Great hotel and location..biggest room I ever stayed in Yerevan.. Very comfy bed and spacious bathroom
Didn't try breakfast.. Overall great all, only area of improvement would be the noisy air conditioning but winter is coming anyway
The hotel is located in the very center, within walking distance of the Cascade, there are very tasty restaurants nearby. The girls at the reception are very friendly, the breakfast is good. We will recommend it to friends and acquaintances.
A wonderful hotel, not far from the center of Yerevan. The staff is very responsive, when help was needed, they not only explained, but did everything they could and really helped! Delicious breakfasts, cookies and fruits in the lobby. I would like to separately note the pool, jacuzzi and hamam. There is a beauty salon and spa area, a gym, restaurants and cafes. I definitely recommend it
The hotel is in a good location near the very center of Yerevan - our windows overlooked the park and the Ministry of Justice. Triple 311 is quite acceptable in size for a family of 3 (2 adults and a 6-year-old child). The staff is very friendly, answered all questions. We did not take breakfast, because there are many options in cafes and restaurants around.
Facilities: Complete, it is best to bring your own toothbrush, toothpaste and slippers are provided.
Hygiene: OK
Environment: Not bad
Service: Not too timely, a little slow
But overall it is OK, after all, the location is excellent, next to the square.
I liked everything, from the friendly staff at the reception to the plumbing in the room. Beautiful furniture, excellent bed linen, robe and slippers, very cozy
It's a good Hilton Express hotel, and it feels about the same as a three-star hotel in China. The location is not far from the Republic Square, and the room is relatively large in Yerevan. There are some supermarkets nearby, so it's very convenient to buy things.
Very large hotel. Very clean, friendly staff will to engage. Very professional and helpful Receptionist. It's a bit of a distance to down Town, but plenty of taxies, cheap and reliably. Did not use the spay or Pool. I would stay again when in Yaravan.
The hotel is a nice hotel and is located in a very close location.
Despite the high potential of the hotel, there were some criticisms:
- on the first day we found out the clothes we used in the box and on the other day a piece wet on the cottage;
- at breakfast there was almost nothing to eat (30 minutes were still missing at the end); we had to complain and the next day things improved;
- the room temperature was not well adjustable;
- at the SPA at 21:00, we did not find towels and Turkish sauna and bathroom were not well functioning (the first had no indoor light and the second was not warm enough).
Despite complaints, the hotel manager didn't think he would honour us for something to apologize in any way, but he just tried to solve the problems (not always successfully).
Attention to the details and customer care to review!
GGuest UserA wonderful hotel, not far from the center of Yerevan. The staff is very responsive, when help was needed, they not only explained, but did everything they could and really helped! Delicious breakfasts, cookies and fruits in the lobby. I would like to separately note the pool, jacuzzi and hamam. There is a beauty salon and spa area, a gym, restaurants and cafes. I definitely recommend it
IincognitooFacilities: Complete, it is best to bring your own toothbrush, toothpaste and slippers are provided.
Hygiene: OK
Environment: Not bad
Service: Not too timely, a little slow
But overall it is OK, after all, the location is excellent, next to the square.
GGuest UserGreat hotel and location..biggest room I ever stayed in Yerevan.. Very comfy bed and spacious bathroom
Didn't try breakfast.. Overall great all, only area of improvement would be the noisy air conditioning but winter is coming anyway
AAleksei DIncredibly friendly staff! We were given a late check-out free of charge and without our requests, which greatly simplified our transfer in Yerevan - special thanks for this! The rooms are clean and spacious. The food in room service is delicious. The hotel is located right on one of the main streets of Yerevan - we had time to sleep and walk around the center during our visit. Happy with the accommodation!
SShailiThe outdoor waterpark is not working even though the weather was warm and that was kinda disappointing for us because thats the most important reason we book this hotel and we arrived then we found out it’s unavailable now they should write in app and inform this before someone book and the room service was coming every other day but overall our stay is good.
GGuest UserVery nice boutique hotel located in a quieter area 15 min walk from the Center. I didn’t like Center frankly speaking , too crowded. From terrace where breakfast is you can see Ararat mountain . Rooms are nice , floors are nicely decorated , I liked floor 3. Rooms are quiet , there is construction next door boy it doesn’t bother
AAnna InoThe hotel is in a good location near the very center of Yerevan - our windows overlooked the park and the Ministry of Justice. Triple 311 is quite acceptable in size for a family of 3 (2 adults and a 6-year-old child). The staff is very friendly, answered all questions. We did not take breakfast, because there are many options in cafes and restaurants around.
GGuest UserIt's a good Hilton Express hotel, and it feels about the same as a three-star hotel in China. The location is not far from the Republic Square, and the room is relatively large in Yerevan. There are some supermarkets nearby, so it's very convenient to buy things.
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