Hotel Dengan Spa di Massachusetts, Amerika Syarikat

The hotel room's thermostat was set at 68 degrees F when we entered but we found it to be quite warm, so we turned the thermostat down to 65 degrees, then further to 62 degrees because the room was still quite stifling. Around 2:00 a.m., uncomfortable and sweating while trying to sleep, we called the front desk and told them that we had lowered the thermostat to 60 degrees F but that the heat was just as warm as when we first entered the room (there was no way to measure it but I'm guessing it was close to 80 degrees). The front desk told us that the thermostat only controls the heat; that is, lowering the temperature will not actually cool the room or turn the heat off. They told us that the only way to stop the heat was to turn it OFF. We were also advised to open a window, which we did; but the noise from the city outside did not help us get a good night's sleep at all, and the room took a while to cool down enough to be able to sleep comfortably. This one issue---the extremely warm and uncomfortable room---is enough to make us not return to this hotel in the future.

Nice hotel, 5 minute walk from the T station and also a complimentary shuttle from the airport. Easy (and early) checkin was helpful, room was a good size and bathroom was good, excellent shower pressure. Check out is 11, so there is no need for the cleaning lady to knock at 820!!

The hotel was very nicely appointed. It had a refrigerator and a coffee station. The pillows were much too soft for my wife and me. But everything else was fine.

Our stay was absolutely brilliant- the staff are amazing, most comfortable bed I’ve ever slept in, and we got upgraded to a harbour view room. The only small negative is the location- however they make up for it by offering multiple ways to get downtown for free.

It's connected to the mall, so can do everything without going outside. The facilities are a bit old, but room is spacious and the windows don't open. I highly praise Mr. Augustin(?) at the front desk. I'll never forget him kindly finding me a beer opener. I will definitely go again because of him:)

Service is very good , staff very friendly, allowing me to check in early and late check out. Shuttle service is convenient. Room is big and clean. I have a satisfying stay!

地處市區邊緣，但10分鐘內可到地鐵口。旁邊是高速路邊和倉儲式購物中心地帶，噪音大，據說治安較差附近有流浪漢。怕噪音睡眠不好的，以及單身女人慎入。 房間較寬敞，新裝修不久設施還比較新。但配置一般屬於快捷酒店標準。比較特別的是無論餐廳還是房間都配置的是一次性紙杯和碗碟。 房間洗手盆水很大但花灑龍頭水比較小。水龍頭不太好用。洗手間門吸壞了，空調如開暖氣噪音很大。 床和床上用品都不錯，床墊軟硬適中。 服務：態度還可以，但更換用品丟三落四，毛巾，紙巾，瓶裝水都不一定每天更換補充。酒店含早餐，早餐品種不多品質可以。

Although I stayed at this hotel for only 12 hours, the room was quite spacious and confortable and equipped with everything I needed to stay for one night. As I needed to leave the hotel at 5am and could not have breakfast as it started being supplied from 6am. However, staying at this hotel was still worth the price.

