Hotel Dengan Spa di Cape Barat, Afrika Selatan

Upgraded to a Loft suite. Excellent (once the air conditioner unit was explained). Staff great. Housekeeping a bit too eager. On site restaurant Liberty's seems slow and disorganized, even for South Africa and especially for a Hilton's. Free shuttle to V&A Waterfront every two hours. Walking distance to the Old Biscuit Mill (a Saturday morning must-do). Regular and reliable taxi service around Cape Town at reasonable rates, for drop off and pickup. Airport shuttle. Neighborhood was very safe Don't pre-book tours before you get here; Yasir and his team will take good care of you.

This is the best 5 str hotel in Capetown for me. Attentive staff , excellent service and tasty breakfasts are they key components of success

Great location for the airport and the free shuttle is perfect. The hotel is very comfortable and has everything for a great overnight stay. My only gripe is the staff all.standing around in groups chatting loudly at breakfast and having to wait 20 minutes for change in the restaurant in the evening.

I was in Cape Town for business, on my birthday, but thank you for making it so special! I’ve been to quite a few hotels in the past few years but Radisson is on the top of my list! The rooms are always in pristine condition and the staff so friendly.

Very nice modern and luxurious decor, proactive and welcoming staff. Rooms are quite cosy, would recommended for couples or solo/business travellers. The bar and restaurant services delicious and decadent food. Location is very central and close to everything, but would receive recommend vehicle access, as there are not many things in walkable distance. Has a great night life scene, is popular amongst very hip club hoppers and social scene.

The stay was brilliant.... I can't complain about anything... Friendly staff and great service from the time you walk in till the time you leave..... Thee availability of the staff that's on the premises to assist you is great... Not that it ever came to that point... Where it was needit to contact them late nite... Brilliant service that's definitely my new getaway spot from home.

We stayed in this hotel for 5 nights in Capetown. The staff were nice but the room was average. Our family stayed at the 8th floor and we could hear the music and noise every night and it lasts until the next morning. There was no place to sit nor was there a table to write on. The worse thing for me was the bathroom. There was only a bath tub. No shower facility and no drain on the floor. It was difficult to take a quick shower because the whole bathroom floor would be full of water. It is also a challenge to step into and off the tub because it was too high and with the floor wet, it would be slippery. Hope they improve and provide better solutions to this problem.

Einfach spitze! Der krönende Abschluss unserer Südafrika Rundreise. Schöne große Zimmer, mit 2 großen bequemen Betten, sogar ein Fenster kann man ein wenig öffnen (ein sehr großes Plus), sodass man die Klimaanlage nicht unbedingt einschalten muss. Großes Badezimmer, extra WC, extra Dusche, Bademäntel und Badeschlapfen ebenfalls vorhanden. Kaffeemaschine und Wasserkocher vorhanden. Beim Frühstück hat es an nichts gefehlt, ganz toll. Das Personal ist sehr freundlich, und aufmerksam, besonders beim Frühstück. Im gesamten Hotel Lobby- Bar- und Frühstücksbereich nicht zu stark unterkühlte Temperatur. Ein angenehmer Duft „White Tea“ strömt durchs ganze Haus. Ein kleiner Pool und ein größeres Hallenbad stehen zur Verfügung, beides aus Zeitmangel nicht genutzt. Zur Waterfront geht man ca 20 Minuten. Ein wunderbarer Aufenthalt, leider nur für 2 Nächte.

Lovely hotel with unique rooms in an old but restored building. The staff are very friendly and helpful. We had a deluxe room for 4 nights facing Bree St. The noise from the street and restaurant below could be loud but it didn’t keep us from getting a good nights sleep. If you want modern, this isn’t the place for you. We liked the uneven floors and the high ceilings and vintage furniture. No pool or gym. The breakfast was superb, good variety so even though the menu didn’t change you had multiple options. Most importantly, the hotel is in a safe area. Lots of dining options within a five min walk. Much of the city is not safe so stick to very touristy areas when walking or take Uber otherwise you may wind up having a very unpleasant experience like we did.

We stayed at the Onyx while participating in the Two Oceans Marathon. The rooms were clean and spacious. The staff especially Randall was friendly and professional. We would highly recommend the Onyx Hotel and will definitely stay there again.

