Hotel Dengan bar di Wellington Region, New Zealand

This was our third stay at the Copthorne and have always enjoyed it.  Very comfortable and friendly front of house staff. The big let down is mould and dirt on the floor around the outside of the shower wall.

The hotel is ideally located, close to the action on Queen Street. The room itself was compact. The safe didn't work and needed a battery replacement. That's relatively minor. More interestingly, there was nowhere to air clothes (e.g. after a gym session) and very limited clothing hooks. The water pressure in the shower was a bit low for my liking. However, I had a city-side room high above that provided me with alaxing views of the city. Reception staff were excellent and very responsive.

The location is quite convenient, there are many restaurants around the building, especially many Chinese restaurants. The transportation is also quite convenient, the overall environment is quite clean, and the facilities are quite complete.

Location-wise, it's right by Wellington train station, making it a great choice if you're arriving by train or heading to London. Facilities: They're quite old. The air conditioning was one of those large, vintage units I'd never seen before, and it was incredibly noisy, so I just turned it off. The room had a microwave and cutlery, and surprisingly, a mini-bar – which you usually don't find in hotels at this price point. However, there was a snag: no price list for the mini-bar. While I knew the bottled water in the fridge wouldn't be free, I was still surprised to be charged $7 upon checkout (when a similar bottle is around $2.50 at the supermarket). Service: The downstairs restaurant has long operating hours. I was able to order a delicious burger after a late check-in, and grab a coffee and a pastry to go during an early checkout. Most of my positive impression comes from that restaurant.

The room is actually not as big as the picture, but the sanitation is very good. The front desk is very friendly and always provides the help you need. On the first day, I gave me a map of the city. After 2 days, I measured the seaside streets and piers with my feet. It is even more friendly for passengers taking the Airport Express AX. Under the intersection of Manners Street and Willis Street, walk south on the right hand side of the uphill road. Tea and coffee tubes are enough, and chocolate. I can't drink coffee anymore, I drink chocolate, and the hotel also prepared a large cup for me intimately. Very close to Cuba Street, in fact, not far from where to go. When I left, Beth happened to be off work, went home and drove BYD, took me to the airport, and turned a corner to see the filming place of the Lord of the Rings. Really friendly. If I go to Wellington again, I will definitely choose their home.

The room had multiple areas of built up dust that hadn’t been cleaned in a long time, and the shower had some mould in the corner and lots of soap scum around the bottles. The silicone holes in the shower head were all cracked and so the water dribbled down. I could also smell the drain. The additional windows installed (appreciate the building is historical) didn’t shut tight, which is a big problem in a windy city. The wind was howling through the window gaps when they were fully shut. Assume they were done as cheaply as possible. I was also a few doors down from the staff room, so I heard very frequent door slamming in the mornings which woke me up as it shook my door frame. There’s no way I’d be paying for full price for this hotel, but for a 50% off deal it was fine. The location is unbeatable and the bed was really comfortable. The room was a good size too.

Great location! There's a Countdown supermarket just a 3-minute walk away, Cuba Street is about 15 minutes on foot, and the National Museum is only 5-6 minutes. It's relatively affordable, although parking is $50 a day for valet, as parking around here is tough. The rooms have cooking facilities, and there's a small pool plus a hot tub. For this price and location, I think it's pretty good. It's about a 15-minute drive to the ferry terminal, perfect for catching an early boat. The art collection at the hotel is truly impressive; I looked it up and the owner is a very well-known local collector.

The check in process was very slow and the 2 males on the desk were not welcoming or friendly. The rooms were an ok size and the bed was very comfortable. The cleaners did a great job though the shower could do with a deep clean. There was no toaster in the room but it did have a microwave and kettle with tea and coffee (no hot choc). Curtains were nice and black out but there was a noisy bar court yard downstairs we could still hear quite clearly from floor 16. While there was no AC a fan and a heater were supplied. It was very close to the centre of town and did have parking if needed. We used Clifton carpark as the cheapest parking we have found in town max $26 per day.

Great spacious room, perfect for families. The bathtub was an added bonus I love that you can get Netflix and Disney Great breakfast lots of variety. Only disappointment was that the pool and spa are no longer an option being an extra plus on a rainy day with the kids but overall didn't diminish a positive experience.

The staff at reception when we arrived were very friendly and helpful. The room was clean and nicely presented. Considering it is in a busy area it was quiet at night and the bed was comfortable. We will definitely stay again in the future.  The cockatoo named Pickles was very friendly too!!