Hotel Dengan Spa di Warwickshire, United Kingdom

The room is on the top floor, a typical British attic renovation, with a very limited view, but other than that it's OK, especially the service in the restaurant is great. In the morning, because I was in a hurry, the lady in the restaurant helped me prepare some food temporarily, which was great, thank you

Nice hotel. Big room. Nice spa, only footbath broken. The building is old and needs a renovation. If something Is broken it's not replaced. The food isn't great. The plate are cold but the food is lukewarm. Starters were nice but pita bread wasn't toasted. Salmon very small, not even fillet and not crunchy. Risotto tasted watery. Desert way too sweet. Breakfast lukewarm too. Ok for the price overall. View from restaurant is amazing though.

The setting is super for visiting the sights and the hotel is a beautiful historic building. The modern spa was nice to use but we found the room quite basic and could do with a freshen up and very disappointed that there where no hot drink making facilities in the room. We had the breakfast included in our room cost and we were very disappointed in that - everything was swimming in grease and the black pudding and potato rosti were very over cooked so we could not finish our meal. The car park is £7 per nights stay but were were not made aware of this beforehand. We would probably stay again but would upgrade to a room in the old part of the building and won't have the cooked breakfast.

Couple with dog. For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did. On checking out the receptionist had no idea about our complaint, and therefore couldn't help us. We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did! I have a video of the water pressure. On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!

We booked in and my son and daughter were upgraded as they had just finished their exams. We had the dog and our room was good in the way the door opened into large green area and you could sit outside. It was busy in the eve as there was a prom on and another function and the service was slow in the restaurant. I spoke to the supervisor at reception and explained the issues we had and she could not be more helpful - we were offered drinks and lunch as a sorry which was a great gesture. We would definitely return.

The location of the hotel is very good at a golf course in the suburbs, very close to the highway but you have to drive. The only complaint is that the breakfast is really bad and everything else is pretty good

This hotel is the most cost-effective hotel in my trip to England, very value! The room is large, the bed and pillows are very comfortable, the facilities are complete, the parking is free, and the breakfast is superb! In fact, it should be an old manor transformation, the garden is super large, reminding me of Downton Manor. The little brother at the front desk is super humorous and has a rich expression.