Hotel Dengan Bar di Wilayah Coquimbo, Chile

My Aunt, Uncle, my Mom, and I spent 2 nights at the Enjoy in Coquimbo. My mom and I shared a Suite on top (12th) floor and my aunt & uncle had a room on the 3rd floor. First of all this is certainly NOT a 5 Star hotel! It might be the best place in Coquimbo / La Serena and it may have once been a decent resort, but it missed on SO MANY fronts that I don't know where to start!!! - The furniture (specially in the lobby and by the outdoor pool) is really worn out and needs replacing. The whole outdoor pool area needs a giant makeover! - We came back from dinner to find a huge line of cars of ****** goers stretching down the street trying to get into the parking lot (that was full). After waiting for a while, someone in my party got out and went to ask how we (as hotel guests) were supposed to park our cars. We were instructed to go into thru the exit driveway and then turn the car in an impossible way to get in front of the waiting cars and thru the garage entrance (needless to say, despite being an excellent driver, I ended up scratching the rental car on a pole as I maneuvered the SUV into the garage). - The service was REALLY awful! We asked the front desk to please call a taxi for us (me and my 83 year-old mom) and they handed us a piece of paper with the taxi company's phone number! - I fell asleep on Friday night around 11pm only to be awoken at 11:30 by a full-on OUTDOOR disco party directly across the street from the hotel. It was so loud that it made the windows shake and it went on until 5am! Luckily, it was quiet the following night or I would have lost my mind! - The ****** is really NOT worth it and crowd is super low-budget! - The little store was always closed, the place where you eat breakfast is a million miles away, the windows are all dirty, I could go on and on ... Don't stay here!

Hotel is close to the beach and from my room I had beach view. Breakfast was really good and the room was spacious and clean. Parking was easy and staff was very nice. However, my rating was lower because I did an astronomy tour and arrived late back and water in the bathroom was out. It was after midnight, I was tired and with pandemic concerns. That did happen in the night before, but I was just going to the bathroom during the night so I forgot about it, but this is unacceptable in a hotel.

Las habitaciones son funcionales, bonitas, sencillas, pero el hotel es muy lindo. La piscina, el bar y los espacios comunes muy bien El restaurante es bueno, el personal muy amable, pero llama la atención el valor de algunos tragos, muy por sobre el precio de otros lugares mucho mejores. Ej: un Moscow Mule casi 15 lucas… lamentablemente no vi el precio antes, ni Miami se atrevió a tanto 😅😅

pésimas políticas de hotel Escribo ya que me pidieron hacer una evaluación de mi estadía la cual fue tan solo de una noche, ya que iba a Ovalle a un cumpleaños. A continuación, mis comentarios (cabe decir que quizás muchas cosas estaban en alguna especie de letra chica con la que uno no está acostumbrado a leer y las asume como garantizadas): • El check in es a las 16:00 y no a las 15:00 como en general lo es en todos los hoteles • Mi habitación no cubría la entrada al SPA (ojo, cuando digo SPA, este incluye la piscina al aire libre, por la que hasta ahora nunca había pagado antes en ningún hotel). Yo nunca había escuchado que uno deba pagar por entrar a una piscina al aire libre siendo huésped). Por ende, si alguien se queda en una habitación como en cual me quede esa noche y le gustaría bañarse en la piscina para refrescarse, debe considerar 10.000 pesos adicionales por persona, más 3000 pesos por persona por la gorra de baño. • El camarín del SPA no cubre shampoo. Ya que pagué el monto para ira la piscina ante el infernal calor de ovalle, y con la intención de ducharme antes de devolverme a mi casa, me quise dar una ducha en el mismo spa. Pedí shampoo y me dijeron que no tenían, que eso lo tenían en la habitación. Es decir que el costo por entrar al SPA está totalmente demás e inflado. Demás está decir que el shampoo de la habitación solo considera una ducha. Así que usted debe decidir cuando es mejor lavarse el pelo. Nio quiero pensar que hubieran cobrado por el shampoo adicional… pero dado lo que vi no me hubiera extrañado. • Sacar plata del cajero automático requiere pagar el ingreso al ******. Cuando uno se queda en un hotel de ******, en los cuales me he quedado en muchas oportunidades, en general está cubierto el ingreso al ****** por al menos una noche (finalmente acceder al ****** le deja más plata al ****** que no acceder). Cuando pregunté por un cajero automático, me dijeron que el ****** tiene un cajero y que para acceder al cajero debía cancelar la entrada. La otra alternativa era ira una bomba de bencina que quedaba a un kilómetro. Este último punto me hizo pasar un muy mal rato, y que debía cancelar es traslado de un taxi y el supuesto cajero que estaba a un kilómetro no estaba operativo. Por supuesto no iba a cometer la absurda estupidez de pagar una entrada del mismo hotel donde me estaba hospedando para sacar plata, así que tuve que subir a la habitación a buscar mi pin pass para hacer una transferencia. • Había que pagar por el agua. Tal como lo escucha, a diferencia de otros hoteles, donde en general se dejan un par de botellas de agua de cortesía (literal, una por huésped), había que cancelar un monto por cada botella de agua, desde la primera en adelante. En resumen, considerando que fui tan solo por una noche y que si bien mi habitación era una estándar que para ellos no cubría el ingreso al SPA (habitación por la cual pagué alrededor de 130.000 pesos chilenos aproximadamente), más los 26.000 pesos de SPA y 2 gorras.