Did I spend roughly $50 (pre-tax & tip) on a lobster roll and a glass of prosecco? Yes. Was it worth it? Yes. I'm going to touch on other aspects of my stay, but I can't believe how many fresh tasting, big, succulent chunks of lobster were in this hotel lounge lobster roll. It's cold & mayo based, which I know isn't for everyone (I see you got buttered lobster roll people and I understand completely; I'm just an equal opportunist when it comes to lobster rolls), but it was really good - like, not good for a hotel lounge, but good good. Yum! Ok, so why 4 stars? If it were based on the hospitality of the staff alone, I'd give it 6. Every staff member I encountered was genuinely affable - some were more outgoing than others, sure, but I appreciate mellow kindness. Also, this might be the first time I've remembered to pack all of my extra little charging stations, and I didn't even need them. So many conveniently placed outlets and USB ports - and the main room light was warm toned and welcoming, which is also a little treat :) I had to take away a star because of the general noise. My sleep wasn't disturbed, because I always travel with hardcore ear plugs and a sleep mask, but I couldn't close the curtains all the way (even with the pants hanger clip trick) so there was light coming in, and I could hear everything in the hall. Also plumbing noises (like pipes pinging and gurgling - nothing alarming, just...mildly intrusive). I was also disappointed that there wasn't a laundry bag or dry cleaning service like there are in the other Marriotts I've stayed in; I want to call myself out on not going to the front desk to ask specifically for this, but every other Marriott I've been in has a laundry bag with a dry cleaning order form in the closet. There also weren't any extra blankets in the closet; again, I didn't ask the front for one (and I'm sure they would have given one to me) but I wish there had been one in the room as it was super comfortable until I woke up at 2 am - which is really late and inconvenient to realize you need extra blankets. Ok, so that's why I took away a star. The other 4 are for the friendly staff, incredibly convenient location (anywhere I didn't walk, I took a Bluebike from the stand right outside), gorgeous fitness center (Pelotons?! What?!), and general cleanliness. If I come back to Boston/Cambridge for work, I'm 100% staying here. (If I come for pleasure, I'd probably try a quaint inn or something, but honestly I'd likely stay here the final night of my trip because it is also FIFTEEN MINUTES from the airport. But with a great river view, and no plane noises.) More on the location: walk to the river, and across the Harvard bridge. You're literally right there, and it's a great way to see the city (and while there's a CVS across the street, the one over the bridge is in a historic building. I'm from California, so to me that is very special 😂). It also takes 15 minutes to walk to the Cambridgeside Galleria if you n

4.5 stars for the hotel! Location: Back Bay, close to Newbury Street, close to Prudential Center. Bus stop to Logan Airport just outside the adjacent shopping mall. Three minute walk to front desk. Check In: fast and friendly Room: 22nd floor, nice view, large, nice beds, clean. Housekeeping: on my last day we had two towels in the bathroom that had been washed, smelled fresh but still had large dirt stains (hair dye?). I informed the front desk upon check out and they apologised. If not for the towels I would have given 5 stars. 3 stars for breakfast: Restaurant and coffee shop: just ok. Polite service, willing to accomodate dietary needs (no gluten) but not executing it well. Very friendly host (from Barbados) but rest of staff need to be re-trained.

The hotel room's thermostat was set at 68 degrees F when we entered but we found it to be quite warm, so we turned the thermostat down to 65 degrees, then further to 62 degrees because the room was still quite stifling. Around 2:00 a.m., uncomfortable and sweating while trying to sleep, we called the front desk and told them that we had lowered the thermostat to 60 degrees F but that the heat was just as warm as when we first entered the room (there was no way to measure it but I'm guessing it was close to 80 degrees). The front desk told us that the thermostat only controls the heat; that is, lowering the temperature will not actually cool the room or turn the heat off. They told us that the only way to stop the heat was to turn it OFF. We were also advised to open a window, which we did; but the noise from the city outside did not help us get a good night's sleep at all, and the room took a while to cool down enough to be able to sleep comfortably. This one issue---the extremely warm and uncomfortable room---is enough to make us not return to this hotel in the future.

Nice hotel, 5 minute walk from the T station and also a complimentary shuttle from the airport. Easy (and early) checkin was helpful, room was a good size and bathroom was good, excellent shower pressure. Check out is 11, so there is no need for the cleaning lady to knock at 820!!

It's connected to the mall, so can do everything without going outside. The facilities are a bit old, but room is spacious and the windows don't open. I highly praise Mr. Augustin(?) at the front desk. I'll never forget him kindly finding me a beer opener. I will definitely go again because of him:)

Service is very good , staff very friendly, allowing me to check in early and late check out. Shuttle service is convenient. Room is big and clean. I have a satisfying stay!

地處市區邊緣，但10分鐘內可到地鐵口。旁邊是高速路邊和倉儲式購物中心地帶，噪音大，據說治安較差附近有流浪漢。怕噪音睡眠不好的，以及單身女人慎入。 房間較寬敞，新裝修不久設施還比較新。但配置一般屬於快捷酒店標準。比較特別的是無論餐廳還是房間都配置的是一次性紙杯和碗碟。 房間洗手盆水很大但花灑龍頭水比較小。水龍頭不太好用。洗手間門吸壞了，空調如開暖氣噪音很大。 床和床上用品都不錯，床墊軟硬適中。 服務：態度還可以，但更換用品丟三落四，毛巾，紙巾，瓶裝水都不一定每天更換補充。酒店含早餐，早餐品種不多品質可以。

Although I stayed at this hotel for only 12 hours, the room was quite spacious and confortable and equipped with everything I needed to stay for one night. As I needed to leave the hotel at 5am and could not have breakfast as it started being supplied from 6am. However, staying at this hotel was still worth the price.

