Hotel Dengan Spa di Iwate Prefecture, Japan

The hotel is almost perfect except that there is no bathtub in the room. The service struck me most is the courtesy of the staff. Everyone was so helpful and well-mannered.

今回は急遽宿泊予定だったので、素泊まりでしたが設備の説明が丁寧でわかりやすかったです。 泊まる前に分からないことを問い合わせした時の電話対応も簡潔でとても良かったです。 温泉が部屋と大浴場の泉質が違いどちらも良**れぞれ楽しめました。 ランドリーコーナーもあり、子どもの着替えを洗うことができて助かりました。マッサージ機もとても良かっです運転の疲れが吹っ飛んでいくくらいよかった。 部屋は清潔で冷蔵庫やゴミ箱が大きくて助かりました。冷蔵庫の中にたっぷりお水があってありがたかったです。

Hotel by the sea has a nice view and clean and comfortable rooms with a bit of space for suitcases. The breakfast has a good range of food and was tasty. It was a little way from restaurants if you didn’t book in there for dinner, but overall a good experience.

Hotel parking is 1000yen, limited space but quite a few partner parking lot nearby. Room offers lots of VOD movie

The parking next to the hotel is very limited but there is a multi level parking nearby which is pretty good . And the nearby laundromat is so awesome , with robust machines and at a reasonable charge. The breakfast is a bonus for those who need med to fuel up before you hit the road .

We had a pleasant stay in general. However, room ceaning service needs to be improved. Our group of people have a few bad experiences. 1) after returning to room after the day, there was a used mask left in the bathroom. There’s also a day without providing onsen towels and we had to bring over the mid size ones 2) the door of my friend’s room remained open after the cleaning service (a 3M sticker with なすし2 sticked on wall). Glad there’s no missing items 3) another room, there was blood and urine stint left on the toilet cover! I hope the hotel can take it seriously as it indeed ruins the brand of IHG and bad customer experience.

It’s a very nice get away hotel with 2 Onsen at separate floor, also have a pre-book private onsen for the couple ❤️. Stunning view from my suite room. Dinner food set are also excellent. Definitely will come back again.

房間非常乾淨寬敞，入住當天正好趕上下雪，窗外雪景非常漂亮，一年四季都很漂亮，温泉♨️最贊，非常非常寬敞，有各種水温的池子，還有很乾凈的桑拿室，乾淨寬敞的露天温泉池，景色非常漂亮。 早晚自助餐品種很多，中西日食的味道都很好👍 服務態度那就更不用説啦 設施，環境棒棒噠 衞生，服務呱呱噠

 we stayed in  a 2-bed room for 7 nights . The room was spotless and clean. Buffet Breakfasts was typical Japanese style and adequate with slight variations each day. Staff were polite but we didn’t require any extra service. The room was tiny and felt cramped - perhaps 12 square metres   Little space for 2 suitcases and just 6 coat hangers for our thick puffer jackets. Bathroom has 1 single hook only, no grab handle in the bathtub cum shower : a trip hazard. However 2 big supermarkets within 10 minutes‘walk and a MacDonald opening on December 11.

酒店超出預期的好。 矢幅站從東口出來，不遠就能看見酒店的牌子，非常顯眼。 前台服務熱情，房間乾淨，還有百石湯的温泉，晚上還有免費的酒水和牛奶，梅子酒加冰比居酒屋的還好喝，自助的早餐也還可以。 酒店對面有永旺超市，後面有稻田。 如果有機會來盛岡，還會選擇他家。