Hotel Dengan Spa di Rogaland, Norway

A good hotel right in the center of the city. There are some supermarkets nearby. The room was very clean and spacious. The bed was extremely comfortable.

Breakfast was great and we liked our room. However, less than 24 hours after we checked out, I realized I’d forgotten my new North Face jacket in the closet in our hotel room. I called the hotel and they told me to email a picture of the jacket, which I immediately did. Since we were still in the area, we returned to the hotel. The ladies at the front desk said my jacket had been found and they were just trying to locate it and asked us to wait. We waited for an hour. They said they couldn’t find my jacket. Several of the ladies contradicted each other each time we asked them what was going on and why it was taking so long. They finally said the jacket couldn’t be located. They were supposed to follow up and tell me what they would do to make this right. The hotel never followed up. One of their employees called and said the hotel wasn’t going to do anything about it and told me she was calling from her personal phone. Sadly, there are some dishonest employees working at this hotel and someone took my brand new jacket that I’d only worn once since I bought it that week.