4.5 stars for the hotel! Location: Back Bay, close to Newbury Street, close to Prudential Center. Bus stop to Logan Airport just outside the adjacent shopping mall. Three minute walk to front desk. Check In: fast and friendly Room: 22nd floor, nice view, large, nice beds, clean. Housekeeping: on my last day we had two towels in the bathroom that had been washed, smelled fresh but still had large dirt stains (hair dye?). I informed the front desk upon check out and they apologised. If not for the towels I would have given 5 stars. 3 stars for breakfast: Restaurant and coffee shop: just ok. Polite service, willing to accomodate dietary needs (no gluten) but not executing it well. Very friendly host (from Barbados) but rest of staff need to be re-trained.

The hotel was clean and in a great location Everything was excellent

I’ve been attending an event at this location for the last 3 years and this was by far the worst one yet. The rooms are SMALL… a suite is the size of an average hotel room. The queens were hardly enough for a couple. Their run rooms are literal closets. It is very clean, staff was great about replenishing towels and providing extra within a reasonable time. However, I was a little taken back when management refused to accommodate the event and often shoved us out of the way to prioritize 2-3 pilots coming in from the local airport. We are a 2,500+ person event and staff seemed to go out of their way to make things extra difficult. Elevator lines were ridiculous and when we tried to use the stairs, one of the managers lied and said they didn’t have any. Luckily we found them ourselves and just proceeded to use them as necessary. I was taken back by the bell hops who literally shoved their hand in your face demanding money before you could even take your bags off the cart… certainly made me not want to tip them at all especially after watching them man handle our luggage and throw it around. When it was time to leave, one member openly groaned in annoyance when we had requested our bags be taken to valet. Nobody wanted to do their job without extra money being tossed at them. Finally we got our luggage to valet and before I could even get my wallet out one member scoffed in disgust and tossed the cart at us… certainly not going to tip after that tantrum. 3 years ago this was my favorite location but you can actively see the decline in service and respect toward patrons. The location is ok at best. It’s in walking distance to great restaurants and such, however it’s impossible to park and unload on the main busy street. I’m glad we have a new hotel for next year…

This location was excellent for experiencing many of the historic sites in Boston. A short walk to Boston Common, and many great dining options within walking distance. Overnight parking is a bit steep ($60/night). The valet and front desk staff were all pleasant to speak to, respectful and kind. The room itself has one of the heaviest doors I've ever had to use in a hotel. Really takes some muscle! Despite this, the door didn't block the hallway sound, especially since we were right across from the ice maker. The room was small but not unreasonable. The bed was comfortable, and there was a refrigerator, but it was awkwardly placed on the floor next to the desk. It stuck out from the space so was odd. There was no microwave, but a shared microwave near the ice maker. There was a desk and chair, as well as a couple of drawers. The closet was small, but had an ironing board and iron, as well as a luggage holder. The bathroom was small, and had a sliding door, which we did not like at all. All sound was heard, which is not pleasant. There also was no exhaust fan. The slider into the shower was very narrow to enter. The water pressure was good, but it was very easy to get water everywhere in this bathroom. There was a good amount of counter space for us to set our things, as well as an outlet for hair products. The TV was large and worked well for us. There is no included breakfast, but there is breakfast offered onsite for a fee. We had the Saturday breakfast buffet for $26/person. We had custom made omelets, as well as waffles and bagels. Lots of options, with serving staff to bring beverages and anything else you may need. A little steep in the cost, but a good breakfast. This was our first visit to Boston, and will probably be the last one we take driving on our own, so having the option to park and walk to places was welcome.

