Hotel Dengan Bar di Alberta, Canada

The bed was much too hard. The air conditioning unit kept switching itself from warm to freezing even though I had it on the heat-only setting. The housekeeping team tried to come in and clean my room 45mins before I was scheduled to check-out. Then my keycard was deactivated 10 minutes before checkout time so I was locked out when I returned from breakfast and had to go down to the front desk to get it fixed. The first lady at reception said she’d reactivated my keycard, so I went back upstairs and was still locked out, and the elevator was far too slow and I didn’t want to get penalised for checking out late, so I had to walk down the stairs (which were very difficult to find!) then a second lady gave me a different, new keycard to get back into my room, then I had to walk back up the stairs again and was finally able to get my luggage and check out. Overall it was a pretty bad experience.

Great value for a short term stay near the YYC, with turn off from major road BarlowTrail NE. The front entrance is a bit confusing if approaching from the rear industrial area. Staff were friendly and professional, usual hotel damage deposit and person staying in expectation. The room was very spacious and clean, although a bit dated. AC was a bit louder than expected, but was able to sleep through. I didn't have time to use the amenities (pool and gym).

Felt like a good 10-15 minute walk from the centre to the hostel. Good security measures. Bar is a little small and no room to move around at breakfast time and people are hovering and it gave me anxiety looking for the breakfast food as it was overwhelming with so many crowded people. Although can’t complain as it’s free and comes with your booking. Decent rooms but 2nd night in there is no cleaning I.e vacuuming not done as of yet and there’s a dead bug on floor. Friendly staff at the counter. Spacious room for luggage (6 bed share) and you need a thick locker key set for the lockers. Byo shower mat, slippers, hangers. Great bedside sockets curtain privacy!

The facilities in the room are relatively ordinary and a bit old, but the scenery outside the window is very good. You can see the snowy mountains and robes will appear from time to time outside the balcony👍. The service is also very good. The guy at the front desk will help take the luggage to the room.

The room is not very clean. Especially, the pillow has hair on it. The towel in front of the bathtub is dirty.

The hotel building seems quite new. Clean spacious room. Good warm breakfast. Nothing to complain about. Would stay again

Very comfortable, you can park on the side of the road or the parking lot opposite this night to save 50 yuan hotel parking fee. The hotel is in the city center, but downtown Edmonton is actually desolate Hahaha

Unfortunately, the front desk staff didn’t seem very welcoming. Their expression and tone gave the impression that they were not interested in helping guests. Overall, everything was great. The room was clean, the facilities were nice, and the stay was comfortable.

Clean, comfortable hotel located near the TCH and offers a perfect place for solo travellers, couples, and families alike to unwind. The breakfast was delicious and had lots of options – including a custom omelette station!

Service was fast and accurate for both in-room and at the restaurant. Check-in and check-out was swift. The doorman/valet and bell team are very friendly, gave great advice about where to go around the hotel while the concierge wasn’t there. Bathroom was small, but clean and everything you need is there. Highly recommend.