Hotel Dengan bar di Jilin, China

Traveling during the off-peak season, the hotel was excellent, and the front desk was incredibly responsible, taking care of everything. The hotel even has its own shuttle service with drivers who pick you up and drop you off wherever you need to go, and they even help you bargain! Much appreciated. Soaking in the hot springs while it snowed, then hitting the slopes at 8:30 AM – it was a fantastic experience.

Our stay in the Changbaishan Resort suite was absolutely perfect! The room was spacious, well-equipped, and clean, with floor-to-ceiling windows offering direct views of the mountains and forest. The service was attentive and thoughtful, and the breakfast featured fresh and abundant ingredients. The resort offers a wide range of activities, from forest walks to various leisure options, all within a tranquil and serene environment. Our whole family had a fantastic time, and the accommodation was incredibly comfortable. We'll definitely choose this place again on our next visit to Changbaishan!

Five-star rating! We stayed at Shangri-La Changchun with our whole family, including seniors and children. The service throughout our stay was exceptionally warm and attentive. I must specifically commend several staff members! 1. The poolside staff were incredibly thoughtful. In the early morning, there was already a dedicated attendant on duty. When my elderly family members were swimming, a staff member proactively offered dry towels. They were gentle and friendly, showing great care for the seniors, which was a heartwarming detail. 2. The experience with two front desk staff members was excellent: one was Tang Yue, and the other was Feng Yanyu. Both ladies were enthusiastic and patient throughout, meticulously guiding us on nearby attractions, taxi routes, and tips for visiting the morning market. I especially thank Ms. Feng Yanyu, who proactively added me on WeChat, telling me I could contact her anytime for any assistance. Her thoughtful and thorough service made us feel exceptionally secure while traveling away from home. Special thanks to her! 3. The concierge staff at the hotel entrance were professional and enthusiastic. They proactively helped us with our luggage upon arrival and hailed taxis and opened doors for us when we went out. Their service was perfectly measured, showcasing the professional standard of a five-star hotel. The hotel's location is superb, right next to a commercial area, making it very convenient for going out and dining. From the pool to the front desk and the doormen, every employee was gentle and courteous, with attention to detail evident everywhere. It's perfectly suited for stays with seniors and children. We will definitely choose this hotel again next time we visit Changchun. Highly recommended!

The hotel room was large and spacious, clean and tidy. The butler provided full-service tracking, offering us many suggestions and assistance during our vacation. Staff in the rooms, restaurants, hot spring pools, and lobby were all warm and polite, providing an exceptional emotional experience that made us feel very cared for. Our stay was a perfect 100%! We're especially grateful for the fruit and thoughtful little gifts from the butler. Due to time constraints, we only stayed for three days. We'll definitely come back to Crown next time if we have the chance – it truly lives up to its name as the 'Crown of Crowns'!

Traveling solo this time, my stay at Wanda Realm Hotel was the warmest experience of my entire trip. A special thank you to Manager Zhang Qian. Even before I checked in, she patiently provided me with all sorts of information about the Wanda Resort, including attractions, important notes, and route planning. This saved me a lot of trouble as a first-time visitor and filled me with anticipation for my upcoming itinerary. I was also incredibly lucky to see the most beautiful Tianchi Lake! During my stay, Manager Zhang Qian provided incredibly thoughtful care. After learning about my travel plans, she proactively prepared breakfast for me. When I needed to extend my stay, she actively helped me coordinate to keep my original room, so I didn't have to switch rooms or go through any hassle. My entire check-in and stay experience was incredibly smooth. As a solo traveler, these seemingly small details made me feel like I was receiving care from family. What touched me even more was that after I had already left the Wanda Resort, the hotel staff contacted me immediately to inform me that I had left something behind at the hotel. They carefully kept it safe and actively helped me retrieve my lost item. This level of dedication, responsibility, and meticulousness deeply moved me and truly made me feel the Wanda Realm Hotel's commitment to every guest. Every staff member at Wanda Realm Hotel demonstrated what it means to make guests feel at home through their actions, leaving me with the most wonderful memories of my trip. My heartfelt thanks to Manager Zhang Qian and all the hotel staff for their hard work! Their professionalism and enthusiasm deserve to be recognized by more people. In the future, whether I return to Changbai Mountain myself or recommend it to friends and family, Wanda Realm Hotel will always be my top choice. I wish the hotel prosperous business and continued success, and I look forward to meeting again next time!

The hotel exceeded our expectations, especially for families with kids. There are plenty of amusement facilities within the complex, and we even caught a fireworks show. A special shoutout to our butler, Qixi, who provided exceptional and attentive service. They answered all our questions, proactively shared local information and hotel details, and promptly resolved any issues, which really made up for some of the hotel's shortcomings.

If you are traveling during winter, it's a lovely place to stay, it's like a condo rent out of that sort, during the snow season does look like a santa town, a small village with decor surrounded with lights, very christmasy. Big apartment, we booked 2 bedrooms room type, heat, hot water etc all equipped. Cleanliness is great the first day, sloppy afterwards, stains on floors from day 2 til the day we left. We stayed for 5 nights. Service wise still quite good, 阳阳 is very responsive, 5 stars for her. But it's noisy every morning, there were 3 morning straight I got woken up by the noises at like 6am, other guests or staffs loud chats, banging sounds, furnitures moving around etc.... usually from 6-8 am. Breakfast is horrible though 😆 Overall, it's still a good option.

Choosing this hotel for my trip was absolutely the right decision; my overall experience was incredibly satisfying. The location is excellent, making it super convenient for getting a taxi or exploring the shopping district. The front desk staff were gentle and patient, handling check-in efficiently, and patiently answering any questions I had. The room was spotless, with no dust even in the corners. The mattress was just right—not too soft, not too firm—making it easy to fall asleep, and the windows provided excellent soundproofing, completely blocking out outside noise. The toiletries were of good quality, and hot water was available instantly. The internet speed was stable and fast. The hallway was quiet and tidy, with cleaning staff constantly maintaining the public areas. Breakfast offered a balanced mix of meat and vegetables, and the ingredients were fresh. The overall environment was comfortable and grand, the service was meticulous, and the price was very reasonable. It's perfect for both short trips and business stays. I highly recommend it and will definitely book here again next time.

My first impression upon arrival was the front desk service. Elva was gentle and polite throughout, not perfunctory at all. The check-in and check-out processes were completed in just a few minutes, and she even proactively offered to help with my luggage. She meticulously explained details about parking and breakfast times. The service was professional and heartwarming, which instantly gave me an excellent overall impression.

The location, transport, and environment are excellent. Across the street is MixC Mall, and the subway station is right outside. It's also not far from Changchun Railway Station. The view from the 43rd floor is great, and the sofa by the window is very comfortable. Breakfast was good. However, the service could be more proactive. I had a small hiccup during check-in, experiencing a power outage in my room for the first time, which required a room change. The issue was handled and resolved relatively quickly, and when I mentioned the tissues in the room were scarce, they were promptly refilled. I hope they can improve their attention to service details. Overall, I would still recommend this place.