Terrible room, above the air conditioning units, it was impossible to sleep all night. Again, revenge from the hotel for a very cheap room booked on Trip.com. Breakfast typical for 4 stars, a bottle of water and two cookies, a gift from the hotel.
The hotel is in the centre of Horta, you walk down a street and you are in the port. It is old but everything is very clean and has spectacular views. The breakfast is simple but very tasty. Bring a swimsuit and a cap as there are free indoor and outdoor swimming pools, a sauna, a jacuzzi and a gym. The staff help you as much as they can and speak a lot of Spanish. There is free parking nearby.
The hotel has great facilities, especially the indoor swimming pool which is a huge bonus for children. From the hotel, it's about 10 minutes walk to the town centre where you can find many restaurants. The room furniture is slightly out of date but the hotel offers great breakfast, I have to say the coffee machine is the best.
The hotel is charming, the pool on ananas greenhouse is wonderful, the very nice room, the bathroom..
There were three problems:
1) We arrived on Sunday afternoon of August and wanted to relax in the pool, instead all afternoon there were gardeners cutting tree branches by making a absurd tumour with seeds.
2) they accounted for drinks at a higher price than the list
3) they accused us of taking a bottle of water from the room and charged us ....25€
Хороший отель. Все чисто и аккуратно. Номера немного тесноваты. В спа зоне очень мало лежаков для гостей. А так все прекрасно. У нас был ранний чек аут и мы не попадали на завтрак, нам любезно собрали боксы с едой с собой в дорогу.
Excellent and no words can hide the beauty of the hotel transformation from Old hospital. Good location for easy commute and connecting all travels. We recommend this hotel.
Very satisfied. The only five-star hotel on the island. The sea view room is amazing. What you see is the view of the bay. There are many boats. The rooms are clean and hygienic. The service staff are kind and polite. The breakfast is not expensive and very good.
This place was really fantastic! The check-in is a bit late, but has a large waiting area on the 1st floor with plenty of sofas. The pool bar is just around the corner where you can grab a bite and refreshment. Great place. I ll definitely stay there again.
JJAVIER OBESSOThe hotel is in the centre of Horta, you walk down a street and you are in the port. It is old but everything is very clean and has spectacular views. The breakfast is simple but very tasty. Bring a swimsuit and a cap as there are free indoor and outdoor swimming pools, a sauna, a jacuzzi and a gym. The staff help you as much as they can and speak a lot of Spanish. There is free parking nearby.
MMAIZHONGThe scenery is good, a bit biased, eating is very inconvenient, the hotel restaurant is not bad. With the children to go, there is no extra bed, I received a breakfast fee of 12 euros, the facilities and breakfast of this five-star hotel is really flattering, the domestic three or four stars level, breakfast is too bad
HHao.pengThe hotel has great facilities, especially the indoor swimming pool which is a huge bonus for children. From the hotel, it's about 10 minutes walk to the town centre where you can find many restaurants. The room furniture is slightly out of date but the hotel offers great breakfast, I have to say the coffee machine is the best.
NNancy TomberlinWell worth the drive as this place is amazing. The view, amenities and service are beyond my expectations. Everything they offer was great except internet. Beds were comfy, hot shower and bathroom amenities, pool, Juccuzi, steam room and breakfast no complaints. Even the price is reasonable for what you get.
KKaterynaOverall the hotel is good, great location to get to all the attractions. Plenty of parking, indoor and outdoor pool.
Breakfast was limited, nothing new to eat during the week.
In the room: limited number of sockets, inconvenient location, some of them are not working.
Room cleaning: the room was cleaned once during the week, which is very strange, there is an option to receive vouchers instead of cleaning, which we were not interested in, since without a voucher, the staff had to clean the room, which was not done. Only after a direct appeal at the reception and a personal request the next day we finally received new towels and a cleaned room.
GGuest UserThis place was really fantastic! The check-in is a bit late, but has a large waiting area on the 1st floor with plenty of sofas. The pool bar is just around the corner where you can grab a bite and refreshment. Great place. I ll definitely stay there again.
KKaterynaWe are happy with the service and location of the hotel.
There was a large selection for breakfast, an interesting system for ordering an additional breakfast.
Very good gym, we were there every evening.
The presence of a sauna is also a great solution to relax after daily hikes in the mountains.
We were pleased with the availability of parking spaces near the hotel.
There was some kind of system error when checking out, I hope the staff solved it. Since we were in a hurry to the airport and could not wait for their information to be updated, we simply gave the keys to the room.
AAnilExcellent and no words can hide the beauty of the hotel transformation from Old hospital. Good location for easy commute and connecting all travels. We recommend this hotel.
GGuest UserTerrible room, above the air conditioning units, it was impossible to sleep all night. Again, revenge from the hotel for a very cheap room booked on Trip.com. Breakfast typical for 4 stars, a bottle of water and two cookies, a gift from the hotel.
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