Hotel Dengan spa di Iwate Prefecture, Japan

We had a pleasant stay in general. However, room ceaning service needs to be improved. Our group of people have a few bad experiences. 1) after returning to room after the day, there was a used mask left in the bathroom. There’s also a day without providing onsen towels and we had to bring over the mid size ones 2) the door of my friend’s room remained open after the cleaning service (a 3M sticker with なすし2 sticked on wall). Glad there’s no missing items 3) another room, there was blood and urine stint left on the toilet cover! I hope the hotel can take it seriously as it indeed ruins the brand of IHG and bad customer experience.

In the natural environment surrounded by mountains and forests, the clear stream behind the inn flows gurgling, healing the body and mind. It is fun to enjoy each of the four hot springs that flow directly from the source, but we especially recommend the deepest hot spring in Japan. This is a self-propelled natural rock bath ”Shirasaru no Yu”. This is a very rare hot spring. Due to its depth, you can stand up to enter, but it is evenly distributed throughout your body. It is said that applying hot water pressure can effectively promote blood circulation. The hall also has a nostalgic atmosphere, as if traveling to the past. The hospitality of the staff is also very attentive. If you have the opportunity to stay in Hanamaki, it is a hotel worth staying in.

The B&B is very close to Appi Plateau and provides ski pick-up and drop-off services. At the same time, other employees are also asked to take care of the pick-up and drop-off, so there is no problem for the B&B to go to the ski resort for easy skiing. The more problematic thing is how to get to the B&B. If you need to take a bus to get your ski equipment, it is quite a distance from the bus station to the B&B. It would be difficult to push your luggage for 20 minutes in the snow. If you ask the B&B owner to pick you up at the JR station, you will need to call to communicate, and there are pick-up time restrictions. The website does not explain this clearly. In addition, the communication between trip.com and the B&B is not very smooth. You have to confirm your accommodation by phone in person. The owner is also a chef, so he doesn't reply to emails very often. Trip.com AI online customer service cannot help. I think it would be ideal to drive here by yourself. I had a good breakfast and was ready to go skiing. But dinner is very simple and may be a bit full for some people. The B&B provides discounted ski tickets and ski equipment. Overall, I would be willing to stay at this B&B again if the problem of getting to the B&B can be solved.

The hotel is located in a rather remote area, and the parking lot was full when we arrived, so we had to use the paid parking lot. The rooms are spacious and can accommodate luggage. The public bath is open until 2 a.m., which is convenient.

The hotel nestled in the middle of Iwate and Akita Japan with an amazing sceneries of mountain. The accomodati on is super comfortable with an amazing view of trees and mountains covered in snow. The other highlight of this place is the culinary experience this place got to offer the course dinner and breakfast that uses locally sourced ingredients from both Akita and Iwate prefecture and the presentation of the cuisine that brings out the quality and the stories of the place. Overall an extraordinary experience and worth a trip of its own.

We chose to stay at this hotel because we were going to Appi Plateau for skiing. It only takes about half an hour to drive there, which is very convenient. The hotel is much larger than expected, the staff is very friendly, the most surprising thing is the hot spring, the open-air bath is super comfortable, a lot of skin care products are provided. Free coffee and soda are provided in the lobby, which is very generous. There are also two free bottles of water in the room refrigerator every day. The room rate includes one night and two meals. Breakfast is a buffet and dinner is a Japanese kaiseki cuisine, which is very delicious.

Hotel by the sea has a nice view and clean and comfortable rooms with a bit of space for suitcases. The breakfast has a good range of food and was tasty. It was a little way from restaurants if you didn’t book in there for dinner, but overall a good experience.

For this price, there's absolutely nothing to complain about! 👍🏼👍🏼 The room was spotless and the view was incredible, looking right out at Mount Iwate 🥰. The food was also fantastic and very filling 🤣🤣. Overall, it was really great value for money! 🥳

Really love the hotel. Its right in front of the train station. Check in was very smooth. The staff helped with the process. Then you are provided with a night gown to use. The room was quite spacious for Japan and it was comfortable. And the breakfast was nice too. It was a small spread but has variety and were all good. We have no complaints about this hotel and wish to stay at other Comfort Inns as well if all are as good as this hotel.

The most comfortable and best hotel I stayed in during my trip to Northeast Japan. Both the hardware facilities and the service staff were excellent. I especially praised a Chinese brother wearing glasses who was very kind and attentive. He could communicate in both Chinese and English. I hope I can come to Appi Plateau to see the snow again in winter if I have the chance~