Hotel Dengan spa di Warwickshire, United Kingdom

The staff were so friendly and welcoming, we arrived and rooms were spotless, everything we needed. Did have a little musty smell but it's an older building didn't spoil they stay. We ate in the lounge bar food was lovely staff again were great. We requested a quiet room and it was didn't hear a noise peaceful stay. There's a nature walk on the grounds it was nice of an evening to take a little stroll lovely surroundings I'd stay there again

號稱28平方的房間，但給我一間最多16平方的房間，被套沒有套平整，一塊毛巾皺皺巴巴的搭在浴缸邊，提供的東西也很劣質。整個建築除了外殼，裏面看不到多少歷史痕跡。沒有大堂，進門狹窄空間放一個桌子辦入住手續。然後就直接上樓梯。性價比太低。

Nice location, beds and pillows not the best and the shower is not very powerful

Booked as a weekend away to come visit family and take in Stratford. Beautiful hotel with excellent facilities aslo very dog friendly which is a huge bonus for us. Gorgeous gardens surrounding the hotel, and on the doorstep there's the hills to exercise the dogs right before breakfast 🥞 Room was clean and comfortable, lovely bathroom. Staff extremely friendly and the food was excellent, can't fault the place and would highly recommend.

Gorgeous hotel with perfect staff. Busy restaurant and bar. The pool changing rooms need an upgrade but otherwise would stay again.

Couple with dog. For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did. On checking out the receptionist had no idea about our complaint, and therefore couldn't help us. We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did! I have a video of the water pressure. On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!

The hotel is ideally situated for a short trip to Stratford upon Avon. Just a short walk into the centre. The rooms are comfortable and the bed was large. Car parking is easy and plentiful. Not too expensive. On the downside (slightly) there is no lift. But only 2 floors. The staff that we dealt with were friendly and helpful. No issues required resolving. We didn’t use the leisure facilities.