Hotel Dengan Spa di Metro Manila, Philippines

Its one of those affordable hotels that you get an almost premium experience. The deluxe queen room is on the smaller side. It is also a possible adjoining room so it feels a bit tight. Basic bathroom and room amenities. Plus points for the complimentary birthday cake. As it is on the more affordable price range it is expected to be jampacked on the weekends. Understandable as it is the summer season. However, parking space could be improved/increased. Overall, lts still good for its price

Location wise hotel is accessible to any airport but most to NAIA Terminal 3 since it is just a walking distance via the runway to newport vice versa. Since our flight the next day will be at 10:30pm, i requested for late check out until 2PM only. Actually I expected until 4PM but it is based on availability since it was granted to us 2 weeks ago. The hotel provided 2 bottles of water but it is lacking for us. There is Lawson convenience store downstairs & walkable Mcdo. We availed of breakfast but the food werre same all thoughout my stays before.

PROS - Breakfast is delicious. Many people are queing but they staffs has a system and they can manage. - Location is the best. Accesible to Okada, MOA, Airport. Grab and taxi accessible - Bedroom is clean. Complete toiletries. Water heater is working. View is ok. - Security is good. - Parking space is alot. - Wifi is fast. - They have water dispenser. - Gym has good equipment. I used it twice - Price is cheaper vs others and worth it with what you get. CONS - No one answering the phone, if you need anything you have to go down. - Bedroom is not Soundproof. I got disturbed by a noisy neighbor at night. I extended for another night with family. Overall, will book again.

The location was excellent, it is a 2-minute walk to Robinsons Manila which have lots of establishment and restaurants nearby.

We recently stayed at Savoy Hotel in Pasay and booked two rooms for our first visit. I made the reservation through Trip.com on the same day, and luckily there were still rooms available with early check-in. The hotel is very close to the terminal 3, which made our stay especially convenient since my uncle had a flight to the USA the next day. We only stayed for one night, but it helped us avoid the stress of rushing to the airport. The breakfast was delicious with a great variety of food. The kids really enjoyed the swimming pool, and we all had a comfortable and restful sleep. Overall, we truly enjoyed our stay and would definitely consider coming back.

We stayed at The Manila Hotel as a couple with one infant and had a very positive experience. The staff were extremely accommodating and attentive, the facilities felt grand and culturally rich rather than modern, and the location is central, great for nearby parks but challenging due to Manila traffic. The highlight was the breakfast, which was outstanding and easily the best complimentary hotel breakfast I’ve had.

Semasa perjalanan perniagaan ini, saya memilih hotel ini bersama rakan sekerja saya. Lokasi dan perkhidmatan adalah kelas pertama, tetapi kemudahan dan peralatan agak lama. Segala-galanya di Manila adalah baik, dan semuanya agak dekat. Sarapan pagi sangat kaya.

I recently stayed at City Garden Suites and would like to share both a commendation and some constructive feedback regarding my experience. First, I would like to highly commend Ms. Zsan for her outstanding service. After being assigned to a room that, while clean, had an unpleasant odor, I approached the front desk again for assistance. Ms. Zsan handled the situation with genuine care and professionalism. She went beyond simply checking the system—she actively coordinated with housekeeping via radio to personally verify room availability. Her initiative, attentiveness, and willingness to help truly define excellent customer service. She made us feel heard and valued, and her dedication reflects the kind of frontline service that leaves a lasting positive impression. On the other hand, I would like to offer constructive feedback regarding my experience with Ms. Acel. As a guest, first impressions matter, and my initial interaction with her during check-in was not very reassuring. When I inquired about the possibility of being assigned to a newly renovated room, I was informed that none were available, without much effort to further check or explore options. This gave me the impression that my request was not fully considered. The following day, when I needed to extend my stay, I spoke with her over the phone and requested an update regarding my concern, emphasizing the urgency as I needed to secure the current room rate online. However, after waiting for around 30 minutes without any callback, I had to follow up myself. During the follow-up, she asked for details I had already communicated earlier, which made it seem like the information was not properly noted or attended to. On the third day, I needed to extend my booking again. To avoid the same experience, I went directly to the front desk. Unfortunately, she was again the one available. Despite my previous experience, I still chose to give her another chance, hoping for a better interaction. However, the experience remained the same. Because of this, instead of extending my stay further, I decided to transfer to another hotel. I hope this feedback is received constructively. Frontline staff play a crucial role in shaping the overall guest experience. While Ms. Zsan demonstrated exceptional service and professionalism, there is an opportunity for improvement in consistency, attentiveness, and proactive assistance. With the right focus on these areas, guest satisfaction can be greatly enhanced.

I had a pleasant stay at this hotel and appreciated its consistency over time. I previously stayed here in 2018 and 2019, and I observed that the overall quality remains stable. The facilities and ambiance are still well maintained, which reflects good management. The service quality is also consistent. The staff are professional, responsive, and attentive to guest needs. The breakfast experience was a highlight. The food quality is good, and there is a decent variety of options available. Overall, this hotel continues to deliver reliable service and a comfortable stay. It is a good choice for travelers who value consistency and quality.

My stay at Lime Hotel and Resorts was truly a delightful experience. From the moment I arrived, the staff made me feel welcome with their warm hospitality and attentive service. Every interaction reflected professionalism and genuine care, which made the entire stay even more enjoyable. The facilities were well-maintained, clean, and designed for comfort. I especially appreciated how smoothly everything was handled—from check-in to room service—showing how committed the team is to providing excellent service. One highlight of my stay was the complimentary drinks. They were a thoughtful touch that added an extra layer of relaxation and enjoyment to the experience. It’s small details like this that really set Lime Hotel and Resorts apart from others. Overall, I highly recommend staying here if you’re looking for a place that values quality service and guest satisfaction. I would definitely come back again.