Escondido en las calles del centro de La Serena, se encuentra este muy simpático y con historia, hotel boutique, manejado por Maria Angélica. Un muy lindo hotel, con habitaciones todas distintas y cuidadosamente mantenidas y decoradas, con zonas comunes abiertas y cerradas que se pueden disfrutar, incluyendo una piscina en el jardín. Desayuno muy rico y todo preparado por sus dueños, quien se ocupan personalmente de todos los detalles y necesidades de sus húespedes. Si vas a La Serena y te quedas por el centro, es una muy buena opción!

My Aunt, Uncle, my Mom, and I spent 2 nights at the Enjoy in Coquimbo. My mom and I shared a Suite on top (12th) floor and my aunt & uncle had a room on the 3rd floor. First of all this is certainly NOT a 5 Star hotel! It might be the best place in Coquimbo / La Serena and it may have once been a decent resort, but it missed on SO MANY fronts that I don't know where to start!!! - The furniture (specially in the lobby and by the outdoor pool) is really worn out and needs replacing. The whole outdoor pool area needs a giant makeover! - We came back from dinner to find a huge line of cars of ****** goers stretching down the street trying to get into the parking lot (that was full). After waiting for a while, someone in my party got out and went to ask how we (as hotel guests) were supposed to park our cars. We were instructed to go into thru the exit driveway and then turn the car in an impossible way to get in front of the waiting cars and thru the garage entrance (needless to say, despite being an excellent driver, I ended up scratching the rental car on a pole as I maneuvered the SUV into the garage). - The service was REALLY awful! We asked the front desk to please call a taxi for us (me and my 83 year-old mom) and they handed us a piece of paper with the taxi company's phone number! - I fell asleep on Friday night around 11pm only to be awoken at 11:30 by a full-on OUTDOOR disco party directly across the street from the hotel. It was so loud that it made the windows shake and it went on until 5am! Luckily, it was quiet the following night or I would have lost my mind! - The ****** is really NOT worth it and crowd is super low-budget! - The little store was always closed, the place where you eat breakfast is a million miles away, the windows are all dirty, I could go on and on ... Don't stay here!

Hotel is close to the beach and from my room I had beach view. Breakfast was really good and the room was spacious and clean. Parking was easy and staff was very nice. However, my rating was lower because I did an astronomy tour and arrived late back and water in the bathroom was out. It was after midnight, I was tired and with pandemic concerns. That did happen in the night before, but I was just going to the bathroom during the night so I forgot about it, but this is unacceptable in a hotel.

Escondido en las calles del centro de La Serena, se encuentra este muy simpático y con historia, hotel boutique, manejado por Maria Angélica. Un muy lindo hotel, con habitaciones todas distintas y cuidadosamente mantenidas y decoradas, con zonas comunes abiertas y cerradas que se pueden disfrutar, incluyendo una piscina en el jardín. Desayuno muy rico y todo preparado por sus dueños, quien se ocupan personalmente de todos los detalles y necesidades de sus húespedes. Si vas a La Serena y te quedas por el centro, es una muy buena opción!

My Aunt, Uncle, my Mom, and I spent 2 nights at the Enjoy in Coquimbo. My mom and I shared a Suite on top (12th) floor and my aunt & uncle had a room on the 3rd floor. First of all this is certainly NOT a 5 Star hotel! It might be the best place in Coquimbo / La Serena and it may have once been a decent resort, but it missed on SO MANY fronts that I don't know where to start!!! - The furniture (specially in the lobby and by the outdoor pool) is really worn out and needs replacing. The whole outdoor pool area needs a giant makeover! - We came back from dinner to find a huge line of cars of ****** goers stretching down the street trying to get into the parking lot (that was full). After waiting for a while, someone in my party got out and went to ask how we (as hotel guests) were supposed to park our cars. We were instructed to go into thru the exit driveway and then turn the car in an impossible way to get in front of the waiting cars and thru the garage entrance (needless to say, despite being an excellent driver, I ended up scratching the rental car on a pole as I maneuvered the SUV into the garage). - The service was REALLY awful! We asked the front desk to please call a taxi for us (me and my 83 year-old mom) and they handed us a piece of paper with the taxi company's phone number! - I fell asleep on Friday night around 11pm only to be awoken at 11:30 by a full-on OUTDOOR disco party directly across the street from the hotel. It was so loud that it made the windows shake and it went on until 5am! Luckily, it was quiet the following night or I would have lost my mind! - The ****** is really NOT worth it and crowd is super low-budget! - The little store was always closed, the place where you eat breakfast is a million miles away, the windows are all dirty, I could go on and on ... Don't stay here!

Hotel is close to the beach and from my room I had beach view. Breakfast was really good and the room was spacious and clean. Parking was easy and staff was very nice. However, my rating was lower because I did an astronomy tour and arrived late back and water in the bathroom was out. It was after midnight, I was tired and with pandemic concerns. That did happen in the night before, but I was just going to the bathroom during the night so I forgot about it, but this is unacceptable in a hotel.

Las habitaciones son funcionales, bonitas, sencillas, pero el hotel es muy lindo. La piscina, el bar y los espacios comunes muy bien El restaurante es bueno, el personal muy amable, pero llama la atención el valor de algunos tragos, muy por sobre el precio de otros lugares mucho mejores. Ej: un Moscow Mule casi 15 lucas… lamentablemente no vi el precio antes, ni Miami se atrevió a tanto 😅😅

Escondido en las calles del centro de La Serena, se encuentra este muy simpático y con historia, hotel boutique, manejado por Maria Angélica. Un muy lindo hotel, con habitaciones todas distintas y cuidadosamente mantenidas y decoradas, con zonas comunes abiertas y cerradas que se pueden disfrutar, incluyendo una piscina en el jardín. Desayuno muy rico y todo preparado por sus dueños, quien se ocupan personalmente de todos los detalles y necesidades de sus húespedes. Si vas a La Serena y te quedas por el centro, es una muy buena opción!