Hotel Dengan Spa di Utah, United States

Overall, the hotel makes a very nice and clean impression. However, there are clear weaknesses in the commercial processing. I booked and paid for the room via your platform. After completing the booking, I received an email asking me to check in online. As part of the check-in process, I provided my credit card details. Immediately after the online check-in, my credit card was charged with an amount of approx. 180.00 €. This procedure initially seemed unusual to me, as the room had already been paid for and the hotel already knew my card details. After checking in at the hotel, a further booking of €162.27 was charged to my card. I informed the hotel reception about this and they assured me that these two reserved amounts would be released after check-out. The first reserved amount was released a few days after check-out, but the second was not. On August 26, 2024, my card was debited with €80.93 and on the same day €80.43 was credited again. The result is that my card is still charged today, eleven days after check out, with a reservation of approximately $180.00. I am surprised about such a behavior and have asked the hotel to explain the reasons for the charges on my card. I have already complained to Wyndham and asked the hotel to ensure that the amount -still reserved on my card- is now quickly released.

My stay at this hotel was exceptional! The level of cleanliness was outstanding—every corner of the room and common areas was spotless, creating a very welcoming and comfortable atmosphere. The hotel itself is housed in a beautiful, high-class building with elegant design and modern amenities, truly exuding luxury. From the moment I walked in, I could tell this was a place that values quality. Highly recommended for those who appreciate upscale accommodations!

I’ve visited this place each year for the past 8 years. It’s a wonderful stay with beautiful views. It’s starting to show it’s years(hot tube doesn’t make bubbles, outdated rooms) the staff is always friendly the grounds always look good and you can’t beat the views. I’ll continue to stay here each and every time I visit.

本來一直不太喜歡住老的酒店，但是看到評分很高，位置也很好，就果斷訂了。果然物有所值，酒店有香港半島的感覺，雖然有歷史但是維護得很好，房間和洗手間都很大。室外游泳池到了下午很熱鬧，一樓的餐廳環境不錯，但是菜式偏鹹

Very nice and clean. Looks new and modern. Rooms and Bathroom clean and modern. Breakfast was ok. WiFi didn’t work for any of us.

가격대비 좋았어요 하루 잠깐 자기에 적당한거 같아요 ㅎㅎㅎ 합리적인 가격..ㅎㅎ 조식도 간단하게 먹기에 아주 좋아요

The staff Maddie, Brandie the trainee, Tiffany, Mrs. C from the front desk were all hilarious and helpful. They made my stay even more enjoyable. The were knowledgeable, helpful and humorous. I'm glad I met them. I asked about turkey sausage(I don't eat pork) they facilitated my desire!!!. I am giving them all thumbs way up and kudos! Taalib

Very nice facility. Unfortunate to have a power outage in the region due to a wildfire near the town. Understandable, but the breakfast was cut short by even after the power came back on about 45 minutes before scheduled end at 10am.

Perfectly located in gorgeous Springdale, only minutes walk from the Zion National park gates. The view from our room was stunning with the mountain ranges in view. 10/10 would stay here again.

Everything was up to satisfaction. The only complaint is the coffee making machine- the Latte made was horrible. No other issues faced.