The room is large, the facilities are high-end, the service is warm and thoughtful, and the sanitary products are of good quality; the hotel is in a great location, convenient for city walk; the breakfast is rich and of good quality
The hotel is located in the very center, within walking distance of the Cascade, there are very tasty restaurants nearby. The girls at the reception are very friendly, the breakfast is good. We will recommend it to friends and acquaintances.
I liked everything, from the friendly staff at the reception to the plumbing in the room. Beautiful furniture, excellent bed linen, robe and slippers, very cozy
The hotel is a chain hotel and maintains the image of a chain hotel. I asked in advance to set up a bed for the child and a high floor, everything was done without additional charges. Breakfast is standard, but it’s strange that an omelet is fried for an extra charge. It would be interesting to come back in the summer and see the pool area.
Very large hotel. Very clean, friendly staff will to engage. Very professional and helpful Receptionist. It's a bit of a distance to down Town, but plenty of taxies, cheap and reliably. Did not use the spay or Pool. I would stay again when in Yaravan.
Together with my daughter, I arranged a room with a large bed and a balcony. This hotel has toiletries, cleaning every day, plenty of hot water, bathrobes, bath towels and towels changed every day, and 2 bottles of water every day. There is also bottled water in the restaurant during breakfast. , get it for free, which is better than Ibis, which only has 2 bottles a day. The breakfast is also very good, with a rich variety, including juice, coffee, yogurt, soup, eggs, etc., all delicious.
The front desk staff were very welcoming and helpful, making it a pleasant stay.
It's nice to stay it's my 2nd time I relax and quiet environment at night and in the morning it's good to go to aquatic park outdoors swimming and sauna food is good and staff give pack box to us because we need to leave in middle of the night so we use our breakfast for dinner it's good and polite and accommodating the staff
A wonderful hotel, not far from the center of Yerevan. The staff is very responsive, when help was needed, they not only explained, but did everything they could and really helped! Delicious breakfasts, cookies and fruits in the lobby. I would like to separately note the pool, jacuzzi and hamam. There is a beauty salon and spa area, a gym, restaurants and cafes. I definitely recommend it
The hotel is a nice hotel and is located in a very close location.
Despite the high potential of the hotel, there were some criticisms:
- on the first day we found out the clothes we used in the box and on the other day a piece wet on the cottage;
- at breakfast there was almost nothing to eat (30 minutes were still missing at the end); we had to complain and the next day things improved;
- the room temperature was not well adjustable;
- at the SPA at 21:00, we did not find towels and Turkish sauna and bathroom were not well functioning (the first had no indoor light and the second was not warm enough).
Despite complaints, the hotel manager didn't think he would honour us for something to apologize in any way, but he just tried to solve the problems (not always successfully).
Attention to the details and customer care to review!
Facilities: Complete, it is best to bring your own toothbrush, toothpaste and slippers are provided.
Hygiene: OK
Environment: Not bad
Service: Not too timely, a little slow
But overall it is OK, after all, the location is excellent, next to the square.
Great
52 reviews
9.3/10
Price from
US$ 91
per night
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9.3/10
Great
RROY_0911It's a place that you often tie when you go on a business trip.
Great location and friendly staff.
GGuest UserA wonderful hotel, not far from the center of Yerevan. The staff is very responsive, when help was needed, they not only explained, but did everything they could and really helped! Delicious breakfasts, cookies and fruits in the lobby. I would like to separately note the pool, jacuzzi and hamam. There is a beauty salon and spa area, a gym, restaurants and cafes. I definitely recommend it
GGuest UserThe room is large, the facilities are high-end, the service is warm and thoughtful, and the sanitary products are of good quality; the hotel is in a great location, convenient for city walk; the breakfast is rich and of good quality
AAleksei DIncredibly friendly staff! We were given a late check-out free of charge and without our requests, which greatly simplified our transfer in Yerevan - special thanks for this! The rooms are clean and spacious. The food in room service is delicious. The hotel is located right on one of the main streets of Yerevan - we had time to sleep and walk around the center during our visit. Happy with the accommodation!
IincognitooFacilities: Complete, it is best to bring your own toothbrush, toothpaste and slippers are provided.
Hygiene: OK
Environment: Not bad
Service: Not too timely, a little slow
But overall it is OK, after all, the location is excellent, next to the square.
TtarahIt's nice to stay it's my 2nd time I relax and quiet environment at night and in the morning it's good to go to aquatic park outdoors swimming and sauna food is good and staff give pack box to us because we need to leave in middle of the night so we use our breakfast for dinner it's good and polite and accommodating the staff
GGuest UserVery nice boutique hotel located in a quieter area 15 min walk from the Center. I didn’t like Center frankly speaking , too crowded. From terrace where breakfast is you can see Ararat mountain . Rooms are nice , floors are nicely decorated , I liked floor 3. Rooms are quiet , there is construction next door boy it doesn’t bother
NNATAMIKIThe hotel is a chain hotel and maintains the image of a chain hotel. I asked in advance to set up a bed for the child and a high floor, everything was done without additional charges. Breakfast is standard, but it’s strange that an omelet is fried for an extra charge. It would be interesting to come back in the summer and see the pool area.
GGuest UserThey gave me warm cookies when I checked in, which made me feel welcome.
I've had welcome drinks before, but this was my first time getting homemade cookies, so it felt different and really uplifting.
It was clean, and the bed was nice and spacious. I was happy that I could open the window, even if only a little.
The metro was within walking distance. The bus was conveniently located at a three-way intersection, so it was easy to catch many buses going in different directions. The spa was free, which seemed nice.
They didn't have the bath I wanted, only a steam sauna, so I just took a look.
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