerable with the door closed. No check up from management, the staff was quite short with our concerns and requests. Overall the stay was amazing but disappointing