Kemudahan: Walaupun hotel lama, tetapi ia dijaga dengan baik, bersih dan selesa. Bilik sangat besar dan luas, cuma nak tutup lampu sebelum tidur kena berjalan jauh. đ
Perkhidmatan: Semua kakitangan sangat baik. Cik Lilia di kaunter hadapan sangat profesional dan bersemangat, membantu mengatur daftar masuk awal, dan bagasi boleh dihantar terus ke bilik. Kami juga boleh menyimpan bagasi selepas daftar keluar.
Pengangkutan hotel adalah menyusahkan dan bas ulang-alik adalah jarang. Bilangan tisu berkotak tidak mencukupi di dalam bilik. Penderia tandas terlalu sensitif, menyebabkan ia menyiram berulang kali semasa digunakan. Perkhidmatan ini baik dan kakitangan bersedia untuk berkhidmat atas permintaan. Bilik kecergasan di hotel ini serba lengkap.
Hotel ini terletak di lokasi yang baik, mudah untuk melancong, makan dan membeli-belah, dan mudah untuk mendaftar masuk di pelbagai tarikan. Hotel ini menjimatkan kos dan bilik-bilik adalah luas. Kedua-dua katil di dalam bilik berkembar adalah besar. Perkhidmatan meja depan adalah baik, biliknya agak bersih, dan tidak ada bau yang pelik Secara keseluruhan, saya sangat berpuas hati.
First, it was truly sweet that the hotel prepared a lovely cake for us. That made our special day even more memorable. We greatly appreciated this kind gesture.
However, we were quite shocked and disappointed by the checkout process. The official checkout time is 11:00 AM, yet at about 11:30 AM, staff rang our doorbell to ask when we would be checking out. This felt intrusive and rushed, especially as we were still in the room and not expecting such an immediate inquiry. In our experience with other 5-star hotels, weâve never encountered this kind of approachâreminders are usually handled more discreetly (e.g., via phone, or waiting a bit longer if possible). My husband and I both felt it detracted from what had otherwise been a pleasant stay.
I had a truly enjoyable stay at the Grand Lisboa. The hotelâs iconic design immediately sets the tone grand, unique, and full of character. The interior feels just as impressive, with a sense of classic luxury that makes the whole experience memorable.
A special thankâyou to the team for offering us an upgrade. This thoughtful gesture made a huge difference to our stay. The upgraded room was spacious, comfortable, and beautifully maintained, with a great view that added to the overall enjoyment. It genuinely elevated the entire experience and made our time at the hotel feel even more special.
Service throughout the stay was warm and attentive. The staff were helpful, polite, and always ready to assist with anything we needed. Housekeeping kept everything spotless, and the overall atmosphere felt welcoming and wellâmanaged.
The location is excellent convenient for exploring Macauâs attractions, dining, and entertainment. Whether stepping out for sightseeing or returning to relax, everything felt easy and accessible.
Overall, Grand Lisboa delivered a memorable and comfortable stay. With its iconic architecture, thoughtful service, and the generous upgrade that enhanced our experience, itâs a hotel I would happily return to.
Hotel yang hebat! Pada mulanya kami merancang untuk tinggal di bahagian lama Macau, tetapi kemudian kami membuat keputusan mengenai Paris dan tidak menyesalinya. Anda boleh pergi ke Macau lama dengan bas biasa atau bas percuma dari hotel anda. Di tingkat 5 hotel terdapat medan selera dan kiosk untuk mereka yang tidak bersedia membayar banyak untuk sarapan pagi, makan tengahari, makan malam. Kolam renang yang bagus, betul-betul di bawah Menara Eiffel. Hiasan hotel sangat mengagumkan, seolah-olah anda tinggal di Ouvray! Satu kelemahan - ia mahal! đ€Ł
excellent location with 5-minute walk to Senado Square (city centre) and tourist attractions nearby. I can also walk along the NamVan Lake sidewalk after dinner. Bell service is excellent as the captain helped to bring my luggage all the way from the hotel to the car and ensure a perfect loading. Breakfast was good with a variety of western and Chinese options. I particularly liked the snack, soft drinks and beer in the room prepared for hotel guest. Express checkout made my life much easier. This was my second visit and the good service standard is well kept after 10 years.
