Hotel Dengan Spa di Massachusetts, United States

This place is pretty, closed to many attractions, friendly staff

Really not that great for the price, it’s a very old building in the city centre, so it’s a little small and feels old too. Location is amazing, service is decent and overall clean. Resort fee is quite expensive and it includes a small daily non stackable voucher for use at restaurant which is not very useful.

It was a generally good stay, with nice amenities and a spacious room. There was one issue that came up: the Trip.com website stated that the room would be on the 27th floor. However, when checking in, the reception at the Encore hotel said the highest they could give me was the 17th floor, 10 floors below what was promised, even though I showed them my reservation detailing that reserved room was on the 27th floor. A second issue to be aware: this establishment that calls itself a ”resort hotel” does not have a mini-fridge in the room. One can rent one for $40/night, which is a bit mind-boggling. The only fridge in the room is dedicated for the mini-bar. However, one cannot use that fridge because any movement of items in it would incur a charge since the sensor system, which tracks each bottle, would trigger a charge to the room. This meant I could not place my perishable item in the mini-bar fridge by shifting the alcoholic bottles to make space for my perishable items. Otherwise, this was overall a pleasant stay.

Súper excelente, la experiencia es maravillosa. Súper recomendado tanto para familias como para una escapada en pareja

Great place!

We spent a long weekend at this hotel. First, a free local shuttle express bus takes you from Logan Airport to Back Bay Station, which is just a four-minute walk from the hotel entrance. Check-in was smooth, friendly and efficient, and we were given our requested room. Our room was spacious and well-equipped, with a fantastic view over Boston Bay. It had a spacious seating area, a large flat-screen TV, a full size in-room fridge, a spacious rain shower, and ice stations on each floor. The bed and bedding were of high quality, and there was a selection of pillows to choose from. One of the most impressive features of this hotel is the in-room security safe, which is rare in many US hotels. There are also excellent food and beverage facilities on-site, and an extensive room service menu. The housekeeping was of a high standard, and complimentary water was provided each day. If you haven’t already, I highly recommend signing up for the Marriott Bonvoy awards programme in advance of your stay. This will give you free WiFi for your entire stay. The hotel is located in downtown Boston, with easy access to Back Bay and Copley Square metros, the Boston Public Library, Prudential Centre, and many other facilities such as supermarkets, restaurants, and cafes. I would highly recommend this hotel.  

I enjoyed staying here! It was so nice and the service was great, food and drinks were great too. Definitely get your moneys worth!

The room is quite big, with a separate kitchen, refrigerator, dishwasher, oven and kitchenware, so you can cook your own food. The mattress is very comfortable and the hot water is also very good. The only problem is that the breakfast is relatively simple. After all, Americans and Chinese are different, especially in terms of food requirements. The room is cleaned every two days. The location is also very good, and it is very convenient to take the subway.

Credits for food variety for the morning bf , complimentary snacks upon check in and free evening reception and free shuttle service to and from airport. Disappointed with reception poor services. Prepaid 3 nites room charges but only activated my room card for a night. Felt bad especially we had a day out coming back exhausted during night unable to enter the room, need to walk down and request for the key update which experienced unfriendly and rude management staff without apologies for the incident happen, in return asking back, what do you want me to do now? shouldn’t

The location of the hotel is good: it is a 100-meter walk to the silver line, which is very convenient to the city center and the airport. The Avis car rental station is also nearby. There are many restaurants to choose from nearby. The hotel staff are very friendly and the service is enthusiastic. The hotel has complete facilities , clean and comfortable.