Hotel Dengan Sarapan pagi di Kentucky, Amerika Syarikat

I stayed with my fiancé as a getaway to some health issues he had earlier this summer and for a change of scenery. Beautiful exterior and lobby. It appears they have either local or vintage art throughout. The rooftop bar and resteraunt had a great ambiance and beautiful views of the city. We enjoyed the happy hour and other small bites and the food was fantastic. Based on these things, I expected the rooms to match the charm. I was so disappointed however that they didn’t. There’s room for improvement as far as some additional art decor in the room and the lighting is terrible. In the evening, the dim lights make you feel claustrophobic and a little like you’re in prison (eek!). The beds were comfortable and pillows were great, so a few changes could really turn things around. I think the biggest issue this hotel will face in the long term is upkeep and cleanliness. For being only opened a year, it’s starting to feel run down. There are chip and loss of paint on the walls, and the carpets have stains throughout. I’d fire the manager and hire a new director of housekeeping. In the bar upstairs, one of the lounge benches was missing about a yard of fabric and was shredded so badly it was embarrassing. You could see the foam. The showers have a half of a door, so water easily can make the bathroom floors wet. I’m wondering if this is causing water damage, since on the ceilings is appears that it may be. Also, they don’t accept all major credit cards, which their website didn’t indicate. When I checked in, they shared that their system is “finicky” with Discover card. They were nice enough to extend a 50 dollar credit for the hassle, however. Overall, If you’re in town, come for a drink or dinner, but stay at the Omni or a Marriot.

We stayed at this hotel several times in the past and had a great experience however, this time was not at all! Prior to our arrival I asked the front desk to put some roses in our room since it was our anniversary which they did for me. When we arrived I was surprised to find that that the hotel was under renovations since I was not advised of that when booking the room. the parking was horrible, the front desk/lobby was dirty and there was one elevator working so, it took us 15 minutes just to get to our room. Don't count on breakfast either. We did get lucky and our room was renovated and nice. It was loud due to the renovations. the noise started fairly early in the morning which sucked because, we were there to relax. Despite all of that when we checked out and were heading towards home my wife realized that she left her earrings on the nightstand. I called the hotel and explained that she left her earrings could you please go tot the room and get them. The front desk clerk responded by saying that they were not allowed to go into the rooms. Now we all know that's not true because they went into my room to put the flowers on the table. They directed me to a website to fill out a lost and found report....I mean I didn't leave a sock there it was a $500.00 set of earrings. Anyway, filled out the report and a couple of days later I received an email stating that no items were found. I called the manager and left several messages. Didn't get a call back. I finally got lucky and caught him there and I explained to him what happened. He stated that he would look into the issue and call me back...never did. i called Choice Hotels and filed three complaints and still have not gotten a call back. So, today I called Newport Police Department and filed a theft report. This hotel is not worth the $420.00 I spent for two nights and please don't leave anything at the hotel because, they will tell you it's not there.

enjoyed my trip , will recommend this hotel

Lokasinya sangat bagus, sangat dekat dengan tempat-tempat menarik, kakitangannya baik dan ramah, dan anda boleh meletak kenderaan secara percuma.

當地便宜的酒店，正常的汽車旅館水平，戴斯正常算好一些的。早飯有免費的咖啡，餅乾，和一根香蕉。香蕉算是住過的戴斯裏面的亮點。 整體的服務態度都不錯，旁邊是一個高速，不過不吵，與萬豪相鄰。周圍散散步，比較開闊，吃的地方也不少，10-20分鐘車程選擇很多，質量不錯。 游泳池玩的小朋友還挺多，暑期，周末，家庭住比較多

The hotel is beautiful and in a good location on 4th Street. Multiple restaurants and bars to eat but be sure to set reservations. The beds were comfortable but the sheets were very stiff and there was no thick comforter. Parking can be a little confusing, more signage needs to be visible because of valet and everything else the parking garages are hard to see. We had a larger vehicle and had to use a different parking garage, and due to all the valet in the front part you couldn't see where that parking garage was therefore we ended up parking in public parking garage down the road. Hotel staff was good about this and refunded us for the hotel parking so we was not double charged. One thing that I noticed that would be a big help to visitors is more signage within the hotel and parking garage. The hotel is very large and all the floors look the same so you can get quite turned around with which Tower you're going to or where the restaurants are located. For example, it would be good to have some signage inside the elevators so that you know which floors have access to which restaurants/skywalk. Would definitely recommend this hotel and will be staying here again.

