Hotel Dengan Bar di Central Visayas, Philippines

We enjoyed our 4 nights stay in savoy,though the rooms are not that spacious,but enough to move around with luggages, the food is also tasty, everyday they have different menus,the amenities and the view, on the 18th floor is wow...you can see the landscape of cebu by day and by night..memorable indeed..we enjoyed our pool and beach time too.. we will definitely come back again, all the staffs are so nice and polite..special thanks to the feont desk Jeremy, we enjoyed our last 2 nights stay because of him.

The room was clean and spacious enough for the three of us, and the service was good value for the price. Access from the room to the pool was very convenient. The swimming pool is large and suitable for both kids and adults, with shallow areas on both sides for non-swimmers and deeper sections in the middle for more confident swimmers. Breakfast was plated and reasonable for its price. The room tended to be a bit humid, and the pool had a strong chlorine level, so using swimming goggles may be helpful. Overall, it was a comfortable and enjoyable stay.

We had a booking at Mercure Hotel. We arrived at 3:45 PM and had to wait in a very long line for check-in because there were many guests. Unfortunately, the line we chose had the worst service. Many guests were having problems with their bookings because their reservations could not be found in the system. Some people were shouting at the attendant out of frustration because they had already waited four hours for their booking. In our case, we were traveling with our baby. Although we arrived at 3:45 PM, we were only able to check in at 9:00 PM. We were extremely tired and very frustrated. While we were eventually given a room, some tourists were transferred to another hotel because they could no longer be accommodated. This was the worst hotel experience I have ever had. I would like to commend the hotel’s amenities, cleanliness, and food they were all good. However, the shuttle bus going to the beach runs only once every hour, and the beach is quite far from the hotel, taking about 5–10 minutes to reach. It also seemed like there was no proper system for beach access. When we arrived at the beach, the guest attendants told us that we needed to get a bracelet coupon from the hotel first. However, this was never explained to us beforehand. The hotel itself is good, but the service and overall system were very disappointing

The room was clean & modern. Bed was comfy. The charging pods were right next to the bed, and they even have a USB port - which made it super convenient having your phone right next to the bed charging. Light switches is also next to the bed, so you don’t need to walk to turn off/on the room lights. Downside is the bathroom, where there is no shower glass to prevent the water from over spilling into the other parts of the bathroom. Water drainage for the shower & sink is not very good, they do take a while to drain. Hair dryer is available but it’s not very powerful, almost impossible to dry your hair. No drinking water provided in  the room, but they do have water distiller for each floor. There is a kettle & fridge in each room. Breakfast is not buffet style, it’s more of a fixed set of menu for you to choose from. Hotel does provide complimentary luggage storage services for guests, and the concierge will help you to flag down a taxi if you need to hitch a ride to the airport.

The hotel facilities are fantastic, with multiple swimming pools and a water park, plus a beach and ocean – perfect for a full day of family fun. The breakfast buffet is also excellent, with a wide variety of options.

The hotel was located near the yacht club, which is where I needed to be, so it was convenient in that way. The road outside the hotel is not much of an experience, so I walked to a nearby mall, which was decent. The hotel is quite basic but met expectations. The breakfast was quite limited, however. Service was friendly.

The room was clean, and the location was convenient, right next to a Chinese church. The breakfast was fantastic! The staff were all very welcoming. The rooftop pool was clean, had attentive service, provided towels, and you could even order food there. SM Big Mall is definitely worth a visit!

Facilities: All necessary facilities are available. Hygiene: Very clean, didn't find anything unclean. Environment: Great environment, a mall downstairs for dining, entertainment, and shopping. There's also a Jollibee a few hundred meters away. Service: Excellent service, just like staying in Japan – standard Japanese service.

Very nice, spacious, and clean room. Complimentary minibar and small snacks on the first day. Beautiful view from the 15th floor, and the food at Uma restaurant was delicious with great service and not too expensive.

We love Nustar so much! This is probably our 5th time here! Stayed here from Nov 5 to 7 as it’s Mine and my bros bday and it was after Typhoon Tino. As always they are very accomodating, friendly and helpful and gave me a piece of cake and fruit bowl but this time I ask for a happy birthday note on the monitor for background pic for me & entire family as celebration but they keep telling me they will send someone up but no one really came from the IT department . I did expect a happy birthday greeting on the monitor it would have been very special, but I understand as maybe they are so busy and under staff because of the typhoon and instead of 2 pm check and we were able to check in very late like 5:30 pm because they’re probably under staffs but all of these did not ruin our overall stay as new star staffs are all very welcoming. We had birthday dinner in the good luck hotpot which is just inside Nustar as well. Thank you Nustar for being very welcoming , friendly and hand on chest when Greeting guest is such a Nustar trademark  please trade me a guest feel welcome and at home