Hotel Dengan spa di Souss-Massa, Morocco

A hotel worthy of a 5-star rating… The staff adapts to the guests and does everything to make their stay better…: kudos to the Moroccans who have truly mastered customer service. Thank you.

Normal. Very interesting interior, but very dark. Living on the second floor, nothing can be seen in the room. Always half dark. And so, in general, everything liked. Service is good. All polite, helpful with any questions. There are no shops nearby where you could buy fruit. But it 's on the coast as a whole.

The hotel is ideal, very large, they gave us an apartment separate from the hotel. It is the highest hotel in all of Agadir, everything is very friendly and the breakfast is very complete

Expérience mitigée: tres bel établissement, qualité du service impeccable, qualité de literie nickel. Seulement pour un hôtel 5 étoiles, il y a des choses à dire: 1)Buffet du petit déjeuner pas mal mais pas digne d'un 5 étoiles surtout pour la partie salée ( très peu de choix de Charcuterie et fromage pourtant au Maroc ce n'est pas ce qui manque) idem le Maroc regorge de produits de qualité et de saison qui ont manqué au buffet (avocat, fraises....) 2) musique forte dans le couloir devant la chambre dès 7h du matin, ce qui me réveillait et malgré la plainte à la réception, rien n'a été fait. 3) Si vous avez le malheur de vous plaindre pour des dysfonctionnements, les responsables perdent vite leur sourire et deviennent très nonchalants, ce qui est un manque de professionnalisme

The staff members were so nice and helpful. Special thanks to Azedine, who was helping me to organize surf lessons or also trips to Marrakech or finding opportunity to participate on cooking lessons. The location of the hotel is perfect for people, who want to stay just at the hotel, as you are directly at the beach. Most of the guests were either families or older people. If you want to walk to Taghazout it is possible, but it takes around 45 minutes. The pools are not heated, which made them not so enjoyable as the water really gets cold. The breakfast has a lot of variety to offer, but it gets very crowded and at some point the food is not refilled. The rooms were spacious and clean. What I did not like so much is that the live music, which is offered mostly every night is playing either Spanish or Latin American Music. It doesn’t feel authentic to come to Morocco for this. I rather would like to listening to Moroccan Music there. But in general the hotel is nice with nice staff members.

Very happy and pleasantly surprised. Having stayed many times at a comparable hotel (50 yards away) I was quietly confident with my stay (despite reviews) but the reality of my stay was better than expected. There'll be reviews giving it lower rating but let's be realistic. For the money, location, pool, sun terrace and service you can't do better! Unfortunately for me a private matter meant I had to check out early but I will definitely return. Cleaning was exceptional, room comfort very good and WiFi better than other hotels. Pool area was quiet, location means you pick up street noise but being higher than street level I hardly noticed it. Sunset views need to be seen

Ist class service. Latifah at the front desk was amazing, very helpful and professional. El mahdi the concierge guy was amazing, very friendly and helped us with necessary information. The hotel looks much better than advertised on most sites. Everything is new and just beautiful. Very beautiful aesthetic, ambience and clean environment. The rooms are very spacious and well decorated. Only downside was I couldn't connect YouTube or my phone smart view to the TV to watch my preferred shows. However, that's just my personal choice. WiFi was good without issues. The food was really tasty and had good varieties. Overall, i highly recommend as palais des roses gave me a very good experience. Staff are really amazing and friendly.

Dear friends! Never rely on guest reviews of a hotel. I read a lot, and when I arrived here, I was looking for everything they wrote about. And I found nothing, except maybe the quality of the towels. For a 3-star hotel, it's simply superb. Large grounds, many pools, and a wide variety of meats, fish, vegetables, and fruits. It has its own beach with sun loungers. There's always room. The animation team is simply superb. They entertain all day and in the evening there's a disco and a performance in the amphitheater. Twice, national music groups came. At 3:00 PM, everyone sings the Agadir national anthem in unison. Very beautiful. The hotel grounds are very beautiful. Lots of bars. Although they do have some restrictions on hard liquor. They make a variety of cocktails. In short, book this hotel and you won't regret it. Morocco surprised and delighted us with the quality of service! Thank you so much! I'll upload the photo later.

Staying just one night was more than enough; the hotel desperately needs maintenance and a renovation. The windows don't close properly, so you'll hear all the outside noise. The room is bland with no decoration, the pillows are too thick, and there are no power outlets on either side of the bed. The bathroom is quite dated. The pool closes very early. Breakfast isn't great; only one out of two toasters works, and the staff present couldn't care less. The orange juice is watered down – seriously, don't skimp on that when oranges are so cheap. There were no small spoons for the fruit salad, and the machine-dispensed hot chocolate was mediocre. My first time here, but definitely my last, thanks but no thanks.

Beautiful location. Perfect welcome. Lack of organization. (Review the welcome fruit basket, barely ripe fruit. Very good macaron). Very average breakfast buffet despite a wide selection. Expensive hotel for the service. The village of Taghazout is easily accessible on foot. A corner of paradise. I don't understand why they charge 15 dirhams to enter/exit the hotel parking lot!