From the convenient quiet location to the hot breakfast to the accommodations, everything was perfect! The bed was very comfortable, the room was very spacious, and it was quiet. The breakfast was hot and fresh and was restocked continually. The staff, especially Dylan, was knowledgeable and very helpful. He answered all of our questions about the best places to eat and local attractions. The hotel was very clean and well maintained. We would definitely stay there again when in that area!

I stayed with my fiancé as a getaway to some health issues he had earlier this summer and for a change of scenery. Beautiful exterior and lobby. It appears they have either local or vintage art throughout. The rooftop bar and resteraunt had a great ambiance and beautiful views of the city. We enjoyed the happy hour and other small bites and the food was fantastic. Based on these things, I expected the rooms to match the charm. I was so disappointed however that they didn’t. There’s room for improvement as far as some additional art decor in the room and the lighting is terrible. In the evening, the dim lights make you feel claustrophobic and a little like you’re in prison (eek!). The beds were comfortable and pillows were great, so a few changes could really turn things around. I think the biggest issue this hotel will face in the long term is upkeep and cleanliness. For being only opened a year, it’s starting to feel run down. There are chip and loss of paint on the walls, and the carpets have stains throughout. I’d fire the manager and hire a new director of housekeeping. In the bar upstairs, one of the lounge benches was missing about a yard of fabric and was shredded so badly it was embarrassing. You could see the foam. The showers have a half of a door, so water easily can make the bathroom floors wet. I’m wondering if this is causing water damage, since on the ceilings is appears that it may be. Also, they don’t accept all major credit cards, which their website didn’t indicate. When I checked in, they shared that their system is “finicky” with Discover card. They were nice enough to extend a 50 dollar credit for the hassle, however. Overall, If you’re in town, come for a drink or dinner, but stay at the Omni or a Marriot.

The hotel is beautiful and in a good location on 4th Street. Multiple restaurants and bars to eat but be sure to set reservations. The beds were comfortable but the sheets were very stiff and there was no thick comforter. Parking can be a little confusing, more signage needs to be visible because of valet and everything else the parking garages are hard to see. We had a larger vehicle and had to use a different parking garage, and due to all the valet in the front part you couldn't see where that parking garage was therefore we ended up parking in public parking garage down the road. Hotel staff was good about this and refunded us for the hotel parking so we was not double charged. One thing that I noticed that would be a big help to visitors is more signage within the hotel and parking garage. The hotel is very large and all the floors look the same so you can get quite turned around with which Tower you're going to or where the restaurants are located. For example, it would be good to have some signage inside the elevators so that you know which floors have access to which restaurants/skywalk. Would definitely recommend this hotel and will be staying here again.

Suka lokasi dan sarapan pagi dan pelayan, saya harap saya boleh ingat namanya, hebat dan dia benar-benar datang pelajaran sejarah yang sangat baik di bandar

Room is nice. Like a 4-5 star hotel. Front desk are young and beautiful…good to have a ****** at first floor. But no GYM…no entertainment facility…

Kami bermalam. Segala-galanya berjalan lancar kecuali peti sejuk bilik kami dan rakan seperjalanan kami tidak berfungsi. Daftar masuk dan akses adalah.mudah dan cekap serta lokasinya mudah ditemui dan untuk kembali ke antara negeri selepas kami pergi.

I had such a great stay and having the museum to explore was even better. The art was fascinating and was such a great kickstart to my day. The special touches in the rooms were wonderful like a plush robe, dark chocolates, and a Nespresso machine. Proof that is connected to the hotel has amazing food as well. Can’t wait to check out other 21C hotels.

這個酒店非常nice，強推，前台Maria女士非常善良友好幫助我們很多

I stayed with my fiancé as a getaway to some health issues he had earlier this summer and for a change of scenery. Beautiful exterior and lobby. It appears they have either local or vintage art throughout. The rooftop bar and resteraunt had a great ambiance and beautiful views of the city. We enjoyed the happy hour and other small bites and the food was fantastic. Based on these things, I expected the rooms to match the charm. I was so disappointed however that they didn’t. There’s room for improvement as far as some additional art decor in the room and the lighting is terrible. In the evening, the dim lights make you feel claustrophobic and a little like you’re in prison (eek!). The beds were comfortable and pillows were great, so a few changes could really turn things around. I think the biggest issue this hotel will face in the long term is upkeep and cleanliness. For being only opened a year, it’s starting to feel run down. There are chip and loss of paint on the walls, and the carpets have stains throughout. I’d fire the manager and hire a new director of housekeeping. In the bar upstairs, one of the lounge benches was missing about a yard of fabric and was shredded so badly it was embarrassing. You could see the foam. The showers have a half of a door, so water easily can make the bathroom floors wet. I’m wondering if this is causing water damage, since on the ceilings is appears that it may be. Also, they don’t accept all major credit cards, which their website didn’t indicate. When I checked in, they shared that their system is “finicky” with Discover card. They were nice enough to extend a 50 dollar credit for the hassle, however. Overall, If you’re in town, come for a drink or dinner, but stay at the Omni or a Marriot.

