Hotel Dengan Pools di Maryland, United States

I had a change of plans and needed to change my rooms. They were incredibly helpful. Unfortunately, the room I was moved to looked like it hasn't been touched in weeks/months. The bed had no sheets, stains, cut up straws everywhere, TV was on the bed, empty air-rifle box.. trashed room for sure. I went to the desk for help, and they immediately moved me to a new room. Much, much better... but knowing what that one room looked like, left me feeling a bit weirded out for the rest of the hotel. I was under the impression that there was a breakfast, but it was not available. Not a big issue for me tbh. This is definitely a ”Get you what you pay for” situation. If I had to stay here again.. I would, if there were no other options.

Friendly staff, very nice pool area, nice coffee shop, nice breakfast restaurant (pricey, got wrong order like others that day), nice bar areas, nice patio and live music, nice tiki area and lawn sitting area, right on the beach, multi-story garage, several elevators, nice gift shop (could use more merchandise ), great valet service, great pass-thru entrance off street, near many shops, bars, eateries, friendly and quick front desk staff, rooms were great (like home) with full refrigerator with ice maker, microwave, stove top, garbage disposal, dishwasher, coffee maker, dinnerware, silverware, pots and pans, two flat screen TVs, door to separate sleeping area from living area, foldout couch, two chair dining table, power outlets for devices, a/c great, balconies were nice and great views, spa and massage downstairs, nice workout room, wifi and internet good, bath has hair dryer and shampoo conditioner body wash and large mirror with lighting settings, in room safe, laundry area available, . Could use local papers of events, eateries, amusements and available coupons, more vending machines needed, pool needed to be cleaner (many guests in there), can be a bit noisy at times both from inner hallway and from balcony near pool.

The room is very big, the tap water is very big, the hot water is very smooth, and the water in the bath basin is bigger than other hotels. The shower gel and shampoo are all in large bottles of Defu, and I usually use the products I bring with me.

Every morning before 8:30am, the staffs knocked the door to ask whether room service was needed. This is completely unnecessary.

Two large beds, suitable for a family of four. Health is not bad 👌 The hotel staff is very nice and the service is very thoughtful. Recommended 👍

Good hotel. Breakfast is on. But if the second floor room is a little uncomfortable. No elevator.

It is amazing here the people are great the room is awesome. We were able to put our games up and everything it feels really home like here.

The hotel is an average 3 star one. Front desk gentleman was helpful and easy to work with giving that we check in at mid night hour. The hotel room is ok but lack of newer accommodations like USB chargers. Bathroom venting fan is not working so it’s very damp when taking a shower. The worst problem is the bathtub drainage. We had to take a shower in inches of standing water.

Took the wife out of state for our 10 year anniversary. She was so excited to be staying at an Aloft again as we have in the past! We got into the room, my Flowers were there, which was great. We adjusted the AC to our comfort likings and 4 hours later after being at the beach, the temperature in the room was 78. Called the front desk, they said there isn't anything they could do. Maintenance checked the panel and all is fine but our room was above the indoor pool. The pool room was found to be 80+ degrees but no one agreed to trying to lower the temperature of the pool room. Instead they suggested we open the balcony door and give us a box fan. The outdoor temps were in the upper 80s low 90s. There was a hint of a breeze but when the box fan was dropped off, we came back from dinner and it was tolerable with the door closed. No check up from management, the staff was quite short with our concerns and requests. Overall the stay was amazing but disappointing

The motel was located near the downtown, service was friendly, room was clean and nicely decorated, pool was closed . The pool was closed for unknown reasons and sign at lobby said to be closed until announced.