Нас заселили в номер категории ниже зарезервированного, в два раза по площади.
Увидели мы это уже на следующее утро во время уборки номеров.
Мы обратились к менеджеру отеля, но тот в грубой форме ответил, что отель полный, переселить нас не получится и вообще не сотрудничает напрямую с трип.ком
Никаких компенсаций и извинений от отеля не последовало, спасибо, что трип.ком на жалобу частично вернул денежные средства за номер
Не могу рекомендовать этот отель ввиду крайне низкого сервиса.
The hotel is in best location to see table mountain and visit Cape Town. Our room on the 14. Floor is so big and luxury. The personal in Taj hotel are all so friendly and helpful, they try their best to satisfy the guests. The food and wine are fantastic!
Мы жили в апартаментах. Все есть! Уборка каждый день, даже постельное меняли каждый день. Вид на океан. Есть холодильник, микроволновка, плита, стиральная машина.
Great Stay for a Convenient & Comfortable Airport Stopover
I stayed at Hotel Verde for just one night to catch my early flight, and it was the perfect choice. The location is incredibly convenient, and the shuttle service was punctual and easy to find ~ making my airport transfer stress-free.
My room was very comfortable, and I was lucky enough to have a lovely view of Table Mountain, which was a nice bonus! The restaurant exceeded expectations ~ both dinner and breakfast were delicious, and the service was excellent.
The staff and shuttle drivers were all friendly and accommodating, which made my short stay even more pleasant. Considering the free shuttle, complimentary breakfast, and overall sense of safety (especially important as a solo traveler), the price was definitely worth it.
I’d happily stay here again before a flight and would recommend it to other travelers looking for comfort and convenience.
Krystal Beach Hotel boasts a unique architectural design seamlessly immersed into its surroundings. It’s like a Cruise Ship with bigger spaces. The rooms are well designed and maintained. The staff are professional.
However, the food leaves a lot to be desired. The Hotel could do better with their breakfast buffet menu. Once you have your first breakfast, there is no motivation to go for breakfast on subsequent days because the food options aren’t spiced up on different days. Just the same menu and average at best.
So good we are staying longer!
Apart from the obvious draw of the fantastic golf course onsite the hotel and spa are a real treasure. Breakfast is to a very high standard. Rooms are spacious but the real bonus is the spa and facilities. Unlike other hotels on the garden route with high costs and limited availability the range of treatments on offer is excellent, staff work hard to fit you in and they are very reasonably priced too.
Reception staff are very helpful and ensure you are aware of all the local walks and things to do.
I’d definitely stay again…. We are already staying longer than originally planned.
Terletak di Oudtshoorn, De Zeekoe Guest Farm di di kawasan bersejarah, hanya 5 minit memandu dari Ladang Pertunjukan Safari Burung Unta dan 10 minit dari Muzium C.P. Nel. Rumah tamu mesra keluarga ini berada 9.2 km dari Arbeidsgenot dan 10.1 km dari Jambatan Gantung Oudtshoorn.
Belai diri anda dengan urut, rawatan badan dan rawatan muka. Jika anda inginkan peluang rekreasi, anda akan mendapati kolam renang terbuka dan basikal sewa. Kemudahan tambahan di rumah tamu ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan penjagaan anak/bayi (surcaj). Tetamu boleh menumpang naik pengangkutan ulang-alik kawasan (dengan surcaj) ke destinasi berhampiran.
Nikmati juadah di restoran atau snek di salah sebuah daripada kedai kopi atau kafe. Atau, nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) di rumah tamu. Bertegur sapalah dengan tetamu lain di majlis makan percuma yang diadakan setiap hari. Hilangkan rasa letih di penghujung hari dengan minuman di bar/ruang istirahat atau bar tepi kolam. Sarapan bufet percuma disajikan pada setiap hari dari 8:00 hingga 10:00.