The hotel is beautiful and in a good location on 4th Street. Multiple restaurants and bars to eat but be sure to set reservations. The beds were comfortable but the sheets were very stiff and there was no thick comforter. Parking can be a little confusing, more signage needs to be visible because of valet and everything else the parking garages are hard to see. We had a larger vehicle and had to use a different parking garage, and due to all the valet in the front part you couldn't see where that parking garage was therefore we ended up parking in public parking garage down the road. Hotel staff was good about this and refunded us for the hotel parking so we was not double charged. One thing that I noticed that would be a big help to visitors is more signage within the hotel and parking garage. The hotel is very large and all the floors look the same so you can get quite turned around with which Tower you're going to or where the restaurants are located. For example, it would be good to have some signage inside the elevators so that you know which floors have access to which restaurants/skywalk. Would definitely recommend this hotel and will be staying here again.

Suka lokasi dan sarapan pagi dan pelayan, saya harap saya boleh ingat namanya, hebat dan dia benar-benar datang pelajaran sejarah yang sangat baik di bandar

Room is nice. Like a 4-5 star hotel. Front desk are young and beautiful…good to have a ****** at first floor. But no GYM…no entertainment facility…

Kami bermalam. Segala-galanya berjalan lancar kecuali peti sejuk bilik kami dan rakan seperjalanan kami tidak berfungsi. Daftar masuk dan akses adalah.mudah dan cekap serta lokasinya mudah ditemui dan untuk kembali ke antara negeri selepas kami pergi.

I had such a great stay and having the museum to explore was even better. The art was fascinating and was such a great kickstart to my day. The special touches in the rooms were wonderful like a plush robe, dark chocolates, and a Nespresso machine. Proof that is connected to the hotel has amazing food as well. Can’t wait to check out other 21C hotels.

這個酒店非常nice，強推，前台Maria女士非常善良友好幫助我們很多

Was a little concerned after seeing some negative reviews, but our stay last night worked out very well. We were in the Affirmed suite on the first floor (1109) which was spacious and comfortable. Furnishings were attractive, with a sofa and coffee table in front of the TV. There was also a small table with two chairs. Bathroom was large, with both a nice shower and a shower/tub as well as two sinks. The complimentary breakfast was good, although by the time you add coffee, there is a small extra charge (you could always make coffee in the room’s Keurig machine). The one suggestion I would make is to add a shelf or small table next to the pedestal sink for setting out toiletries. Last time we came through Lexington, which we do several times a year, we stayed at the Kentucky Castle, and we we have tried some other hotels downtown, but we feel this stay worked out best for us, so this will become our regular stop from now on.

Great place to stay, will be back very soon.The staff was wonderful and the rooms were extremely clean.

酒店的風格歐式、高級、典雅，房間非常寬敞，包括一個小客廳和卧室。床和枕頭都很舒服、柔軟、乾淨，最喜歡的是洗漱間，設計太貼心了，滿足了住宿的各種需求，特別是牆上的兩個掛鈎，又好看又實用，可以説解決了大問題。不明白為什麼好多酒店不能在浴室裏配置幾個類似的掛鈎？唯一的不足是房間裏沒有免費的瓶裝水。其他都非常滿意。

enjoyed my trip , will recommend this hotel

Beautiful facility. The staff is so nice and friendly, from the front desk to the house keepers. Everyone greeted us with a smile. We had a nice stay. The suite we were in was large enough for 5 of us. Very clean. Very nice out door sitting area. Complementary breakfast was hot, I really enjoyed the yogurt bar too.

Clean hotel, convient location, even smelled new, Everyone was friendly, even those that didn 't speak English. Front desk was very helpful, food suggestions, plus coupon. Recommended the Arboretum! Great time there!! Breakfsat was LACKING! No scrambled eggs, no bacon, no sausage, no sweet rolls! Expected MORE from a top notch facility!!