Hotel Dengan spa di Oita Prefecture, Japan

Great location, but the hotel doesn't have its own dedicated parking. You have to park next door, and the entrance to that parking lot is a bit hidden. There aren't many convenience stores nearby; there's one within walking distance. However, the hotel staff's service attitude is excellent.

This was my second time at Hoshino, and I went with friends. Everything was excellent, from the service and facilities to the environment, cleanliness, and food. The entire building faces Beppu Bay, with a minimalist design that still feels warm. The abundant use of white space, wood, and natural light makes it feel like living in a breathing art museum. The public spaces are very quiet, even when the hotel is full, maintaining the consistent understated elegance of the ”Kai” series.

The location is fantastic, right next to the JR station and the bus terminal. I've stayed at this hotel chain before in Hokkaido, and they consistently offer complimentary late-night noodles from 9:30 PM to 11:00 PM. The hotel also has its own hot spring on the top floor and even provides various flavored ice creams, which the kids absolutely loved. The room was quite spacious with a great wet/dry bathroom separation. Highly recommend!

The overall stay experience was excellent, and I would especially like to commend Li-Ying Wu (also known as Go Reiei) from Taiwan. From the very beginning of the check-in process, she demonstrated a professional attitude by thoroughly explaining all the hotel's facilities and services. She always wore a warm and welcoming smile, which truly reflected her dedication to her work and her respect for the guests. During my stay, my family had quite a few demanding and complicated requests, requiring frequent assistance from the staff. Throughout it all, Li-Ying patiently addressed every single question without showing any sign of impatience.

Celebrated 520 (May 20th) by booking a more upscale meal that day, and the experience was great ❤️. The location is fantastic! It's a 5-minute walk to Umi Jigoku (Sea Hell), so we went straight there after breakfast when it was less crowded. Regarding service, I have to say: it was the rainy season, and there were many staff members standing at the entrance, but they only bowed. It felt awkward watching adults and children run into the hotel in the rain to check in, and checking out involved carrying our own luggage in the rain too.

I was very impressed with this ryokan stay. We chose a Family Room, which comfortably accommodated four of us. The room had two air conditioners, keeping it pleasantly cool throughout our stay. The overall atmosphere was warm and peaceful, truly ideal for a relaxing getaway. The service was also very impressive, especially from the elderly gentleman and the male staff member who gave excellent advice. They were attentive and friendly. The other female staff were also lovely and provided equally great service. The ryokan also has an onsen for a relaxing soak, and the location is convenient, with easy access to a nearby mall close to Beppu Tower. Overall, it was a very memorable ryokan experience, and it's a place I'd love to visit again.

This hotel is nestled in the mountains, featuring terraced rice fields, which makes for a very relaxing stay. The rooms are spacious and well-equipped; we chose a room type with an indoor onsen bath. The half-board (dinner and breakfast) meals were also good, and I recommend the Japanese-style breakfast. The baths include both indoor and outdoor options, and overall, everything was very comfortable. The only downside was that when we checked in at 4 PM, we were told that the shuttle service for the next day was fully booked, and we'd have to pay for a taxi ourselves (even though there were empty vehicles available). Despite this, I would still highly recommend Hoshino Resorts KAI Yufuin for an experience.

Is a good experience, I liked the Japanese style of it, the location is good, away from the Main Street for around 5mins walking distance. There is a local supermarket near by. staffs can’t speak other languages but Japanese we used Google translate which worked well. I stayed 2 nights, breakfast and dinner were very good too.

The staff is friendly and speaks English well; the place is quiet and cozy, and the location is perfect. It’s almost a distance to Beppu tourist attractions, especially the Beppu tower and Beppu JR stations. The hostel is also located near the port area, where you can relax and take a break. The hostel also has a cafe, a spacious kitchen, and an artificial hot spring. Although some amenities are not included, you have to purchase them at the front desk, the accommodation cost is relatively cheap, so that’s okay. It's a good thing I have my own towels and other amenities. I will definitely be back here when I return.

The best backpacker guesthouse. Self check in with details explanation from front desk. Typical hostel style and facilities. Free sauna and location is good. Guesthouse are under Beppu Tower. Nice experience.