Hotel Dengan Spa di Macau, China

My stay at The Venetian Macao was absolutely beautiful and truly memorable. From the moment we arrived, the staff were friendly, welcoming, and incredibly helpful, which made the whole experience feel smooth and enjoyable. The room was amazing — spacious, comfortable, and elegant, with lovely details that made the stay feel luxurious and relaxing. One of the highlights was the stunning light show, which created such a magical atmosphere and added to the overall experience. The shopping was also incredible, with so many stores, restaurants, and things to see, making it easy to spend hours exploring without getting bored. Traveling to and from the hotel was extremely convenient. The ferry shuttles were easy to find, well organized, and very affordable, which made getting around Macau simple and stress-free. Overall, The Venetian Macao exceeded expectations — a beautiful destination with excellent service, amazing facilities, and a truly enjoyable atmosphere. I would definitely recommend it and would love to stay again.

Pengangkutan hotel adalah menyusahkan dan bas ulang-alik adalah jarang. Bilangan tisu berkotak tidak mencukupi di dalam bilik. Penderia tandas terlalu sensitif, menyebabkan ia menyiram berulang kali semasa digunakan. Perkhidmatan ini baik dan kakitangan bersedia untuk berkhidmat atas permintaan. Bilik kecergasan di hotel ini serba lengkap.

Hotel ini terletak di lokasi yang baik, mudah untuk melancong, makan dan membeli-belah, dan mudah untuk mendaftar masuk di pelbagai tarikan. Hotel ini menjimatkan kos dan bilik-bilik adalah luas. Kedua-dua katil di dalam bilik berkembar adalah besar. Perkhidmatan meja depan adalah baik, biliknya agak bersih, dan tidak ada bau yang pelik Secara keseluruhan, saya sangat berpuas hati.

Overall we had an excellent stay at The Londoner and would gladly come back. The shuttle transfer from the Hengqin border was a bit confusing at first. The signage was not very clear and seemed to point in the wrong direction, and the employee at the pickup point unfortunately spoke neither Mandarin nor English. After some searching we managed to find the correct shuttle and arrived at the hotel without further problems. Once at the property we were immediately assisted by one of the staff members. Check-in can take some time since many guests arrive at the same time. If you travel as a group and request rooms on the same floor, the process may take even longer. It almost felt like receptionists had to compete with each other to secure rooms before they were assigned elsewhere. The organization seemed a little unusual, but eventually everything worked out. We were offered rooms on the same floor, which happened to be a smoking floor. The staff explained that smoke smell should not be noticeable. This turned out to be accurate. The rooms themselves had no smoke smell at all, and only a very faint smell was noticeable in the hallway. For non-smokers it is therefore perfectly manageable to stay on such a floor. The rooms themselves were excellent. They were spotless, spacious and very well equipped. Amenities included a coffee machine with capsules and creamer, more than enough drinking water, a large comfortable bed and easy-to-use electronic controls. The blackout curtains work perfectly for anyone who prefers complete darkness while sleeping. The bathroom area was also very spacious and featured a large mirror, a very nice shower, a bathtub and a Japanese-style toilet. One of our rooms was designed for disabled guests and therefore did not include a bathtub, which was perfectly fine. What stood out positively was how well the accessibility features were integrated. The bathroom was beautifully designed and did not feel like a simple retrofit, which is a very thoughtful touch for guests who need these facilities. The Londoner complex itself is huge and beautifully designed. Staff are present everywhere and are generally friendly and helpful. The complex focuses heavily on shopping and entertainment. Western food and bar options are somewhat limited, but this likely reflects the fact that Macau today caters largely to mainland Chinese visitors. We still easily found options such as the Cheesecake Factory and the Gordon Ramsay Pub & Grill, which served our needs well. One major advantage of the location is connectivity. From The Londoner you can walk via enclosed skybridges to the Four Seasons, The Venetian and The Parisian, and other ****** resorts can be reached either on foot or with a short and inexpensive taxi ride. If you want to explore the historic Macau Peninsula, reaching the metro system from the ****** complex is not entirely straightforward. However taxis are plentiful and affordable, making the trip very easy. There also appear to be public buses available, although we did not try them ourselves. Overall the hotel complex works very well as a base for visiting the other side of Macau. One small logistical note for travelers heading to Hong Kong Airport: the reception staff could only point us to bus services going to the Hong Kong–Zhuhai–Macau Bridge terminal. Direct transfers from the hotel to Hong Kong Airport were not really available through the hotel, so we ended up arranging a private car ourselves. In practice the hotel can easily get you to the bridge terminal, but from there you will need to organize the onward journey yourself unless you book a private transfer in advance. Overall it was an incredible stay and a hotel we would happily choose again. Just keep in mind that Macau is not Las Vegas and caters much more to mainland Chinese visitors, so expectations should be adjusted accordingly.

Very amazing place as you have everything there. The hotel beds are very clean, and the beds and pillows are very comfortable. There is a department store and many restaurants with a lot of choices to eat. The supermarket is also very cool, as you can find international products, and there is a gaming area too. The bus service is really amazing because it is free, and you can go around Macau very easily. You can also pay by Alipay for food, shopping, etc. Two things that I think are not quite okay are the banging doors from nearby rooms, as they close automatically. Also, I bought a food voucher included with the room package, but the service from Trip.com was really bad. I had to contact their customer service to get the QR code, and I had to wait about 40 minutes after contacting them through the app. It also took time to check with the hotel, as the front desk staff didn’t know about it, although they were very nice and tried to help. We tried to call the number provided, but it was not available. In the end, we had to contact online customer service and go through the automatic system before reaching a human staff member. If Trip.com can improve this, it would be much better, as it is quite difficult to use, to be honest. Of course, I will go back to this hotel again, but I won’t buy any extra package options next time.

