Hotel Dengan spa di Denbighshire, United Kingdom

The location is great, right in front of the sea with a very good view and very quiet. There are a few nice eateries in town, which is about a 15-minute walk from the hotel, and driving there is pretty easy too. Cleanliness-wise, the room is okay, but overall you can't expect too much. The toilet tends to have stuff coming back up after a while from the hole, so I’d suggest flushing before you even open it. There are some small black stains—very small—on the bedsheet. Service: breakfast is nice, cold drinks are self-serve, and staff will serve hot drinks and take orders. The staff are really nice. The cleaning service sign said if we put the towel on the floor it would get replaced, but when we came back, the hand towel we left on the floor was still there, exactly as we left it. Facility-wise, the spa is just a joke—cold water, cold shower only, and the window faces the roadside so everyone passing by can see in. If you're expecting a nice spa break, don’t come here. Also, the heating in the room was extremely warm even with the radiator off, and on such a windy and cold day we had to keep the window open, otherwise we couldn’t sleep at all. Given the price we cannot complain too much, it is what you probably would expect from a Holiday Inn Express, both facility and price wise. However, if it is labelled as four star, to be honest we would expect more.

The castle is over 800 years old, very nice, with more than a dozen peacocks inside, often spread their tails 🦚, not afraid of people at all. The meal is also good!

Stayed here for one night for a wedding. Beautiful location but hard to get to if you don’t drive (taxis available but fairly expensive). Staff were very friendly and polite. I had an issue with my room and they came straight away to take a look. I had to change rooms in the end and they were very helpful and gave me a free Prosecco for the trouble (though it was no trouble at all!). Breakfast was good and the bed was comfy. Wish I had more time to spend in the area as it was so beautiful!