Kemudahan yang ditampilkan adalah termasuk perkhidmatan pencucian kering/dobi, kemudahan dobi dan peti simpan selamat di meja/kaunter hadapan. Tetamu boleh menggunakan pengangkutan ulang-alik lapangan terbang dengan membayar surcaj manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 21 bilik tamu yang dihias secara berasingan. Katil Select Comfort anda disediakan dengan peralatan tempat tidur premium. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi persendirian dengan pancuran mandi menampilkan hulu semburan mandi hujan dan kelengkapan dandanan diri percuma.
Yes we enjoyed our stay thank you. We were just limited with a family of 5, 2 adults with 3 kids aged 12, 9 and 4 years old with the hotel rooms limited to 2 adults and 2 kids because we couldn’t book 2 separate rooms as the kids are too small to stay alone in a room or me and my husband having to split with the kids, not ideal.
My family and I had a great stay, well located to the mall, and the city. The staff is great too
Sangat Baik
8 ulasan
8.4/10
Harga bermula
AU$ 106
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Spa di Western Cape
Terokai Ulasan Tetamu Hotel di Western Cape
Lihat semua
9,1/10
Great
DDaliBrasilUKGreat Stay for a Convenient & Comfortable Airport Stopover
I stayed at Hotel Verde for just one night to catch my early flight, and it was the perfect choice. The location is incredibly convenient, and the shuttle service was punctual and easy to find ~ making my airport transfer stress-free.
My room was very comfortable, and I was lucky enough to have a lovely view of Table Mountain, which was a nice bonus! The restaurant exceeded expectations ~ both dinner and breakfast were delicious, and the service was excellent.
The staff and shuttle drivers were all friendly and accommodating, which made my short stay even more pleasant. Considering the free shuttle, complimentary breakfast, and overall sense of safety (especially important as a solo traveler), the price was definitely worth it.
I’d happily stay here again before a flight and would recommend it to other travelers looking for comfort and convenience.
Cchan in keiThe hotel location is the best, so close to the conference place and can walk to V&A waterfront around 20mins. Or you can take a hop on hop off bus to go around cape town, the bus stop also very close tho the hotel.
But honestly the hotel is not really clean, but the room is big enough! Better ask for nee renovated room, the old one is really old, you won’t like it.
And better bring your own slippers and teeth brush, cause the hotel didn’t provide but you can pay hotel to get one.
The breakfast is just ok, but there is a burger king near the hotel.
And need to be careful when go out, especially during night time.
SShu-JuneThe hotel is in best location to see table mountain and visit Cape Town. Our room on the 14. Floor is so big and luxury. The personal in Taj hotel are all so friendly and helpful, they try their best to satisfy the guests. The food and wine are fantastic!
LLeightonLovely stay at Pepperclub - recommended. We chose to celebrate a big milestone in South Africa to create some very special memories. We toured from Joburg, through Nambiti to Durban and then onto Cape Town, and we booked Pepperclub to have a pampered end to our trip. The location is great, near Bo Kaap, local markets and safe to walk around. We had no problem getting where we needed to go. The hotel is very clean including the communal areas, gym and of course the rooms. However, housekeeping was more 4* - simple requests like extra blankets needed to be chased, and the turndown of the room happened every day but was inconsistent (sometimes the bathroom was cleaned and restocked, sometimes not). Similarly, the service was inconsistent even through the reception/concierge was always well staffed - Godfrey always greeted us enthusiastically, and there was another duty manager that was very diligent and followed-up well. However, when Godfrey was not on shift the welcome was more muted, and the staff on reception weren't exactly warm and not always efficient.
Restaurant staff were always very warm and friendly. Breakfast was great - with good selection of buffet and a la carte options served swiftly. Lunch options were good too, and room service was efficient.
Spa was excellent with very good massages and treatments. The Gym is good, though a little small, and for clarity the pool is not heated (but is beautiful). We didn't get a chance to try the private Odeon cinema, but they only had older movies not the newer ones found at public Odeon cinemas.
Great views of Table Mountain and Lions Head from the rooms. The hotel were able to grant our special requests of early check-in, inter-leading rooms and they dressed the room and provided cake and bubbly to celebrate our anniversary - lovely touches. You won't regret your stay, but you may not be compelled to stay again.
