Hotel Dengan bar di Stockholm county, Sweden

I recently stayed at this hotel with my family, hoping for a relaxing break. However, our experience was far from what we expected. Upon check-in, there was no mention of any building works taking place. It wasn’t until later that we noticed a small sign in the hotel lift, casually mentioning that disturbances might occur between 9 AM and 5 PM from Monday to Friday. Unfortunately, this warning was not only insufficient but also inaccurate. We were rudely awakened at 7:15 AM by loud drilling, far earlier than the supposed start time. When we went down for breakfast, we were shocked to find that the building work had already begun, well before 9 AM too. The noise and disruption made it impossible to enjoy and certainly not a relaxing start to the day. The coffee was dreadful, as another reviewer had mentioned, and the breakfast experience was further marred by the staff’s lack of attention. If you are lucky enough to have your table wiped, don’t expect it to be done with a clean cloth or any cleaning products. Rooms shabby, location however is good. The situation worsened after we checked out. Despite having prepaid for our stay through Trip.com, we were charged again on our credit card for the entire stay, 24 hours after departure. This has resulted in the hassle of trying to get the hotel to refund us from overseas and we’ve had to engage our credit card company to assist with the dispute. While Trip.com has done their best to secure compensation for the building work disruption, the hotel has been utterly uncooperative occurring to trip.com seniors. Adding insult to injury, we didn’t even receive a goodbye when we checked out—just a lacklustre experience from start to finish. This hotel is part of a large chain it seems, but it’s clear that they are not customer-focused at all. I would strongly advise reconsidering whether they deserve your money. There are plenty of other places that understand the basics of hospitality….. improvements needed!

Great hotel, nice breakfast, good location, next to the shopping mall, restaurants, and train atation. Only dew minutes away from city center. The staff at the hotel are super friendly, helpful and polite. Room hotel was comfortable, makes you wanna stay all day long at the hotel :)

The hotel's location is fantastic, right above the central station, with direct subway access to the airport and other areas. You can essentially catch any subway line from here. Just a few steps away, you'll find the famous Clara Church, and there are malls nearby as well. It's in the heart of the city's CBD, very lively, and you can find anything you need. The hotel rooms are good, especially considering it's a spa bed hotel in the Nordic region... this is the most normal room you'll find 😂. It's a king-size bed room with a shower and toiletries included. However, there are no slippers or toothbrushes.

We stayed here overnight before flying home. It was a wonderful hotel with an excellent breakfast and a lovely swimming pool! There was also table tennis and a well-equipped gym in the basement of the building, in addition to a sauna in each of the gendered changing rooms. It is a little difficult to reach the hotel, though there is a shuttle bus. The hotel would benefit tremendously by developing a guide to show customers how they can easily access the hotel via foot from each of the respective airport terminals and via the free airport shuttle bus (I believe it was the T3 Alfa, bus). Finding the hotel was not trivial, even after checking in advance. Following google maps does seem to work, but you do get the awful sensation that it might try to lead you to places you don't want to end up (i.e., the high-way!). This is why I recommend the hotel creates a detailed guide on how to access the hotel, from the airport terminal buildings. If you are worried about reaching the hotel (it isn't far - it is walkable if accessibility isn't an issue), then I recommend you call them in advance and ask them for travel instructions. If accessibility is an issue for you and walking is difficult, I would recommend you call the hotel and ask them whether you would be able to reach the free airport shuttle bus terminal from your arrival destination - if not, I'm afraid you will have to call an uber/taxi to get you there as it is a long walk with luggage. Nevertheless, we thoroughly enjoyed our stay and would look to book again in the future.

I booked a double room this time, and it was spacious enough to fully open our suitcases. Overall, the room's amenities were great. There was a hairdryer (stored in a black bag), bedside lamps and outlets, and hangers. A minor drawback was that extra towels cost money, and there were many other paid services (which I didn't look into carefully). Check-in and check-out times were very busy, and we had to queue for a long time (even though there were self-service kiosks next to the counter, nobody seemed to know about them). Luggage storage also costs money, and although there seemed to be a lot of space, it wasn't quite enough (especially for large suitcases). I'd recommend considering this.

