Hotel Dengan spa di Canary Islands, Spain

We have wanted to stay at AxelBeach for a while. People told us it's just an expensive old hotel, but because of the name it stays busy. Well, unfortunately that is the case. The rooms look like they haven't been updated for 50 years. The TV is old and the wires behind it were frayed so badly it didn't have a signal. And the mattresses are so thin and uncomfortable I woke up yesterday with pain shooting down my lower back and legs. There's no excuse for cheap pillows and mattresses if you're going to charge this much. And we had a suite! It's like they're happy taking the *** $ but not meeting our expectations with that money. Other places to stay are much nicer. But on a positive note, the staff are absolutely incredible. They were always so friendly and helpful. I just wish that we had a better experience with the rooms.

Прекрасный отель в чудесном месте! Нам очень понравилось пребывание тут. Сервис на уровне, все комфортно, удобно, чисто, завтраки вкусные. Территория приятная. Вид с балкона потрясающий! Если любите засыпать под шум океана, то это место для вас!

La estadía fue excelente en cuanto a limpieza, servicios, sus instalaciones, en especial el trato con el cliente ya que no solo hacía nosotras, sino también hacia los demás huéspedes y es de mencionar la del restaurante fue muy cordial, ameno y respetuosos con todos lo que allí nos atendieron en especial al Sr Miguel. La ubicación está muy bien ya que nos encantó el Parque Garcia Sanabria que lo tienen al frente un verdadero oasis en el corazón de Santa Cruz de Tenerife como lo reseñan. Al volver será mi siguiente opción de hospedaje y para quienes le interesen es una recomendación.

Bellissima location moderna e ricca di confort. Purtroppo in camera hai una bellissima macchina caffè nespresso ma con solo 4 capsule .. non ne hai altre a disposizione quindi sappile sfruttare al meglio durante il tuo soggiorno ! Colazione super ! Piscine da sogno! La zona vip molto silenziosa ma con le stesse caratteristiche della zona comune. La zona esterna è cosparsa di letti balinesi molto belli e comodi ma purtroppo sono a pagamento ! Complessivamente soggiorno da sogno assicurato !

Villa del Conde is a gem and amazing hotel, with huge rooms and plenty to do. Great location near multiple popular beaches and its hidden treasure is the Spa. Highly recommend it for solo travelers like me, or couples looking to be pampered.

The breakfast was really good and well organized. There are lots of activities you can do in the hotel (pool, sauna, spa, gym, table tennis, billiard and other games) and the golf area around looks great from above (I don't play golf though). The beach and other sights (e.g. Siam park) are close by and easy accessable by car or taxi The room was huge but needs some renovation (e.g. there was a broken flagstone in my bath room and a rupture on the couch)

El hotel está genial, pasé unos días en Tenerife con mi pareja y estuvo genial. El desayuno tiene una grandisima variedad y tiene gusto para todos, está genial! También la limpieza de la habitaciones es diaria y la dejan impoluta sin tocar o mover tus pertenencias de sitio. Las piscinas están genial, estan en la azotea del hotel y está genial. La atención y el servicio ha sido de diez. Además si no alquilas coche tienes al lado la estación de guaguas y eso está genial. La verdad que a nosotros nos ha encantado y cuando volvamos eligeremos el mismo hotel.

Perkhidmatan fenomena Bersih dan baik Kemudahan telaga Lokasi yang baik

Nous avons passé un merveilleux séjour avec ma femme dans cet hôtel. Les lieux sont magnifiques, propres et agréables. Le personnel est très accueillant, poli et aimable. Les restaurants dans lesquels nous avons mangé sont très bons (Los Menceyes et Los Laureles). Le petit déjeuner est tout simplement fabuleux. Le choix est gigantesque et de qualité. Nous avons également eu l'occasion de faire le circuit hydrowellness. Celui-ci était très relaxant et apaisant. La salle de sport est également bien fournie, ce qui est très appréciable ! Pour finir, nous avons été très agréablement surpris par une belle surprise : une bouteille de champagne et des macarons offerts par l'équipe de l'hôtel pour nous féliciter suite à notre mariage. Nous recommandons cet établissement ! Merci encore 🙏🏻

Santa Catalina Hotel is undeniably a historic architectural landmark, but as a hotel experience it fell well below expectations. On arrival, the service felt cold and somewhat pretentious rather than welcoming, with concierge staff coming across as detached and pompous rather than genuinely hospitable. A key reason for choosing the hotel was the prominently advertised rooftop pool and views, only to discover after check-in that access is restricted to suite guests. The spa is similarly limited unless you pay €15 per person for 90 minutes, which feels disproportionate given the modest facilities. These restrictions are not clearly communicated at booking and leave a sense of being misled. Several of the lounge and communal areas were also frequently reserved for corporate events and seminars, which further diminished the sense of a relaxed hotel environment. As a guest, it often felt as though you were secondary to business groups and functions moving through the space, even in more personal hotel moments such as walking through common areas in a robe. In-room entertainment is very dated, with a non–smart TV offering only basic local and satellite channels. Room service carries a €5 delivery surcharge, while on-site dining is largely limited to high-end fine dining with little casual alternative. It is also worth noting that Las Palmas sits under a noticeably less favourable microclimate than the south and west of Gran Canaria. During our stay, conditions were consistently cloudy, windy, and cool, which further limited the enjoyment of the hotel’s already restricted amenities. For those seeking reliable sun and beach weather, the southern or western parts of the island are a better choice. Overall, despite its striking heritage setting, the combination of underwhelming service, restricted access to advertised facilities, dated in-room amenities, corporate use of guest spaces, and disappointing weather made for a stay that did not feel justified by the price and is not somewhere we would return to. The atmosphere and clientele also skew noticeably toward an older demographic.