Hotel Dengan Pools di Nebraska, United States

This probably would have been a great place to stay. The issue I had was with Trip/Expedia. As i was looking for a place to stay for a Dr. appointment, somehow on this particular site the date ended up being incorrect and I didn't notice as it had been correct on all the other motels I had looked at but... I knew I had to be there so signed up for a non-refundable night. Didn't catch the incorrect date until after I had approved it. I looked through contact options and they had one listed that said incorrect date, ok should be no problem, I will just change the date and still stay there. The site said they had to contact the merchant, ok I can see that, I knew the night I NEEDED to stay was more expensive but was ok with that. Got a message saying the merchant wasn't going to allow me to change as it was a non-refundable night, I wasn't trying to not stay there just change the date. I happened to be in the town so I stopped at the motel and talked with the manager and was told that they couldn't change it without the approval of Trip/Expedia hmm guess they must be the ”merchant” rather than the hotel. So I ”donated” the cost of a room to some corporation. So Trip/Expedia for what it's worth I will not be using you again for any travel.

Overall, a good experience but with caveats. Staff were professional and super helpful. The room: Very clean, very tidy and smelled fresh. Beds were comfy and maintained pretty well. The room was great and not shabby at all. Coffee maker was good once you know how to find the switch and use it. The bathroom was well stocked with the needed soaps/tissues etc.  Ok, that’s the good stuff… now the not so  The bathroom sink didn’t drain properly at all. As you brush teeth and the seeds from the strawberries you just ate, fall out from between your teeth, then land in the sink, they have a mind of their own and just when you thought they’d rinsed away, they re emerge as you wash your hands. Yes, up from the grave (sink drain) they arise! Ugh. Kinda gross - but not the end of the world. The next thing, breakfast: I arrived at 8am and there were tow hot items. 1. Possibly the worst sausage patties I’ve ever tried to eat. 2. Scrambled eggs - which I found to be empty and only found the promise of fresh ones to be fleeting… I waited a bit (5mins maybe) and lost interest. So my take on breakfast is it’s about as good as a poor gas station.  All this said, I’d go stay again as it was so clean and the staff were so nice. 👍👍🙂

The room is large and well-equipped. Although the breakfast is not very varied, it tastes good. There is a convenience store 50 meters from the hotel, where you can buy food and daily necessities, which is very convenient.

The hotel is in a good location, close to the airport, with parking. Self parking is 15 dollars a night. However, the hotel facilities are average, bath towels are not provided, and sanitation is average, so I will not stay again next time.

The New Victorian Inn worked well for our brief stay of just 2 nights. The room was large, the bed was comfortable, and the location is easy to find and close to lots of restaurants. The sink area was tiny but adequate, the bathroom is very compact as well but clean and stocked with plenty of towels. The complimentary soap and shampoo is by Dove (good choice!) The one weird oddity of the room was a metal panel around the base of the bed that made a huge ”gong” every time I ran into it. The breakfast buffet was served from 5-10 and includes eggs, sausage, biscuits, gravy, pancakes and waffles. There was also 4 kinds of cereal, fresh fruit, yogurt, and a decent coffee. My husband did not like the scrambled eggs, but he is very picky.

Check-in clerk was friendly until I declined the $3 added to my bill for a tip for staff; then after that she acted like she didn't want to talk to me. Sorry, but I've never before had to decline a tip presumptively added to my hotel bill. Seems like a scam by the hotel to put me in the awkward position of declining a tip for staff who are looking me in the face when I do it, and I resent that, so I don't feed into it. Just pay your staff what they deserve to take the job and don't put me in that position. So I was put in a room right next to the lobby which was maybe my punishment for declining to add the tip, and was very noisy. The room had a pungent musty odor but otherwise seemed clean.

The location is ok, just on the route of the free shuttle bus on the day of the conference in May. On the first weekend of May, hotel prices across the city almost doubled. Room size: 2 people are enough, one person is enough. Overall not bad.

Th Hotel was great. Clean. Staff was very friendly and helpful. Our event of The Murder/Mystery Dinner that was held there, was also, top notch! If I had to pick anything that disturbed us, which wasn't The Hotel's fault was , the homeless guy shouting at us with tatoos on his face from the intersection while leaving. Looks as if there's a ”camp” or something growing by the 72nd and Grover area. Luckily for Omaha, the bridge construction has ceased traffic in this area to give ”the un-housed” time for Satanic cardboard artwork and language classes for ”speaking in tongues”. Overall, it was great night.