Upgraded to a Loft suite. Excellent (once the air conditioner unit was explained). Staff great. Housekeeping a bit too eager. On site restaurant Liberty's seems slow and disorganized, even for South Africa and especially for a Hilton's. Free shuttle to V&A Waterfront every two hours. Walking distance to the Old Biscuit Mill (a Saturday morning must-do). Regular and reliable taxi service around Cape Town at reasonable rates, for drop off and pickup. Airport shuttle. Neighborhood was very safe Don't pre-book tours before you get here; Yasir and his team will take good care of you.

This is the best 5 str hotel in Capetown for me. Attentive staff , excellent service and tasty breakfasts are they key components of success

I was in Cape Town for business, on my birthday, but thank you for making it so special! I’ve been to quite a few hotels in the past few years but Radisson is on the top of my list! The rooms are always in pristine condition and the staff so friendly.

Very nice modern and luxurious decor, proactive and welcoming staff. Rooms are quite cosy, would recommended for couples or solo/business travellers. The bar and restaurant services delicious and decadent food. Location is very central and close to everything, but would receive recommend vehicle access, as there are not many things in walkable distance. Has a great night life scene, is popular amongst very hip club hoppers and social scene.

Great location for the airport and the free shuttle is perfect. The hotel is very comfortable and has everything for a great overnight stay. My only gripe is the staff all.standing around in groups chatting loudly at breakfast and having to wait 20 minutes for change in the restaurant in the evening.

The stay was brilliant.... I can't complain about anything... Friendly staff and great service from the time you walk in till the time you leave..... Thee availability of the staff that's on the premises to assist you is great... Not that it ever came to that point... Where it was needit to contact them late nite... Brilliant service that's definitely my new getaway spot from home.

We stayed in this hotel for 5 nights in Capetown. The staff were nice but the room was average. Our family stayed at the 8th floor and we could hear the music and noise every night and it lasts until the next morning. There was no place to sit nor was there a table to write on. The worse thing for me was the bathroom. There was only a bath tub. No shower facility and no drain on the floor. It was difficult to take a quick shower because the whole bathroom floor would be full of water. It is also a challenge to step into and off the tub because it was too high and with the floor wet, it would be slippery. Hope they improve and provide better solutions to this problem.

Einfach spitze! Der krönende Abschluss unserer Südafrika Rundreise. Schöne große Zimmer, mit 2 großen bequemen Betten, sogar ein Fenster kann man ein wenig öffnen (ein sehr großes Plus), sodass man die Klimaanlage nicht unbedingt einschalten muss. Großes Badezimmer, extra WC, extra Dusche, Bademäntel und Badeschlapfen ebenfalls vorhanden. Kaffeemaschine und Wasserkocher vorhanden. Beim Frühstück hat es an nichts gefehlt, ganz toll. Das Personal ist sehr freundlich, und aufmerksam, besonders beim Frühstück. Im gesamten Hotel Lobby- Bar- und Frühstücksbereich nicht zu stark unterkühlte Temperatur. Ein angenehmer Duft „White Tea“ strömt durchs ganze Haus. Ein kleiner Pool und ein größeres Hallenbad stehen zur Verfügung, beides aus Zeitmangel nicht genutzt. Zur Waterfront geht man ca 20 Minuten. Ein wunderbarer Aufenthalt, leider nur für 2 Nächte.

Lovely hotel with unique rooms in an old but restored building. The staff are very friendly and helpful. We had a deluxe room for 4 nights facing Bree St. The noise from the street and restaurant below could be loud but it didn’t keep us from getting a good nights sleep. If you want modern, this isn’t the place for you. We liked the uneven floors and the high ceilings and vintage furniture. No pool or gym. The breakfast was superb, good variety so even though the menu didn’t change you had multiple options. Most importantly, the hotel is in a safe area. Lots of dining options within a five min walk. Much of the city is not safe so stick to very touristy areas when walking or take Uber otherwise you may wind up having a very unpleasant experience like we did.

We stayed at the Onyx while participating in the Two Oceans Marathon. The rooms were clean and spacious. The staff especially Randall was friendly and professional. We would highly recommend the Onyx Hotel and will definitely stay there again.