My husband and I had a wonderful stay at the Morpheus. The hotel is visually stunning, both inside and outside. The staff were very friendly and helpful - they made our stay feel extra special because it was my husband's birthday and our (belated) wedding anniversary as well. I actually made a note about my husband's birthday on my hotel booking (via Trip.com) 2 months prior, I was thinking I'll just make the note and maybe the hotel can do something about it closer to the time, or not at all... So I was surprised that the hotel directly responded to that note within a couple of hours of my booking.
When we checked in, they presented us with a glass of warm tea for each of us. Then they gave us a key card with our names and 'Happy Anniversary' printed on it, and another key card with 'Happy Birthday (husband's name)' - which we could keep after check out. We were escorted to our room by Samuel who kindly showed us how to operate all the tech in our room and what was chargeable and complimentary in the minibar. They decorated our room with birthday balloons, a bouquet of fresh flowers, fresh fruit and a bottle of wine. There was also a handwritten card from the hotel manager (Donna Lee). Room service staff came shortly after with a complimentary birthday cake. House Keeping staff also came in the early evening for turndown service and gifted us with 2 small bottles of room fragrance.
In the evening we had a nice light snack and drinks at the hotel restaurant/bar L'Attitude. And then in the morning we ordered breakfast in our room and the kind Room service staff had set up our table for us in fine dining restaurant style within minutes.
Our only negative comment is that the gym doesn't open until 10am, which is pretty late for a hotel gym especially when the hotel check out time is 11am. But the staff were still able to let my husband in to use the gym earlier, it's just unfortunate that the sauna and steam room wasn't operating yet at that hour so he couldn't enjoy the full facilities.
We have stayed at many 5 star hotels around the world and I have probably only ever written a few online reviews. But I was compelled to leave a review for the Morpheus because it was truly impressive in many aspects and I highly recommend it. In hindsight, everything that I have mentioned should be expected from a 5 star hotel, but it's the hotel staff that pays attention to the small details and exceeds your expectations that sets them above and apart from the other hotels. We will no doubt stay there again in the future and we will be looking forward to it =)
Sasmine, senjy dan liszt, yang mengaturkan bilik untuk saya di kaunter penerimaan tetamu, menaik taraf saya kepada jenis bilik apabila tiada jenis bilik yang sesuai, dan mood saya yang tidak berpuas hati pada asalnya bertambah baik. Valet di meja daftar masuk juga hebat! Sebagai jurugambar saya menggunakan kemahiran saya sendiri untuk mengambil gambar hotel. Hotel ini mempunyai payung yang boleh dipinjam Pelayan di restoran kilang hiburan mempunyai sikap yang sangat buruk. Dia menggunakan baucar percuma yang diberikan oleh hotel untuk mendapatkan roti tanduk babi , walaupun saya berada di bilik tetamu. *****, tetapi dia terlupa bahawa statusnya juga sangat rendah.
I booked Artyzen Grand Lapa Macau for my brother and his family, and they had a pleasant stay overall.
The location is great, making it convenient to explore Macau. One helpful tip is that you can easily use the shuttle buses from the nearby Sands Hotel to travel around different areas of Macau, which makes getting around very convenient.
The staff were friendly and helpful throughout their stay, which added to the positive experience. They also enjoyed the breakfast, which had a good selection and was a nice way to start the day.
The room itself was just okay, but it was comfortable enough for their stay. One highlight was the nice view outside the room, which they really enjoyed.
Overall, itâs a solid hotel option in Macau with a good location and friendly service, and it worked well for a family stay.
