The daily breakfast was decent. I loved the fact that I had a microwave in my room. I’m not happy that a bottle of water in the vending machine was $2, though!
Booked for friends, the hotel facilities are in good condition, the service is very good, all staff are very friendly, the waiters are helpful and very warm to every guest.
Upon arrival waited 10 minutes for clerk to appear. Didn't even apologize for delay. No one else in lobby. Checked in and then I was to be charged $10 for indulgence fee? and if nothing charged would credit back to charge card. Told her I didn't want to but clerk with silver short hair with pink *****e said it was required. If not used it would be credited back upon check out. The next morning asked same lady about funds being added back she couldn't do it but would notify my credit card department. At this moment a day later still no charge added back. Is this some standard policy? Or was this a way to have customers purchase unwanted snacks or goodies from your snack area?
Everything was perfect! There are a few things that needed work like having the snack room stocked up, having extra toilet paper( that’s understandable), and having trash bags in your trash cans.
The hotel itself was very beautiful and quiet! I would recommend this to anyone.
A stay at Laurel Hotel and Spa places you in the heart of Auburn, steps from Auburn University and Donald E. Davis Arboretum. This luxury hotel is 0.1 mi (0.2 km) from Samford Hall and 0.2 mi (0.4 km) from Toomer's Oaks.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a steam room and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and gift shops/newsstands.
Grab a bite at 1856, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges. A complimentary continental breakfast is served daily from 5:00 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, an elevator, and coffee/tea in a common area.
Make yourself at home in one of the 26 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Great customer service. Frequent traveler to this location. The cleanliness of room was below my standards. Hotel worked to resolve the problem quickly. I will go back again.
The location is very good, one street from the sea, a very nice view, the cleanliness left little to be desired and the racist receptionist in front of us checked in some Americans and even offered them bottles of water and was very friendly and with us it was very bad and not even water was offered
Very Good
102 ulasan
8.3/10
Harga bermula
€ 143
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Spa di Alabama
Terokai Ulasan Tetamu Hotel di Alabama
Lihat semua
8.9/10
Very Good
GGuest UserUpon arrival waited 10 minutes for clerk to appear. Didn't even apologize for delay. No one else in lobby. Checked in and then I was to be charged $10 for indulgence fee? and if nothing charged would credit back to charge card. Told her I didn't want to but clerk with silver short hair with pink *****e said it was required. If not used it would be credited back upon check out. The next morning asked same lady about funds being added back she couldn't do it but would notify my credit card department. At this moment a day later still no charge added back. Is this some standard policy? Or was this a way to have customers purchase unwanted snacks or goodies from your snack area?
GGuest UserEverything was honestly simply superb! The staff was so accomodating and friendly--Soouthern Hospitality is a REAL THING!!!! Steakhouse had wonderful food and service was top-notch. We will be back here on our next Business trip!
Michele
GGuest UserGreat customer service. Frequent traveler to this location. The cleanliness of room was below my standards. Hotel worked to resolve the problem quickly. I will go back again.
MMartinelleThe daily breakfast was decent. I loved the fact that I had a microwave in my room. I’m not happy that a bottle of water in the vending machine was $2, though!
GGuest UserThe beds are comfortable and you can sleep well. The hotel is located in a very nice area of the city. The hotel staff feels good. I think it's a good hotel.
BBlanca GandaraThe location is very good, one street from the sea, a very nice view, the cleanliness left little to be desired and the racist receptionist in front of us checked in some Americans and even offered them bottles of water and was very friendly and with us it was very bad and not even water was offered
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