We stayed in a Karoo cottage for 2 nights. I had previously stayed (9 years ago) and was disappointed with my experience this time round in comparison. Starting with the good things - the animals and reserve itself were fantastic! Could not fault the length of the game drives, the knowledge of the safari leaders or the quality of service in that respect. We also opted to do a quad bike safari, which was a truly unforgettable and fantastic experience! Notwithstanding this, there were a few issues which we think could be improved: 1. While we understand Aquila is a business and needs to make money, we were shocked to find that no drinks were included (aside from juice and water at breakfast, and a single complimentary beverage on evening game drives). At lunch, dinner and throughout the day guests were required to pay for bottled water to keep hydrated. We paid a lot of money to stay 2 nights in a Karoo cottage so were disappointed that things like water, Coca Cola and locally produced wine were not included in the price. 2. The whole format has become more family friendly and at some points this detracted from the luxury experience expected for the price paid. Buffet food options seemed geared up to children’s needs/preferences and the pool area was often incredibly loud with screaming, shouting and splashing. Our first game drive was completed ruined by sitting next to a couple with a toddler and small baby dot 3 hours. The constant squealing and crying was not the luxury safari experience advertised by Aquila and, more importantly, we were extremely concerned for the baby’s welfare given the jolting of the safari jeep. Not a suitable experience for little ones. 3. A few days prior to our arrival I emailed Aquila indicating that I have a severe food allergy and asked whether this was going to be OK with the buffet food. I never received a response. 4. Our Karoo Cottage itself was nice but a bit dated. We expected something more modern (I.e., bathroom and furniture) for the money paid. Our outdoor area was covered in debris and animal droppings, making it largely unusable. While we appreciate Aquila is a game reserve, things like this could be resolved by housekeeping to give guests better value for money. Overall, we had a good time at Aquila. But we would not recommend or return as we didn't feel the whole price (including the basic refreshments we had to pay for) was worth the money we paid.

Enjoyed a 2 night stay here, comfortable room with a couple of quirks and a very good restaurant. Breakfast is outstanding, and the baked goods available are worthy of an award. Staff are friendly and helpful. We had a Plenty room and as it is the top category room, were a little disappointed not to have a balcony as we could see other rooms have. There was a nice alcove with windows overlooking the pool but only 1 comfy chair so would suggest adding another armchair so both guests can enjoy. My other piece of feedback would be to opaque fully the glass between shower/toilet and bedroom as a night visit to the loo either needs to be torchlit or wake the other occupant when turning light on. The location on a central street was great for us although I would be nervous of noise if in a room overlooking it. Overall a decent hotel.

We arrived late in the evening, the restaurant had already closed. The kind front desk clerk called the restaurant and spoke to Thomas, who offered to have something made for us and delivered to our room. ( This hotel doesn't have room service). We had a nice steak and some wine, really needed after a long trip from the USA. In the morning, I was amazed by our surroundings. This is a beautifully situated resort. Our room was small but comfortable for the price. The included breakfast offered hot selections and a buffet, which was very filling. The dinners at the restaurant were excellent and well-priced. The golf facility is first-rate, with stunning views. We didn't have a car, which would be helpful if we were here longer than two nights. There isn't any place you can walk to. The Uber App was unreliable, but the front desk can help with transport. With a car, this would make an ideal location for a longer stay in Stellenbosch.

This is the second time staying at this small hotel and we recently spent four nights. The hotel is under new ownership since our last visit,but all of the wonderful staff are the same and Billy even remembered us from two years ago. We like the fact that you can walk into town easily from here. The breakfast is wonderful and filling. We can’t say enough about the friendliness of the staff, especially Lovemore and Billy, as well as the new owners, Steve and Shan. Steve can show you an app to use to figure out the load shedding times which are common in South Africa. We appreciate that the rooms have a coffee maker and a small refrigerator as well as very comfortable beds and a spacious bathroom. We plan to stay here again when we make the long trek back to SA from California.

Garden Route game lodge was fantastic. The game drives were absolutely awesome, and special thanks to Thalia for all of her impressive knowledge during these. All of the staff were so welcoming, and we felt so happy to be there. Dinner and breakfast was exceptional! We will definitely be back when we return to Cape Town!

Ok. Lots to say! We booked a 9am drive and arrived at the dirt road into the reserve with 40 minutes to spare. The road said closed! So we used google maps and information on their website and found another entrance for the lodges. So we drove for 40 minutes thinking we would just make it. But we couldn’t access the site there! So we went into the lodge reception and they called ahead and rebooked us on the 1pm and said they had reserved a table for us in the restaurant. And they told us to ignore the road closed sign! So another 40 minute drive back only to find the table reservation was not for anything complimentary! They could have emailed us to advise us to ignore the road closed sign but didn’t. The manager could barely apologise for what he called a minor inconvenience! To us, that was a stressful 90 minutes of extra driving! We had already filled in the online indemnity form- but they wanted a paper copy despite them saying in the on line form ‘save the trees’. To add insult to injury, the manager said he would come back to us about something complimentary but never did. We then went on the drive, got stuck in a mud ditch and had to wait for an alternative vehicle, which was filthy and uncomfortable compared to the first vehicle. Overall a memorable day for the wrong reasons. At least we saw some incredible animals.

