Hotel Dengan Spa di British Columbia, Canada

It’s a beautiful hotel and is located at Downtown. The area is safe and is surrounded by a lot of restaurants and cafe. The room is spacious but the bathroom is with aglass door which means there is lower privacy. The apples they offer at the reception are very tasty!

Room is a bit old, had a view of their indoor swimming pool. Customer service is good.

clean room and comfortable bed as well as enough coffee and tea. Good service in both receptionist and room cleaner

Overall the location of the hotel and the room being clean; however, there were some drawbacks from our experience. One drawback was the hotel had a scheduled power outage which we never were given ample notice on. When we arrived we were asked if we got an email advising of the power outage and we advised that we received no such email. The day of the outage everything attached to the hotel was shut off except for one elevator for each tower, and all the restaurants within the facility. Had we known prior to arrival we could have may have decided to stay elsewhere for the one night. No compensation offered. The ****** remained open during the outage but restrooms had no water(very unsanitary) The food court pizza was terrible and the breakfast sandwich did not have much flavour. The buffet was average but had a nice view of the Frazer River.

特別好，酒店就在湖邊，晚上去散步很悠閑漂亮。酒店還有每天特色的水果茶，很贊。沙龍，spa都是有的。衞生也很好。還在酒店陽台看見了極光

We stayed here for 5 nights. They are in a great, if not the best, location in Vancouver. Next to Waterfront station where they have skytrain, seabus, buses and train. Also literally at Canada Place where they have free shuttle to Grouse Mountain and Capilano bridge. You can see the cruise, seaplane and helicopter from your room too. Minutes of walk to Gastown to see the stream clock. Best thing is, when you buy a fridge magnet of Vancouver, the hotel is part of the iconic building. Staffs are really friendly too, our room is always clean. If I have a complain, I'm just not very used to housekeeper's trolleys being 24/7 on appearance at the corridor of a 5-star hotel. Other than that, it's a near perfect stay. Loving the view from our room too.

front desk was really friendly and nice considering we checked in at minute. rooms were clean and cozy with microwave but no hot water kettle. overall a nice place for a place to stay in kelowna

The resort and the room we had were soo Beautiful, we really enjoyed our one day here! Amazing view on the golf court, a big room and bathroom and everything was well decorated, very modern. Also, if you’re a light sleeper, do not worry, it is very well soundproofed. Anyway, everything was perfect so 10/10, will recommend!

The front desk staff were exceptionally friendly and welcoming. The on-site restaurant is truly a hidden gem—both the food and drinks were outstanding. The only issue I encountered was with the air conditioning in the room. It was quite noisy, so I turned it off before bed to get a better night’s sleep. However, I woke up early in the morning to find it had turned itself back on and the room temperature had dropped to 18°C which was uncomfortably cold. I mentioned this to the front desk during check-out and the staff member sincerely apologized and assured me they would look into it. I appreciated the way the situation was handled. And the other thing is the room is a bit overpriced.

Nice location, nearby shopping area and underground station. Cozy & tidy room. Highly recommended.