Hotel Dengan spa di Riau Islands, Indonesia

I stayed here for my birthday, and the hotel not only upgraded my room for free but also prepared a little surprise. The room was super spacious, the air conditioning was cool, and the pool water was clean and beautiful. In the evening, we chose one of the Japanese restaurants; the food was pretty good, just a bit on the pricey side. Overall, I was very satisfied!

Room was relatively clean except ants on the table. However the toilet was a little dirty. The sink kept getting clogged. Ac was great and cold. The lift is very slow.

The free shuttle from the ferry to the resort was super smooth. We got a great fruit juice and a warm welcome from the front desk. Lots of free activities there too. I was really looking forward to the dance and aqua dance, but after waiting in the lobby, we found out there wouldn't be a class that day. It would've been nice if they'd put up a notice so we didn't wait for nothing. Then we did other stuff like rock painting, animal education, and tie-dye tote bags, which was awesome. I even chatted with Mizhelle as she passed our dried tie dye the next morning while she did my henna – such a happy person! The room was pretty clean and roomy. The AC worked great, and they even gave us a cute, big woven bag to use. I brought earplugs because reviews said you could hear people outside. But all we heard were buggies, crickets, and frogs, so it was all good. Our stay included daily breakfast, and the hospitality was amazing. They greeted us by name, which made us feel special. The staff even remembered our names when we just walked by them – effort 10/10! We did the BBQ, which was an 8/10. It was a cozy dinner setup. Unfortunately, there were tons of mosquitoes feasting on us while we BBQ'd and ate, even with repellent on. The staff forgot the oil spreader, so we couldn't cook for a bit. But the night was still a great experience for us both. Definitely a memorable vacation. I just wish the lagoon stayed open longer than 6 pm.

At Nirwana Garden Resort, staff are friendly and genuinely nice. The beach is clean and clear waters that you can see fishes swimming around you… and watch sunset in the sea waters. Its windy and cool in the morning and evening. Food offered at good, esp the lamb shank stew. Also have nice spa - go for the Javanese massage! There are also 3 iguanas kept at the resort. We also went bowling and archery. At night we also went out for fireflies watching and kelong restaurant dinner.

Excellent hotel! Great value for money, I would definitely stay here again next time! The bed was huge, the hotel is very new and close to the city center.

It was a pleasant and perfect stay for both my husband and I for a short getaway trip after our wedding!  The staff there were really friendly polite and thoughtful too!  After picking us up from the ferry terminal, Nabil, asked us if we needed anything to buy and he drove us to get what we needed before heading to the resort!  Upon reaching the resort, we were greeted warmly by the staff and checked in. The restaurant within the resort serves delicious food and a wide variety of dishes to choose from!  Recommend RICA RICA restaurant that serves authentic indonesian food and is affordable !!  The room itself is very clean and comfortable to stay in! We also went to the public pool for a swim and it was just so nice with the sea breeze 👍🏻  Wanted to try out island hopping but the weather conditions weren’t good so had to give it a miss. Instead we went to the spa area for a massage, it was ookayy  They also provide bicycles 🚲 at your room and you can cycle around the resort which was really nice!!  I would come back again someday!! Not a place to missed when staying in Bintan resort to relax ! Good job to all the service staff !!

WOW!!! Stayed as a solo traveller for 3 nights in a superior room and it was amazing!!! Room was fine, amenities were okay, view was great and it was sooo peaceful. The beach was quiet and the staff were super friendly and helpful. Grab/Gojek were also easily accessible, although a little far and abit dark to drive in when it’s at night, trust your driver and the security there. Definitely recommended to the solo girlies who just need some alone time, this is the place! beach vibes all the way☀️❤️⛱️

An Unforgettable Stay at The Sanchaya Bintan – A True Paradise! Our recent vacation at The Sanchaya, Bintan was nothing short of fantastic and excellent. From the moment we arrived, we were warmly welcomed and immediately felt the touch of luxury and care that defines this exquisite resort. A special mention must go to the superb team led by Greg Williams, whose attention to detail and commitment to excellence were evident throughout our stay. Under his leadership, everything ran seamlessly, and every guest was treated with exceptional hospitality. We would like to extend our heartfelt thanks to Yani from Guest Relations, who ensured our every need was anticipated and met with grace and professionalism. Her warm demeanor and thoughtful gestures truly made us feel at home. A huge appreciation as well to Joanne from the F&B team, whose impeccable service and cheerful personality enhanced every dining experience. She made each meal a pleasure, going above and beyond to ensure everything was perfect. And of course, our sincere thanks to Chef Budi, whose culinary creations were absolutely divine. Each dish was a masterpiece – a perfect blend of flavors, presentation, and freshness. He made dining at The Sanchaya not just a meal, but a memorable experience. This trip has created remarkable memories that we will cherish for a long time. The Sanchaya is not just a beautiful destination – it’s the people who make it truly special...

The room was spacious, breakfast was delicious, and the pool water was clean. It's very close to the sea, and the service was excellent. They offer childcare, and there's a free shuttle service from the pier to the hotel, as well as a free shuttle for shopping. When checking in, they ask for your departure ferry details, and upon check-out, they arrange your ferry tickets and provide transportation to the pier. There was an incident where guests upstairs mistakenly tried to enter my friend's room in the middle of the night and asked housekeeping to open it. The hotel immediately called the police and checked the surveillance footage after being informed.

My whole family and I had an awesome time in this resort. The rooms were very spacious and very clean. Especially the staff was very friendly and welcoming. We had breakfast included and it was by far one of the best ones we’ve had so far. There was a variety of different types of food and the coffee was amazing. What we LOOOOVED about this resort was next to the beautiful rooms and property was the beach. Can absolutely recommend, especially for families. Close to the resort is the Lagoi Plaza where other restaurants can be found.