OO.N.AThe Westin, Cape Town, is an old hotel, but it continues to maintain its presence, quality, and some high standard in Cape Town. We stayed here for 8 days, during a friend's 60th birthday celebration event in Cape Town.
We occupied an executive room and were also given access to the executive club on the 19th floor. The room was very nice, with good linen, bed of high standard. That said, we had to lodge a complaint on the hurried nature of how our room was cleaned on our second day of stay. The bed was not made properly, the carpet floor wasn't clean, and the bathroom was half cleaned. It's not good for a 5-star hotel. After complaining, the housekeeper made amends, and the cleaning standard was raised to the highest standard for the duration of our stay.
We also ordered food from room service and half of what we ordered were not brought - they gave us something else, but after waiting for 45 mins for the original order to be brought to us we reluctabtly accepted the wrong order, ate the food and then lodged our complaints later.
The breakfast buffet was alright, but there weren't great selections of cold meats in the cold meat section. They really need to improve on this.
Lastly, the overall service delivery by some of the staff really need serious improvement. Some of the staff in the restaurant are way too loud when talking to each other, and some of them even give out bad unwelcoming and nonchalant attitude/vibe to their customers. It is like they feel that they're doing us, their clients, a favour by serving us. Not good enough for a hotel of this standard, abd some of those staff need to be retrained.
Overall, we enjoyed our stay at The Westin and we will definitely come back there when next we visit Cape Town.
GGuest UserThe location of this hotel is good and safe, but I don’t really like the parking fee of 50 rand per day. There is a shopping mall in the back and it is very convenient to walk there. The room is enough for two people. You can see Table Mountain and the sea from the window. I stayed at the hotel on the first day It is beautiful to see the sunset directly, but the check-in time is 3:00 a.m., we can only put down our luggage at 1:00 a.m. and go out for a walk
DDes MojMooiplaas is a stunning venue for a clean, crisp peaceful getaway. The views overlooking the orange skyline and Ostriches doing their thing was, Oh so lovely!! The place is well managed and the staff are a friendly bunch of good old happy country folk. Nothing was ever too much. The food was delicious and fresh fruits and vegetables were delivered everyday. The rooms are old but neat. The wooden floors give the place a vintage feel. The old brown wall to wall carpet was not great but the beautiful rugs thrown over it made is bearable. They have some good quality books to read and enjoy. The breakfast and dinner menu was on point👌🏾👌🏾. I loved the home baked bread 😋 😋. The breakfast box prepared before my 5am-120km ride was excellent! It was prepared excavtly As I had requestes. I have already booked for my next trip😍😍. I loved seeing the stuff happy and enjoying their work. It’s always a good sign when staff enjoy what they do. I think I might have made a friend or two. The curio shop is interesting and the service at the Spa was… you guessed it, Oh so lovely!!☺️
KKeyloThis hotel is in the centre of the CBD. It’s closer to many local amenities and long street. The hotel staff are very friendly and helpful. Breakfast has a variety of options and the restaurant is open until very late at night and has local and international cuisines like Korean short rib and Vietnamese spring roll. The rooms are very clean and spacious. They have The Grotto Spa within the hotel which I highly recommend. I definitely would suggest you check it out if you plan to visit Cape Town.
LLikeAStarSanbona Wildlife Reserve is a league of it's own. Our driver picked us up from Cape Town and it took about 2 and a half hours to reach the gate of Sanbona
From the gate to our glamping tents was another 90 mins drive into an expansive dessert - 62,000 hectares
We got real lucky and saw Lionesses, Cheetah, Giraffes, Hippos, Rhinos, Baboons, Elephants etc. Our Guide Joe was absolutely fantastic and knowledgeable
The glamping tents were so spacious, connecting you right back to nature with outdoor showers, jacuzzi etc
Our meals were fantastic, and they can accommodate to most dietary restrictions. We ended up trying both the Springbok, Kudu, Hake, Kingklip - all local delicacies
Love how South African wines were included in our full board experience allowing us to sample Bruts, Rosé and even their Pinotage
We ended the evening stargazing as usual, this time being able to see both the Southern and Northern Hemispheree
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