Hotel Dengan Bar di Avannaata, Greenland

Travelling is an eye opener. I came across the worst rudest Front Desk person , Heidi. I booked a Seaview Executive Room, but was given one with a view of a broken hut on some stones. Heidi at the Front Desk said , ” You booked through *******, so we cannot change for you.”. I said ,” I paid extra to have a seaview room snd it is printed out on my voucher. .” ... Heidi said ” ******* made a mistake, our hotel is full, we cannot change room for you”.I said I need to take photo of your name plate to complain against you” . Heidi said , ”It is against the law here for you to take a photo of me, I will call the Police” ...She stormed into the manager's room. Her manager, Renee, was more reasonable. We were offered a seaview room in the end. I hope that this very bad experience was not because I am asian. The rooftop restaurant is good because of it staff, its view. I should have taken photo of the 'broken hut view' room.

Food was great. Room great. Food manager was excellent.  Front desk staff not helpful at all No one will help u with luggage U will not receive info on how breakfast works U will be locked out if u are 1 sec past checkout

This hotel is old and the interior is a bit dated but otherwise quite lovely. Very good service! Good location! Free airport transfer! Delicious breakfast! Restaurant is very good if you want to grab a nice dinner!

Excellent service. Beautiful location with views of icebergs. Saw northern lights from the room window.