BBashinianhuanyoushijieEven with Macau's generally high hotel standards and my high expectations, The Londoner Macao's Bond Suite still exceeded them. The room was brand new, and the overall quality felt top-tier. What particularly stood out was the breakfast. You can enjoy it as late as 1 PM (simply keep your room card after 11 AM check-out or provide your room number to use the benefit â I recommend arriving about 30 minutes early to avoid queues and ensure you get a table). It's served Ă la carte at the Food Garden, with plenty of delicious options, and the portions are huge. Our two breakfasts were easily enough for a substantial lunch for two adults and one child. The swimming pool service was also excellent; they proactively offered snacks and water, and provided a life jacket for the little one.
HHuayouI spent a few days in Macau during Chinese New Year and chose The Parisian Macao. The experience far exceeded my expectations â it's definitely my top choice for a relaxing getaway and picture-perfect moments.
đ **Location & Transportation**: Located in the heart of the Cotai Strip, it's connected to The Venetian and The Londoner by indoor walkways. You can explore all three resorts without needing an umbrella, even on a rainy day. There's a free shuttle bus directly to the border gates and airport, making travel super convenient.
đš **Lobby & Rooms**: The 35-meter high French-style dome mural and crystal chandeliers give you an immediate sense of being transported to Paris the moment you walk in. Every snapshot is a hit on social media! The rooms are clean and comfortable, with skin-friendly bedding and exquisite bathroom amenities. Soundproofing and cleanliness are excellent. The front desk is responsive, and you can store your luggage for free.
đœïž **Dining**: The hotel offers a variety of dining options with different cuisines, price points, and atmospheres to suit every guest's preference. During our stay, we dined most frequently at the 'Colourful Flavor' restaurant on the first floor. They have freshly made Cantonese dim sum and Western cold dishes. The prices are moderate, and the portions are generous and delicious.
đž **Must-Visit Spots**: Don't miss the free observation deck on the 7th floor of the Eiffel Tower for sunset and city views; capture the Eiffel Tower's reflection by the pool; and take an upward shot of the lobby dome for maximum ambiance.
**Friendly Tip**: The shuttle bus can have queues during peak hours, so allow plenty of time.
Overall, it's perfect for couples and family trips, offering romance, shopping, dining, and convenient transportation all in one place. Highly recommended!
AAnonymous UserVery perfect stay here. The room is spacious and provide free drinks and completed amenities.
The staff is super courtesy.
Our room was cleaned twice a day even without request. They refill the coffee and water and other amenities , exchange new slipper for us everyday.
Surprisingly the staff help to tie up my messy cable.
They provide lavender pillow spray with comfy sleep at night.
No any fault i can find here.
GGuest UserI booked two rooms and left a note requesting them to be next to each other. The front desk staff actually gave us adjoining rooms on the 37th floor, which was great. I think the main draw of this hotel is the 'novelty factor,' and it definitely delivered.
Everything in the minibar was complimentary except for the hard liquor, which was a nice touch. We ended up leaving a lot of it untouched...
The toiletries in the bathroom were sufficient and easy to use. The bathtub, though seemingly irregularly shaped, was actually quite spacious. Soundproofing was also good; it was very quiet at night.
The only minor issue was regarding breakfast. When booking, I couldn't clearly tell if it was custom delivered to the room or a buffet, as it wasn't clearly marked on Trip.com. This led to a lot of discussion at the front desk. The in-room breakfast quality was good, and you could select items and delivery times on an iPad, but it naturally couldn't compare to the variety of a buffet. The buffet required an additional payment of around 368 per person, so it depends on individual preference.
Everything else was great. The price from Trip.com was basically the lowest available. It's definitely worth experiencing.
YYee11Had a fantastic stay at YOHO Hollywood Roosevelt Hotel, Macao. The hotel feels modern, classy, and well-maintained, with a stylish design that gives a premium vibe the moment you step in. One of my favourite parts was the beautiful sea-facing view towards Hengqin, which made the stay extra relaxing.
