Check in was smooth but could do with giving more information about the hotel.
During the stay, only large towel is provided. No small towels. Not a problem for me as I’m travelling solo.
I had the deluxe sea view and view is great too. Bed a comfortable. Pillows are great too.
Totally is fine. But I really don't like dark room. There were 2 bulbs down. I call that service at 6 pm, they directly came to check and they came back with new bulbs at 9pm. Maybe the replacement not available at that time. But because my children were sleeping at that moment so I cancel it.
It is the best hotel nearest to every POI in bukittinggi. The hotel's Saka Cafe level 4 provides great ambience and view overlooking scenic town view and panoramic view of the mountain and valley. The superior family room we were staying in is spacious and comfortable most suitable for 3 people. The breakfast was decent serving traditional delicacy. Toast and cereal for kids are available. The seating is limited but there was no queue problem. The exception is the only lift operational is slow serving 6 levels. However, we got around this by using stairs which are quite steep and hard on my poor knees. So, if you are visiting together with elderly with walking difficulty perhaps it would be best to stay in the rooms nearest to the ramp nearby the reception.
Overall everything is good.Clean.Fast service.Friendly staff and good welcoming from them especially from Miss Nada from the front counter.Breakfast is really good with variety of Indonesian foods.Thank you Santika Bukit Tinggi
Hotel Mercure mempunyai pengalaman terbaik yang pernah saya tinggali. Tilam dan bantal sangat, sangat selesa, penebat bunyi juga sangat baik, dan ia sangat, sangat bersih. Sarapan pagi dan makan malam di restoran sangat lazat, dan bahagiannya lebih besar daripada di luar. SPA juga sangat selesa, dan gadis urut sangat mahir dan profesional. Ia juga sangat dekat dengan tepi laut Anda boleh melihat laut dari tingkap yang sangat bersih dan cantik.
Kolam renang juga sangat bersih, ia ditutup pada pukul 8 malam setiap malam dan mula membersihkan. Hotel yang sangat disyorkan!
Cukup memuaskan menginap disini hanya case saat sarapan kode RO(room only) jadi bikin risih padahal ordernya include breakfast hehehe...
Menakjubkan
122 ulasan
9.6/10
Harga bermula
€ 25
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Bar di West Sumatra
Terokai Ulasan Tetamu Hotel di West Sumatra
Lihat semua
9,3/10
Great
AAZMAN BIN SAINIVery clean rooms and larger than the rooms we stayed at Santika Bukit Tinggi. Very nice and wide spread to choose from local to western for buffet breakfast .
SSanti BucharyGood value for money. The location is great, approximately 30 minutes from Minangkabau Airport. The room was quite spacious and clean. The air conditioning was strong and cold, which was a welcome comfort given Padang's hot climate.
Breakfast offered a wide selection, featuring both traditional Minang dishes and more general options. Everything tasted delicious, and they even served traditional *jamu*.
Highly recommended for those looking for a stopover hotel in the Padang area, especially because it's not too far from the airport.
GGuest UserNice service.. For I forgot that have to catch up early morning flight, but already booked breakfast for 2 pax.. Cannot return the money for the second day breakfast, only can take away the breakfast.. So we request for the breakfast, they served it with fruits, buns and rice and vegetables plus chicken (actually we request for it).. Thank you so much for fulfilled my request.. Going to stay again at rocky for next visit to padang.. Beside there also got supermarket, nice!
SSyahmi WazerEverything is just nice. Breakfast is so delicious! I’m from Malaysia, but I can skip some of my Minang/Padang food hunting because they also provide local dishes, which are really tasty. The location is very close to Jam Gadang—within walking distance. The staff are friendly too.
The only thing that made me feel a bit uncomfortable was this: I didn’t hang the “I need room cleaning” tag on my door because I was still in the room. A cleaning staff member knocked and said “room cleaning,” but I didn’t respond since I was still inside and hadn’t requested cleaning. Then, the staff used a key card to open the door. I felt a bit violated, though it wasn’t a big issue for me as I was alone and fully dressed.
However, it would be better if staff didn’t enter unless there’s a clear request for cleaning—just in case someone is inside and not properly dressed.
EerzammIt is the best hotel nearest to every POI in bukittinggi. The hotel's Saka Cafe level 4 provides great ambience and view overlooking scenic town view and panoramic view of the mountain and valley. The superior family room we were staying in is spacious and comfortable most suitable for 3 people. The breakfast was decent serving traditional delicacy. Toast and cereal for kids are available. The seating is limited but there was no queue problem. The exception is the only lift operational is slow serving 6 levels. However, we got around this by using stairs which are quite steep and hard on my poor knees. So, if you are visiting together with elderly with walking difficulty perhaps it would be best to stay in the rooms nearest to the ramp nearby the reception.
MM_FaizalGood location and helpful concierge staffs. Unfortunately the hotel doesn’t attentive enough to facilitate our request of double bed for all 4 rooms booked about a month prior to our arrival. 3 out of 4 rooms were without hot shower which annoyed us a lot. The room I stayed (#552) shares the same balcony with the next room and surprisingly the balcony door can’t be locked. Very loud music from the rooftop bar was also very annoying. Breakfast was not impressive and staff not attentive enough to replenish drinking glass for the fruit juices. Will choose other hotel whenever I visit Padang on the future.
KKevinChee520Got free upgraded to Deluxe room upon check-in for one of the two rooms booked, due to the ongoing renovation work at 6th floor. 👍
Comfortable room even for Superior King room.
Breakfast was nice, especially the local fried rice. 😄
AAlessandro ColanziGood location and nice view of Rooftop. Swimming pool too small and not serviced well. Check out anticipated of one day, the Hotel didn't reimbursed the night (unknown the reasons).
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