Hotel Dengan spa di Oita Prefecture, Japan

The rooftop view is truly beautiful~ It's a shame I didn't come up at night, otherwise it would have been absolutely stunning. The room was comfortable and spacious. The best part is the excellent soundproofing! There are sliding doors that can block out noise~ There are also free yukata available for rent to use for hot springs, and a swimming pool on the rooftop~ Truly a great hotel!

Gorgeous hotel on the bay in Beppu with stunning views of the sea and mountains. Hotel is modern and beautiful, influenced by traditional craftsmanship and architecture. Meals are delicious and draw on local delicacies. Service is so-so. Staff seem overwhelmed and distant. Lots of activities planned for guests, but noise doesn’t travel. Hot springs are relaxing, although there are only two baths inside and one, small one outside. Shop is not great. Would recommend the hotel consider selling some of the dish ware or toiletries in the bathroom or other crafts and or local products from Oita, etc.

The location is fantastic, right next to the JR station and the bus terminal. I've stayed at this hotel chain before in Hokkaido, and they consistently offer complimentary late-night noodles from 9:30 PM to 11:00 PM. The hotel also has its own hot spring on the top floor and even provides various flavored ice creams, which the kids absolutely loved. The room was quite spacious with a great wet/dry bathroom separation. Highly recommend!

One of the nice features of this hotel is that you can enjoy the onsen while looking out over the ocean. However, it is not very convenient without a car. I walked all the way from Beppu Station before discovering that the hotel offers a free shuttle bus. I’ve attached the shuttle bus schedule—I’d strongly recommend using it. The room was the biggest disappointment. Although it was advertised as a renovated, high-floor ocean-view room, it still felt very old. The bathroom was especially outdated, and there was a very high step between the bathroom and the room, making it easy to trip. The room really feels like it needs a proper renovation. Overall, the ocean-view onsen was enjoyable, but the rooms did not match my expectations.

Celebrated 520 (May 20th) by booking a more upscale meal that day, and the experience was great ❤️. The location is fantastic! It's a 5-minute walk to Umi Jigoku (Sea Hell), so we went straight there after breakfast when it was less crowded. Regarding service, I have to say: it was the rainy season, and there were many staff members standing at the entrance, but they only bowed. It felt awkward watching adults and children run into the hotel in the rain to check in, and checking out involved carrying our own luggage in the rain too.

I was very impressed with this ryokan stay. We chose a Family Room, which comfortably accommodated four of us. The room had two air conditioners, keeping it pleasantly cool throughout our stay. The overall atmosphere was warm and peaceful, truly ideal for a relaxing getaway. The service was also very impressive, especially from the elderly gentleman and the male staff member who gave excellent advice. They were attentive and friendly. The other female staff were also lovely and provided equally great service. The ryokan also has an onsen for a relaxing soak, and the location is convenient, with easy access to a nearby mall close to Beppu Tower. Overall, it was a very memorable ryokan experience, and it's a place I'd love to visit again.

The room is fully equipped with amenities, so you can literally just bring yourself. The hot spring bathhouse has two indoor pools and one outdoor pool. Towels and a water dispenser are provided on-site, and there are lockers with electronic locks for your belongings. The massage service is available in-room, and the masseuses are very professional, meticulously asking about areas to focus on or avoid beforehand.

The hotel is conveniently located for travelers traveling without a car, about a 10-minute walk from the JR station and the express bus station, and very close to Yufuin Street. The hotel is very quiet, with each room offering its own private bathroom. The hotel also provides complimentary tea and beer, as well as onsen eggs. The staff were exceptionally friendly. I'd definitely stay at the same hotel again.

The stay was decent overall, but there is definitely room for improvement. While the general experience was okay, the room cleanliness wasn't up to par—specifically, there was an unpleasant odor coming from the cups and the bathroom. Additionally, the door leading from the balcony to the hot spring room couldn't be securely locked, which was a bit concerning. With better housekeeping and maintenance, this would be a much better place to stay.

The staff is friendly and speaks English well; the place is quiet and cozy, and the location is perfect. It’s almost a distance to Beppu tourist attractions, especially the Beppu tower and Beppu JR stations. The hostel is also located near the port area, where you can relax and take a break. The hostel also has a cafe, a spacious kitchen, and an artificial hot spring. Although some amenities are not included, you have to purchase them at the front desk, the accommodation cost is relatively cheap, so that’s okay. It's a good thing I have my own towels and other amenities. I will definitely be back here when I return.