Hotel yang hebat! Pada mulanya kami merancang untuk tinggal di bahagian lama Macau, tetapi kemudian kami membuat keputusan mengenai Paris dan tidak menyesalinya. Anda boleh pergi ke Macau lama dengan bas biasa atau bas percuma dari hotel anda. Di tingkat 5 hotel terdapat medan selera dan kiosk untuk mereka yang tidak bersedia membayar banyak untuk sarapan pagi, makan tengahari, makan malam. Kolam renang yang bagus, betul-betul di bawah Menara Eiffel. Hiasan hotel sangat mengagumkan, seolah-olah anda tinggal di Ouvray! Satu kelemahan - ia mahal! 🤣

We stayed at the Grand Emperor Hotel in the Queen Suite and found it very suitable for a family stay. The room was spacious, clean, and comfortable, with enough space for both adults and children to move around without feeling cramped. The bed was large and comfortable, and the overall room layout worked well for family needs. The hotel is conveniently located, with easy access to nearby attractions, shops, and dining options, which made getting around with kids much easier. Housekeeping was reliable, and the staff were polite and helpful throughout our stay. Overall, the Queen Suite offered good comfort and space for a family trip.

My husband and I had a wonderful stay at the Morpheus. The hotel is visually stunning, both inside and outside. The staff were very friendly and helpful - they made our stay feel extra special because it was my husband's birthday and our (belated) wedding anniversary as well. I actually made a note about my husband's birthday on my hotel booking (via Trip.com) 2 months prior, I was thinking I'll just make the note and maybe the hotel can do something about it closer to the time, or not at all... So I was surprised that the hotel directly responded to that note within a couple of hours of my booking. When we checked in, they presented us with a glass of warm tea for each of us. Then they gave us a key card with our names and 'Happy Anniversary' printed on it, and another key card with 'Happy Birthday (husband's name)' - which we could keep after check out. We were escorted to our room by Samuel who kindly showed us how to operate all the tech in our room and what was chargeable and complimentary in the minibar. They decorated our room with birthday balloons, a bouquet of fresh flowers, fresh fruit and a bottle of wine. There was also a handwritten card from the hotel manager (Donna Lee). Room service staff came shortly after with a complimentary birthday cake. House Keeping staff also came in the early evening for turndown service and gifted us with 2 small bottles of room fragrance. In the evening we had a nice light snack and drinks at the hotel restaurant/bar L'Attitude. And then in the morning we ordered breakfast in our room and the kind Room service staff had set up our table for us in fine dining restaurant style within minutes. Our only negative comment is that the gym doesn't open until 10am, which is pretty late for a hotel gym especially when the hotel check out time is 11am. But the staff were still able to let my husband in to use the gym earlier, it's just unfortunate that the sauna and steam room wasn't operating yet at that hour so he couldn't enjoy the full facilities. We have stayed at many 5 star hotels around the world and I have probably only ever written a few online reviews. But I was compelled to leave a review for the Morpheus because it was truly impressive in many aspects and I highly recommend it. In hindsight, everything that I have mentioned should be expected from a 5 star hotel, but it's the hotel staff that pays attention to the small details and exceeds your expectations that sets them above and apart from the other hotels. We will no doubt stay there again in the future and we will be looking forward to it =)

Terletak berhampiran bandar lama Macau. Berjalan kaki dari kebanyakan tempat. Kolam renang yang bagus, tidak dipanaskan, bilik wap dan sauna yang hebat. Pemandangan sungai yang bagus. Bilik sangat selesa dan besar. Reka bentuk agak tua, memerlukan sedikit penyegaran. Agak mahal untuk apa itu, tiada sarapan pagi. Penuh dengan keluarga dan kanak-kanak di mana-mana, bahagian biasa yang bising semasa cuti Cina. Kakitangan yang baik, sangat membantu.

We spent two days at this wonderful hotel. We were originally planning to stay overnight, but we couldn't resist staying an extra night. Here's what I want to say: 1. The location is excellent! There are a lot of must-see places nearby. There's also a station with free shuttle buses that take you to and from the airport, to the border with mainland China, and to Taipa Island, where there are many attractions, and much more. 2. Of course, the hotel staff and their attitude towards guests are excellent!!! It feels like there's no one else in the hotel except you!!! Very responsive, attentive, in general, you feel like you're the center of the universe))) Upon check-in, we were upgraded completely free of charge to a room that cost twice as much as the one we booked. And when we decided to stay an extra night, we were told we could stay in the same room for free, even though the hotel was fully booked!!! This is the best attitude I've encountered in all my travels!!! We were delighted!!! 1000% loyalty. 3. This is the room. We had a room on the 17th floor with a balcony and a magnificent view of the city. Although initially it was supposed to be without a balcony and much lower. The room is equipped with everything you need, absolutely everything!!! 4. Excellent spa area with an outdoor pool and jacuzzi, a children's water slide and a very green area, there is also an indoor area with a sauna, jacuzzi and pool. There is also a bar with excellent cocktails, boutiques with branded items and much, much more. 5. Very good breakfasts, lunches and dinners - in general, everything to make your stay truly comfortable and unforgettable. I can talk endlessly about all the advantages of this wonderful hotel, but I want to say one thing - I did not notice a single flaw, and, in my opinion, this is the most important thing. We will definitely come back here again and will recommend this hotel. Thank you very much for your stay!!!! 🫶🏻