I want to start by saying that my low review has nothing to do with the game drive or the accommodations, but instead the management and their inability to provide a solution to a problem that was their own fault. I booked this stay for my girlfriend’s birthday 6 months ago. (Her birthday was never acknowledged during our stay here by the way). In my package, I booked and paid for a 90 minute massage for the 2 of us. When we arrived to Gondwana, we asked about our spa treatments, but we were told by management they did not have us booked. They told us there was change in their booking system during July 2023 when we booked, and they had never transferred our spa reservation over, although they still had confirmation of our purchase. We asked for a resolution because we had been looking forward to these spa treatments. They offered us 60 minute massages during our afternoon game drive, which we obviously didn’t want to miss (plus the package I bought included 90 minute massages, not 60 minutes). The only other solution that was offered was for one of us to receive a massage on the morning of check out—Also not a good solution. We asked if there was any other compensation that we could receive for the inconvenience, but we were only offered a refund for the spa treatments. What makes all of this so frustrating is that they admitted this issue was their own fault when they failed to transfer our reservation in the booking system, but due to a lack of resolution, it felt like it was our fault for being uninformed and unprepared. We chose Gondwana because we heard it was the most prestigious game reserve in all of the Cape, but the lack of care for an inconvenience in our travels that was their fault has left us extremely disappointed. For a place of this caliber, they could do more than just offer a “sorry.” This is a very expensive stay, and you would think that would equate to caring about the guest, but it doesn’t. I want to mention that our game drive guide, Ruan has been nothing short of incredible. We’ve loved every minute of our game drives, along with the service at the restaurant and the luggage and housekeeping crew. But that is their job, to provide excellent service, and management should be held to the same standard. Unfortunately, with the lack of care of our reservation from management, what could have been a once in a lifetime time experience is left feeling flat.

Celebrated my mom’s birthday. We enjoyed our stay, loved the pool and our room was spacious and clean. The buffet breakfast is great, wish it had pancakes or waffles for vegetarians. The hotel is located at the heart of Knysna- short stroll to the waterfront, plenty of restaurants& activities. Parking is available on site for ZAR30 p/ night and tourism levy is ZAR30 p/ night. Our check in was 30 minutes late, (14:30) bit disappointed, but we understand it was peak period. Otherwise highly recommend and will definitely return!

I had an incredible experience at this hotel! The staff was exceptionally friendly and attentive, making me feel welcomed from the moment I arrived. The room was spacious, clean, and well-maintained. The hotel’s amenities, such as the pool were well maintained . The location was at housing area which not suitable for public transport, I had a fantastic stay and would highly recommend this hotel to anyone looking for a memorable and comfortable stay

I can recommend staying in the hotel part of SkyVilla. Great service, very nice staff, good food and wine. Very clean rooms and great beds. Location is high up Plett so the views are amazing. We had a really great stay. Thanks for everything! Minor tips: Downside is that you rely on their expensive service to drop you off and pick you up in the center if you want to have a drink and not drive yourself. Because there are no Ubers in Plett. Also the gym, located in a beautiful garden, needs some rethinking. By keeping doors and windows open it’s swarmed with bugs that don’t appreciate you working out there. Very uncomfortable.

We stayed for 3 nights. I paid in full in advance, but when we arrived at the hotel, I was told I still owe double the amount that I fully paid which I refused to do. After further discussion and waiting time, it was sorted out eventually and we could get our room key. Breakfast was good every morning, but the food at their day/evening restaurant is really not great at all. Tried pizzas and the chicken schnitzel there and it was just chewy and bland. The room was of good size, clean and had a nice view. Good size pool to enjoy, but it was hot and there were no umbrellas put up for the chairs by the pool. I asked reception if they can put some up, but they said they will check if they have but never got back to me or put any up! The vending machine at reception also had a problem and we had to drive to get cold drinks for the kids and something for the room. The beach bar below plays very loud music till midnight, and I could not get to sleep each night before the loud music ended.