My room was very spacious and comfortable, and I loved having a private balcony to enjoy the view. The highlight for me was definitely the huge bathtub â perfect for unwinding after a full day out. The amenities were also great, with stable Wi-Fi, mini-bar, and in-room entertainment, making it a very complete and luxurious stay overall.
If youâre booking the Suite King, do note that these rooms are usually limited in units and are often located near the last few rooms on each floor, likely because of the bigger room size and layout. So itâs best to book early if you want to secure this room type.
I also enjoyed the facilities, especially the outdoor pool and fitness centre. The hotel is also family-friendly with a kidsâ pool and play area, which makes it a great choice if youâre travelling with children. If youâre looking for extra relaxation, the spa treatments are a nice touch too.
The hotel provides a shuttle bus service, which makes travelling to nearby attractions more convenient. However, one small downside is that if youâre coming by public transport, you may need to walk a bit from the nearest LRT station to reach the hotel.
GGuest UserAn absolutely five-star experience! The W Macau is stylish and trendy, with incredibly attentive service!
I was really impressed with my stay at the W Macau - Studio City. The hotel's location is fantastic, right inside Studio City. Downstairs, you'll find a mall, a Donki supermarket, and all sorts of dining options. The light rail station is just a short walk away, making transportation and shopping super convenient.
The room design is incredibly stylish and modern, very bright and chic. The floor-to-ceiling window, facing the Parisian Macao's Eiffel Tower, offers an absolutely unbeatable night view. The room was spotlessly clean, and the toiletries had a really premium scent.
GGuest UserThe walls are thin. You can hear the snore of the guests behind the walls and in the corridor. On the third day of my stay, a family with kids checked in to the connecting next door. The kids kept turning and turning and turning the connecting door knob violently for a few minutes and the parents didnât stop them.
Terrible service of the waitress at the restaurant. Poor communication skill and offensive manner. When I asked for the bill and placed my credit card on my dining table â and I didnât say anything else â her first response was âNo discount!â I didnât ask for any discount. She asked me âAre you our hotel guest?â I showed her my check out luggage storage tag and said âI am. But I just checked out.â She responded grumpily, âNo discount gah! You donât have the room card!â
I wouldnât book with this resort anymore. I wouldnât recommend this resort to people who are looking for a quiet stay.
GGuest UserThe breakfast was pretty mediocre, kind of like what you'd expect from a 3-star hotel or a budget chain in mainland China. My neighbors were a bit noisy, even though it was brief, it was still pretty awkward; my kid was blushing. Everything else was fine. The food at the ice cream parlor downstairs was delicious. The curry was light and suited my taste, and the crispy bone noodles were really good and worth recommending. The service was also very attentive.
AAnonymous UserUpon check-in, the front desk said I was upgraded, but I'm not sure how much of a difference it made. The good thing is the room was spacious and looked grand at first glance, but upon closer inspection, it felt rather empty. The facilities felt outdated, with basic toiletries provided. The bathroom was also very large, but the toilet seat wasn't even a smart bidet, and the floor tiles were old and stained. When I ran out of bottled water at night, I called the front desk, but no one answered. Besides the guy checking room cards at the entrance by the downstairs elevator, I didn't see any other staff members. There was a complete lack of service. It was my birthday on the day of check-in, and the hotel didn't acknowledge it or even offer a greeting. The 'Emperor's Dim Sum' restaurant downstairs was expensive and unappetizing. Also, when in Macau, you'd expect to visit the casino, right? My partner spent over an hour trying to figure out how a beginner could get chips to play, and there was no clear process or information desk for new guests. I chose The Venetian because it's supposed to have everything â dining, accommodation, entertainment, and shopping â even if the room rates are higher than elsewhere. However, overall, my experience at The Venetian this time was disappointing, and I won't be staying at this expensive hotel again. I suggest they seriously learn from Japan's service philosophy to improve their service quality and figure out how to give guests a true 'home away from home' experience.
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