I had a fantastic stay at Story Hotel Stockholm Stureplan right in the heart of Stockholm. The location was unbeatable — just steps away from great shopping streets, excellent restaurants, and easy access to public transport, making it perfect for exploring the city on foot. Many attractions like Nybroviken, Strandvägen promenade, and the metro are within walking distance, so it was incredibly convenient for sightseeing. The staff were friendly, professional, and always ready to help, from check‑in to offering local tips. They made me feel truly welcome, and service throughout my stay was consistently excellent. The room was clean, stylish, and comfortable, with modern design details that gave it a chic, Scandinavian vibe. While European city hotels sometimes have smaller rooms, everything felt well‑organized and cozy, and the comfortable bed ensured a great night’s sleep. One of the highlights of my stay was the breakfast buffet — it offered a variety of tasty choices and was a great way to start each morning before heading out to explore. The hotel also has a lively bar and restaurant downstairs, perfect for grabbing a drink or dinner without going far. The overall vibe of the property was modern and fun, making the stay feel more like a memorable experience than just another hotel visit. Overall, I would highly recommend Story Hotel Stockholm Stureplan to anyone visiting Stockholm — especially if you want a stylish, centrally located hotel with great service and a welcoming atmosphere.

The hotel is very conveniently located close to Train Stations 41 and 40, falling within the 'Small' transport card zone. The nearby palace is worth a visit if you have some free time. However, upon checking in, a man who appeared to be Indian opened our room door, claiming he was there to perform a hygiene check. My daughter and I were absolutely terrified; it was horrifying. This clearly demonstrates a serious management oversight. Fortunately, we weren't changing clothes at the time. For the rest of our stay, we kept the 'Do Not Disturb' sign on our door.

I stayed here with my mom who is from Sweden and is 79 years old but was travelling from the UK where she now lives. We were visiting family, both in and around Stockholm. This was an important trip for her, and me and we really needed it to go well. Given such high expectations and unusual requirements because of my mom’s her age, we were really surprised by how well this hotel delivered and absolutely delighted with our stay. The location was flawless and allowed her to see and do things nearby unassisted, while also allowing us to use the train from the main train station 5 minutes away to go to a nearby town, as well as within walking distance to meet her old school friends in a quintessentially Swedish coffee shop in the centre of town. Breakfast was very authentically Swedish, but it was a bit odd that they didn’t have limpa bread. Otherwise an excellent selection of Scandinavian food that was delicious and filling. The view to the Stadshuset (Stoholm’s City Hall) where the majority of the Nobel prizes are given out from in the restaurant was really charming. The rooms were spacious and finished to a really high standard. The service and the staff were fantastic, including Marcus who met us at the door and helped with out bags, as well as Hannah and George. We cannot thank the whole team enough for thoughtful and awesome work to make such an important trip so memorable, easy and enjoyable.

I stayed two nights at this hotel. I chose this hotel for its close location to the airport bus terminal. The hotel indeed was very close to that. The hotel was located in the city centre, so moving around was very convenient. The breakfast was very good with a lot of variety. The room was small but ok for my short staying. The only thing that I missed in the room was a fridge.   

It is impeccable. The hotel is located in a quiet high-end residential area. The hotel itself has been in two buildings for years. Each has a public area. The first building to enter the door has a front desk and a public rest area. A restaurant, the second building has a public area on the first two or three floors. There is another restaurant on the first floor. All the public area decorations are very comfortable. Fresh cakes and water are provided in the lounge area every day, as well as alcohol. Liquor needs to be paid. You write the variety and room number on a book next to it. The restaurant is very delicious, you need to make an appointment in advance, the first restaurant is relatively simple, you can choose 1 to 5 dishes, eat 5 dishes per capita at about 1,000 yuan, the second restaurant is 7 dishes, the price is more expensive, because we have no appointment at the local festival, it should be good. We ate two nights at the first restaurant, two completely different menus. Breakfast is relatively simple, but the quality is very good, all are made now, can not be ordered, very fresh ingredients. The Swedes are more reserved and will not show too warm, but very friendly, what you need to tell them directly, they will try their best to help, there are some snacks in the room that are free, drinks are for money, no kettle, but you can ask the front desk. We didn't book a large room (very popular), the basic room type is relatively small, but there are some, even a full set of skin care products. All in all, this is the best small boutique hotel I have ever stayed in, and we bought a lot of organic toiletries for the hotel when we left.