Hotel Dengan Bar di Wellington Region, New Zealand

It's our second time staying at this beautiful beautiful modern hotel, while the service ,customer service and location was great ,the rooms itself start showing the time ,while the room was fantastic, would do with a bit more attention to detail on the cleaning, still would highly recommend this place .

Very welcoming and friendly staff. King studio room was spacious and clean. Buffet breakfast was nice with a good selection on food but the scrambled eggs were cold. Hotel is in walking distance to everything. Would definitely stay again.

We enjoyed our stay, however the sauna was not in operation, which was a little bit of a letdown. Friendly staff and rooms are clean minus some mold in the shower.

We enjoyed a couple of nights' stay at this centrally located hotel. The self service check-in and check-out process was relatively seamless and staff were responsive when we requested fresh towels and sheets. The room was comfortable and spacious enough for us, although there is no window (other than a small skylight).

Stayed one night at James Cook Hotel Grand Chancellor for a conference held onsite. Check-in staff were friendly and efficient. The hotel has three separate lift banks servicing different areas — if you’re unfamiliar with Wellington, definitely ask staff to explain the easiest exit route to the city. It makes a big difference. Breakfast was a very large buffet with plenty of options, though I’ve experienced better quality elsewhere. The hotel itself is older but has solid bones. Perfectly adequate for a work overnight stay. For personal travel I’d probably choose somewhere with more atmosphere, however it felt safe and comfortable. One odd feature: some rooms face an internal terrace/window area — remember to close your curtains as people can see straight in. Bed was clean and well made, the room was tidy, though the carpet is showing its age. The shower had excellent pressure and plenty of hot water — a highlight. Overall: reliable, practical conference accommodation rather than a destination stay.

We had 1 night stay. Good facilities, like pool, Spa, Restaurant, however a few things need to improve to reach 4 star, like stated. Our room was clean and tidy but some lights up in the ceiling were out, basin in the bathroom was very cracked. We had dinner at the restaurant. I ordered pizza, where the dough was slightly undercooked, no crisp, sloppy. Filter coffee at breakfast, that was included had a colour of weak tea. But you were offered to pay extra for a coffee on top of $30, you already paid for a buffet breakfast. Previously stayed here before, but I think it needs a lot of improvements as it's gone down quite a bit.

A hotel for the location really. Perfect for an early morning flight. The view out the windows to the construction area below isn't great, but you don't stay here for the views. Nice smooth check-in and check-out, even at 5am.

The room is very tidy and big, even there is no parking available but the staff showed me a free space along the road to park overnight. There is even washing machine which surprised me and it was working well. The breakfast is good but price is 35 nzd not 19 mentioned in the trip site. I booked the room reading others' comment about the breakfast but to be honest the types of food is not so much and didnt meet my expectations.

The room was really good for what we needed. Was just hard washing dishes in the bathroom. The lift was broken, which is out of your control, however it would have made it easier to be able to access the stairs. Other than that, thanks for the stay, would recommend

Nice size room. Some plugs are not working and cannot get fixed during our stay. Staff responded quickly and offered to change room but we didn't accept as we don't want to repack our luggage. Provided an extensioon cord. TV was not working intermittly and seemed to be a common occurrence. Seems like all problems are electrically related. Staffs are very nice and respond very quickly.