Hotel Dengan spa di Antioquia, Colombia

Excellent choice, fresh & trendy. Amazing view both from our room, roof top breakfast/bar area (mornings & evenings) also great view from hot tub & spa floor. - Complimentary water - Welcome non alcoholic drinks - Complimentary 15mins massage for 1 person at the spa (we added it to a 45min massage which was great too) - 8 mins walk to Santafe shopping mall (which has a grocery store underground) - Fully loaded fridge & bar for paid items - Buffet breakfast with variety of fresh fruits & hot soup & tons of options - Attentive staff at breakfast & bar in the evenings Special shout out to Tatiana & Andres & also a chef / staff from the kitchen who asked us if there's anything else we need when I was just looking around.

The Hotel was a positive experience for me and my family. I lived the suite offered for 3 people. Separated areas and 2 bathrooms to accommodate better, if you come with more than one child. Good for enjoy, but not so much if you want to eat there… Chefs looks like only apprentices working there, and not everything is on the menu. The staff was 50/50 nice, the two small incidents that we had, One was mostly with a young male receptionist that works during the day until the evening time, one time I forgot my keycard and I went nicely to him to ask for another one, and well, he gave me the keycard without not even looking me to my face, or saying something to me, but instead he kept talking with his co-worker, he didn’t even gave me some eye contact! Just extended the card and give it to me…which for me was a gesture of bad attitude without me knowing why he was having a contemptuous treatment against a female guest of the hotel! Lol it was a little irrespective in my opinion. The funny second incident was that we called early like afternoon time at the reception for 2 toothbrushes… well, at midnight when we were sleeping, someone knocked on the door bringing the toothbrushes that we had to get by our own, cuz it took hours for the hotel service to deliver them at the door at time!! So We decided to buy them in the nearest pharmacy from the hotel. But it was just testing the service to see How long would they take to get the damn toothbrushes at time?? Lol Lol Anyway… But don’t worry, I would come back and enjoy the hotel still… I think, That the admin should train better their staff to provide more highly customer service for all guests 👍🏼 My son was very happy enjoying the pool and the jacuzzi. Fine, Anything for my boy :)

The hotel looks fresh and modern, almost like it was recently build. The gym is pretty small but good enough if you just need a quick workout, and the pool is nice for this type of hotel — although it can get very busy at times, so don’t expect a quiet swim. Breakfast was the biggest disappointment for me. It’s quite minimal, more like a 3-star standard, but of course that depends on what you’re used to — just don’t expect too much. Other than that, there isn’t much more to mention. Overall, it’s okay, but there are definitely better hotels in Medellín for a similar price

Very kind staff - people who have been professional in their jobs

Firstly , the staff are great. Really friendly and helpful with anything you may need. I arrived really early and they were able to accommodate an early check-in for me. The facilities are great, calm shared space downstairs, well equipped gym and free laundry. The room was very clean and the bed was super comfortable.

【良い点】 このホテルにはジム、サウナ、屋外プールがあります。いずれも宿泊者が自由に利用可能で、利用時には清掃が行き届いており、設備は動作していました。   チェックイン時や質問をした際に、フロントスタッフは英語で丁寧に対応してくれました。 【悪い点】 客室には歯ブラシ、ヘアブラシ、カミソリなどのアメニティが備え付けられていませんでした。用意されていたのは石鹸、シャンプー、シャワージェルのみでした。   部屋のWi-Fiは接続が不安定になることがあり、動画の視聴が途切れる場面がありました。フロント付近では問題なく利用できました。

很好的，下次還住，

Excelente experiencia durante la estancia. Las instalaciones son de muy buen nivel y la atención por parte del personal fue genial. Destaco especialmente la limpieza, el ambiente silencioso y la excelente calidad de todos los servicios ofrecidos. Muy recomendable.