Hotel Dengan spa di Yangon Region, Myanmar

We stayed at this hotel for more than 10 days. When I extended my stay for one more night, I was told that I needed to change rooms and that the staff would call me with the details. I waited all day, but no one contacted me. In the evening, my key card suddenly stopped working, and I couldn’t get into my room. It was only after 8:30 p.m. that I was finally told I had to change rooms. The room change itself was not the problem. The lack of communication and poor handling of the situation caused a lot of unnecessary inconvenience. This experience also left me wondering whether guests who book through a third-party platform are treated differently. I hope that was not the case, but after staying for more than 10 days, I expected much better service.

LOCATION Excellent location. In the immediate vicinity of the central train station. A 15-minute walk from Sule, with all its bus lines. A good starting point for exploring the city on foot. Shopping centers are in the immediate vicinity. A 30-minute taxi ride from the airport. SERVICE Excellent welcome and service. Excellent attention at every moment, whether from the housekeeping staff, restaurant staff, concierge, or the gym/spa/pool staff. PS: Please note the $200 USD security deposit required for some reservations. This should be anticipated, although it is payable by credit card (check if this option is worth according to your bank's terms and conditions applied for transaction in Myanmar). ENVIRONMENT Quiet and safe neighborhood. Elegant and comfortable hotel. Harmonious and high-quality layout. Impeccable maintenance. ROOM Superior King Bed Room: Perfect for one person, with a desk area and a small sitting area. Bright. Well laid out. Comfortable. Very good quality bedding. Clean, high-quality linens. Spacious and clean bathroom. Hot water with good pressure. Very good Wi-Fi. Conveniently placed electrical outlets. Excellent lighting. Luggage storage available (for one bag). Pleasant city view. Central air conditioning system. It worked perfectly, but I didn't find the adjustments very user-friendly. BREAKFAST Large dining room. Well-spaced buffet area, open from 6:00 a.m. to 10:00 a.m. Elegant dining room. I preferred the back of the room for its quietness, privacy, and comfort. Attentive and courteous staff. A well-stocked and varied buffet. Yet, there was a noticeable difference in quality between the buffet, the kitchen staff, and the buffet presentation between weekdays and weekends. Some of the glass-fronted areas in the dining room were not clean at all: cobwebs, long-standing dust, and general grime. This needs improvement, as it's not what you'd expect from a hotel of this caliber. The buffet occupied most of my mornings; however, I'm not sure I would have wanted to pay an additional $20 USD for it if it wasn't already included in the reservation. FACILITIES *The hotel has all the facilities one would expect for a hotel of this standard. In conclusion, I benefited from a very good price offer through Trip.com, which accurately reflected the hotel's value for money. I was truly delighted with my stay and will keep the PARKROYAL on my list of favorites for a future trip.

During check-in, there seemed to be a problem with the key card, which caused the check-in process to take a long time. After checking in, everything seemed normal, but eventually the key card didn't work. I don't understand why the staff didn't inform guests about the system malfunction. I couldn't access my room and had to go back to inform the staff, which meant they had to escort me to my room. The staff should have informed me from the beginning.

The hotel is decent. The staff tried their best to help with everything, but it felt like I was the first person to ever ask about where to buy a SIM card, find a supermarket, or an exchange office. All my questions seemed new and strange to them. When I checked in, I saw a bug in the room, thought it was a cockroach, so I called the reception. They sent a whole 'consultation' of five people to deal with it... Turns out it was just a seasonal beetle! The breakfasts were so-so, but edible.

Melia Yangon – A fantastic hotel! Clean, comfortable, and the bed is so incredibly cozy that you’ll never want to get up. The service is outstanding, and the location is excellent. It’s connected to a shopping mall, and just across the road is a beautiful lake that’s perfect for a relaxing morning walk. Absolutely wonderful—I give it a perfect 10/10!

Chatruim Lake View Hotel was a superb experience - I stayed here twice for about 8 days in total. The process from Check in to check out was second to none. We loved the hotel grounds, big rooms with a lake view, the breakfast was great too with a good selection of food.  The service from the bellboy to reception I can't really complain as they responded to all our requests. We checked out early for a flight to Mandalay and they provided us with a packed lunch. The pool facilities were great - alhough I think the water needs a bit of chlorine for cleaning as it was a bit musky - The hotel was nice and quiet with not too many guest, but service was still there. I'd like to mention the receptionist who is always smiling and so kind and welcoming and listening to our travel stories and requests - La Min and Mr Simon were so helpful, but I can't remember the other names. One thing to note- if you don't have a car, then it's not that central to the center of the city, however, you can easily take a Grab to Shwedagon Pagoda or the center, you can also walk to Kandagwyi Lake Graden and enjoy the sunset - which is only a 15 min walk and there is a mall there, too with a great supermarket. If you need to change money - the hotel recommended 126 Grocery Store - great rates no passport needed just new crisp USD notes. It's near Myanmar Plaza. I will definitely stay there again. We stayed in the Lake View but if you prefer the morning sun on your balcony then you can take the Pagoda view.  There is a presendential suite if you have the cash which I was told has a good overall top floor view. I hope you enjoy your stay. This was definitely much better than the Chatruim in Bangkok

If you have asthma, heart conditions, or allergies, do not stay here. I am an open-heart surgery survivor and PDA patient. Despite requesting a non-smoking room on Trip.com, Lotte Hotel Yangon forced us onto a smoking floor. They explicitly told us that because we didn't book directly, they would not accommodate us unless we paid a $20 USD per day extra charges to get a non smoking room. Exploiting a guest's medical need for clean air to extract extra money is abusive. And hotel breakfast is done at 9:30 am

I ordered lunch, but the food took far too long to arrive. To make matters worse, customers who arrived after us were served before we were. They were even seated right in front of us, which made the situation even more frustrating. Because of this experience, I don't think I will come here for lunch again. Other than that, the service was excellent.

I heard this hotel is a must-stay for Chinese travelers. It's conveniently located close to the airport, and everything inside has Chinese signs. The front desk staff also speak Chinese, which made me feel very at ease. My only complaint is the inconsistent pricing; it seems booking later is sometimes cheaper than booking early.

The room size is average, and the housekeeping service is decent. The location is quite convenient, very close to popular attractions, and within walking distance. The service is good, but they only speak the local language and English, so communication in Chinese is not possible.