The hotel room's thermostat was set at 68 degrees F when we entered but we found it to be quite warm, so we turned the thermostat down to 65 degrees, then further to 62 degrees because the room was still quite stifling. Around 2:00 a.m., uncomfortable and sweating while trying to sleep, we called the front desk and told them that we had lowered the thermostat to 60 degrees F but that the heat was just as warm as when we first entered the room (there was no way to measure it but I'm guessing it was close to 80 degrees). The front desk told us that the thermostat only controls the heat; that is, lowering the temperature will not actually cool the room or turn the heat off. They told us that the only way to stop the heat was to turn it OFF. We were also advised to open a window, which we did; but the noise from the city outside did not help us get a good night's sleep at all, and the room took a while to cool down enough to be able to sleep comfortably. This one issue---the extremely warm and uncomfortable room---is enough to make us not return to this hotel in the future.

Nice hotel, 5 minute walk from the T station and also a complimentary shuttle from the airport. Easy (and early) checkin was helpful, room was a good size and bathroom was good, excellent shower pressure. Check out is 11, so there is no need for the cleaning lady to knock at 820!!

It's connected to the mall, so can do everything without going outside. The facilities are a bit old, but room is spacious and the windows don't open. I highly praise Mr. Augustin(?) at the front desk. I'll never forget him kindly finding me a beer opener. I will definitely go again because of him:)

Service is very good , staff very friendly, allowing me to check in early and late check out. Shuttle service is convenient. Room is big and clean. I have a satisfying stay!

地處市區邊緣，但10分鐘內可到地鐵口。旁邊是高速路邊和倉儲式購物中心地帶，噪音大，據說治安較差附近有流浪漢。怕噪音睡眠不好的，以及單身女人慎入。 房間較寬敞，新裝修不久設施還比較新。但配置一般屬於快捷酒店標準。比較特別的是無論餐廳還是房間都配置的是一次性紙杯和碗碟。 房間洗手盆水很大但花灑龍頭水比較小。水龍頭不太好用。洗手間門吸壞了，空調如開暖氣噪音很大。 床和床上用品都不錯，床墊軟硬適中。 服務：態度還可以，但更換用品丟三落四，毛巾，紙巾，瓶裝水都不一定每天更換補充。酒店含早餐，早餐品種不多品質可以。

Although I stayed at this hotel for only 12 hours, the room was quite spacious and confortable and equipped with everything I needed to stay for one night. As I needed to leave the hotel at 5am and could not have breakfast as it started being supplied from 6am. However, staying at this hotel was still worth the price.

4.5 stars for the hotel! Location: Back Bay, close to Newbury Street, close to Prudential Center. Bus stop to Logan Airport just outside the adjacent shopping mall. Three minute walk to front desk. Check In: fast and friendly Room: 22nd floor, nice view, large, nice beds, clean. Housekeeping: on my last day we had two towels in the bathroom that had been washed, smelled fresh but still had large dirt stains (hair dye?). I informed the front desk upon check out and they apologised. If not for the towels I would have given 5 stars. 3 stars for breakfast: Restaurant and coffee shop: just ok. Polite service, willing to accomodate dietary needs (no gluten) but not executing it well. Very friendly host (from Barbados) but rest of staff need to be re-trained.

The hotel was clean and in a great location Everything was excellent

I’ve been attending an event at this location for the last 3 years and this was by far the worst one yet. The rooms are SMALL… a suite is the size of an average hotel room. The queens were hardly enough for a couple. Their run rooms are literal closets. It is very clean, staff was great about replenishing towels and providing extra within a reasonable time. However, I was a little taken back when management refused to accommodate the event and often shoved us out of the way to prioritize 2-3 pilots coming in from the local airport. We are a 2,500+ person event and staff seemed to go out of their way to make things extra difficult. Elevator lines were ridiculous and when we tried to use the stairs, one of the managers lied and said they didn’t have any. Luckily we found them ourselves and just proceeded to use them as necessary. I was taken back by the bell hops who literally shoved their hand in your face demanding money before you could even take your bags off the cart… certainly made me not want to tip them at all especially after watching them man handle our luggage and throw it around. When it was time to leave, one member openly groaned in annoyance when we had requested our bags be taken to valet. Nobody wanted to do their job without extra money being tossed at them. Finally we got our luggage to valet and before I could even get my wallet out one member scoffed in disgust and tossed the cart at us… certainly not going to tip after that tantrum. 3 years ago this was my favorite location but you can actively see the decline in service and respect toward patrons. The location is ok at best. It’s in walking distance to great restaurants and such, however it’s impossible to park and unload on the main busy street. I’m glad we have a new hotel for next year…

