Hotel Dengan Pools di Bukhara, Uzbekistan

The room was excellent, and the staff were incredibly friendly and welcoming. Its prime location meant I could easily walk to all the main attractions, and the area was lively and convenient in the evenings. It made for a truly wonderful trip to Bukhara.

We stayed for two nights at the Mercure Bukhara Old City Hotel. The hotel beautifully showcases the local architectural style, and both the service and dining were commendable. We particularly appreciated the tables and chairs on the outdoor corridor by the entrance, which made it very convenient to relax and socialize with friends outside.

The facilities were good, as expected from the Wyndham chain. The location is a bit far from Bukhara Old City, so it's not close to tourist attractions, but using Yandex shouldn't be a problem. However, the front desk staff was unfriendly. Even during check-in, they answered the phone and didn't respond properly. I tried to use the hotel restaurant, but it was closed because the entire hotel was booked for Sunday and Monday. I sat alone in the restaurant for over 10 minutes during lunchtime. No staff member offered me a menu or any assistance, and no one was there to keep me company. So, I ended up leaving and having lunch at the lobby bar. The lobby bar staff were friendly and provided excellent service. The front desk and restaurant staff need more training to be more attentive. I don't expect much, but I think the bar staff would be fine.

The hotel is not in the old city, but by taxi to get close enough. It was a little noisy from the cars on the street (view to the city). Breakfast was normal, varied, there was strawberries, cherry, apricots in the middle of May. But the eggs and casca were finished. We had a hard time to set up the TV, asked for help to staff. The air conditioner worked .good.bassnine good, new.

The room was spacious and clean, and the staff was polite and helpful. Breakfast is also voluminous, and you can eat rice and buckwheat seeds. I forgot to clean the room, and sometimes the hot water doesn't come out. Amenities are minimal. It is a pity that it is a little far from the tourist area of Bukhara and that there are few restaurants where you can eat casually in the surrounding area. There is a supermarket nearby, so you can buy drinks and snacks there.

The location is excellent, about a 200-meter walk from Afanti Square. I stayed in a first-floor room. Although the window was blocked by a wall, it didn't affect my stay. The breakfast was delicious, and the freshly ground coffee was a highlight. The garden-style setting in the lobby was very attractive.

This hotel is outside the city, but there is a small road to the hotel, ten minutes to 15 minutes to walk. The positioning of the hotel is correct, and the positioning on Baidu is wrong. The hotel feels like a family-style service hotel. The rooms are very good, very clean and relatively large. It is also a middle and upper level in the local area. There is a swimming pool throughout the hotel, there is a large living room that can also change money, and the exchange rate is not bad. The service staff is very warm, especially the elderly couple is very friendly to us. English is also good. You can see the photos in the room.