This location was excellent for experiencing many of the historic sites in Boston. A short walk to Boston Common, and many great dining options within walking distance. Overnight parking is a bit steep ($60/night). The valet and front desk staff were all pleasant to speak to, respectful and kind. The room itself has one of the heaviest doors I've ever had to use in a hotel. Really takes some muscle! Despite this, the door didn't block the hallway sound, especially since we were right across from the ice maker. The room was small but not unreasonable. The bed was comfortable, and there was a refrigerator, but it was awkwardly placed on the floor next to the desk. It stuck out from the space so was odd. There was no microwave, but a shared microwave near the ice maker. There was a desk and chair, as well as a couple of drawers. The closet was small, but had an ironing board and iron, as well as a luggage holder. The bathroom was small, and had a sliding door, which we did not like at all. All sound was heard, which is not pleasant. There also was no exhaust fan. The slider into the shower was very narrow to enter. The water pressure was good, but it was very easy to get water everywhere in this bathroom. There was a good amount of counter space for us to set our things, as well as an outlet for hair products. The TV was large and worked well for us. There is no included breakfast, but there is breakfast offered onsite for a fee. We had the Saturday breakfast buffet for $26/person. We had custom made omelets, as well as waffles and bagels. Lots of options, with serving staff to bring beverages and anything else you may need. A little steep in the cost, but a good breakfast. This was our first visit to Boston, and will probably be the last one we take driving on our own, so having the option to park and walk to places was welcome.

The hotel was very nicely appointed. It had a refrigerator and a coffee station. The pillows were much too soft for my wife and me. But everything else was fine.

Our stay was absolutely brilliant- the staff are amazing, most comfortable bed I’ve ever slept in, and we got upgraded to a harbour view room. The only small negative is the location- however they make up for it by offering multiple ways to get downtown for free.

Did I spend roughly $50 (pre-tax & tip) on a lobster roll and a glass of prosecco? Yes. Was it worth it? Yes. I'm going to touch on other aspects of my stay, but I can't believe how many fresh tasting, big, succulent chunks of lobster were in this hotel lounge lobster roll. It's cold & mayo based, which I know isn't for everyone (I see you got buttered lobster roll people and I understand completely; I'm just an equal opportunist when it comes to lobster rolls), but it was really good - like, not good for a hotel lounge, but good good. Yum! Ok, so why 4 stars? If it were based on the hospitality of the staff alone, I'd give it 6. Every staff member I encountered was genuinely affable - some were more outgoing than others, sure, but I appreciate mellow kindness. Also, this might be the first time I've remembered to pack all of my extra little charging stations, and I didn't even need them. So many conveniently placed outlets and USB ports - and the main room light was warm toned and welcoming, which is also a little treat :) I had to take away a star because of the general noise. My sleep wasn't disturbed, because I always travel with hardcore ear plugs and a sleep mask, but I couldn't close the curtains all the way (even with the pants hanger clip trick) so there was light coming in, and I could hear everything in the hall. Also plumbing noises (like pipes pinging and gurgling - nothing alarming, just...mildly intrusive). I was also disappointed that there wasn't a laundry bag or dry cleaning service like there are in the other Marriotts I've stayed in; I want to call myself out on not going to the front desk to ask specifically for this, but every other Marriott I've been in has a laundry bag with a dry cleaning order form in the closet. There also weren't any extra blankets in the closet; again, I didn't ask the front for one (and I'm sure they would have given one to me) but I wish there had been one in the room as it was super comfortable until I woke up at 2 am - which is really late and inconvenient to realize you need extra blankets. Ok, so that's why I took away a star. The other 4 are for the friendly staff, incredibly convenient location (anywhere I didn't walk, I took a Bluebike from the stand right outside), gorgeous fitness center (Pelotons?! What?!), and general cleanliness. If I come back to Boston/Cambridge for work, I'm 100% staying here. (If I come for pleasure, I'd probably try a quaint inn or something, but honestly I'd likely stay here the final night of my trip because it is also FIFTEEN MINUTES from the airport. But with a great river view, and no plane noises.) More on the location: walk to the river, and across the Harvard bridge. You're literally right there, and it's a great way to see the city (and while there's a CVS across the street, the one over the bridge is in a historic building. I'm from California, so to me that is very special 😂). It also takes 15 minutes to walk to the Cambridgeside Galleria if you n

hotel ini bagus dan bersih! Satu-satunya perkara yang saya tidak suka ialah anda perlu memberikan deposit sebanyak $100 setiap kali anda menempah!

Stayed here for two nights, 6th to 8th August. Very nice hotel with friendly and helpful staff. Good location, clean. Rooms are spaces. For the Covid situation pool is close, which make my kids sad. But that's understandable. For the same reason they modify their free Breakfast to, To-Go bag which carry pretty good Breakfast items. Reasonable priced. Overall a good experience.

Very clean rooms, comfortable bed/pillows, centrally located. Starbucks 0.4 miles down the road! 100% recommend. For the price you cannot beat it, being this close to Boston. We typically pay up for nicer hotels because we are germaphobes and cannot handle dirty/super outdated rooms. This was the only hotel that had a room at 2am after we dropped off our dog at Mass Vet, and it was such a nice surprise. Didn’t need to cover the pillow with a t-shirt and the bathroom was also very nice and seemed to have been recently updated. We would definitely stay here again if in the area!

挺偏僻的…… 下高速還要走一段時間 普普通通的經典美國Hampton的水平 如果你跟我一樣住在這第二天去看heritage museum 那途徑的小路還挺漂亮的

Unfortunately, this hotel is not up to Marriott standards. Yes, the lobby looks refreshed which is probably true but the rooms have not been changed in 20 years. The tub in the bathroom is disgusting. The overall look and feel of the room is dated and tired there are scrapes on the dressers and Wallpaper peeling it's just a hot mess. To the point where I went out and purchased slippers so I didn't have to walk on the carpet. I was kind enough not to request service every day being there for a week but when I asked for service it wasn't done. And when I went to the front desk to ask, they looked at me like I had six heads. The front desk people don't seem to have any hospitality in them at all nor do they clean the room cleaning people. It's such a sad state of a hotel I wouldn't side my worst enemy there after spending a week run don't walk away from here. There is a new hotel on route nine call the aloft, I would recommend you stay there over staying here. There's also a new residence inn in Natick, which would be a better choice.

Everything was perfect about our stay from fulfilling our request for a higher floor room with a view, to the breakfast staff meeting our request for a ”hot” vegetarian item. We were leaving at about 5am on the final day and the breakfast doesn't open until 6:30am/7am, but the staff was very nice enough for us to let us pick a few bakery and refrigerated items for to go that early morning. The room was VERY spacious with a fully stocked kitchen with pots and pans. It was very helpful for the Uber Eats delivery we had one of the nights as we could eat in the ”real” plates and use the silverware. We put the left overs in the fridge. The entire staff of the hotel was very respectful and ever smiling. Having a Starbucks attached to the hotel was great and the exit thru the Starbucks to the parking garage was super convenient.

I stayed for a total of two nights at the AC Hotel and I have to say, the whole experience was beyond my expectations. Not only did I feel extremely comfortable in my clean room, but I felt extremely welcomed by the hotel staff. Every time I visited the concierge, I felt like I was visiting a family I could trust. I was able to use the gym one night (around 1am!) and the staff was readily available for the assistance I requested. All the room amenities were also perfectly adequate to my needs. The bed sheets were spot clean and the bed was extremely comfy. I want to specially dedicate this review to Vinny, the manager of the hotel. I felt that he genuinely cared about my well-being and that he took my trip seriously. Throughout my stay, Vinny shared his recommendations for where I should explore in the city and what I should consider. Would highly recommend getting some key insights from him! Finally, the location was great. The hotel was a ten minute walk from the Wellington train station and I was able to run to downtown Boston in a matter of 30 minutes. The area was also really safe and I almost took for granted how nice of a location the hotel was in. Would highly consider this hotel if you are someone who values a stay backed by integrity, comfort, and respect. You won't regret it!