Hotel Dengan Gym di Eastern Province, Saudi Arabia

It was very good experience from check in to breakfast room. Staff were very polite and friendly and always with smiles on their faces.  Food was well displayed and there was good selections. Room and bed were very comfortable. Overall experience was very pleasant and I recommend Centro for  business travellers and holiday stays.

Facilities: Old Cleanliness: Poor, smelly Environment: Average Service: Poor Breakfast: Poor, too few options, not enough to eat There weren't even any tissues in the room

The location is decent, and it's pretty convenient for dining. However, the hotel's breakfast was terrible; there was hardly anything to eat. The room itself was standard, but the air conditioning was old and quite noisy.

The hotel room is very large, with a living room, the environment is quiet, and the customer service staff are also very nice and enthusiastic. They helped us solve many problems. This is the most satisfactory hotel I have booked on Ctrip so far, no doubt about it.

The air conditioner is a bit loud, but the environment and service are very good. The lady at the front desk was great. If the credit card was not successfully swiped, she gave me free breakfast.

Even though I arrived before check in time, they let me check in without questions.

For a first-time visitor to Dammam, Saudi Arabia and for the amount that I have paid for, staying at Boudl Al Shatea was, to me, a great decision. Everything that I needed in a hotel for a relatively short 3-night stay was present specially in terms of the room amenities and available facilities at the hotel (e.g. swimming pool). I also appreciated the Reception officer offering to guests Saudi coffee and dates while they do their check-in/check-out procedures. This apparently simple but kind gesture gave me a very nice impression about Saudi culture and hospitality. The room I was assigned was spacious, clean and smelling nice, and fully furnished. The housekeeping staff did an excellent job in ensuring the cleanliness and orderliness of my room and this was true for the rest of the hotel's premises. In terms of location, the hotel is a short taxi/Uber/Careem ride away from the Dammam Main Bus Station (if you are coming from King Fahd International Airport via the Eastern Region Bus). There is also a not-so-vibrant mall next to the hotel (called Al Shatea Mall), which thankfully had a Carrefour Hypermarket giving me easy access to whatever I had in mind to eat (like breads/pastries, fruits and Saudi treats/snacks). Restaurants and fast food chains are also aplenty and are short walking distance away from the hotel. However, if you would need to explore the more known tourist areas/attractions in Dammam, walking is not an option as these are a bit far off and would require booking a taxi/Uber/Careem. But given another opportunity to visit Dammam in the future, I would definitely choose to stay at Boudl Al Shatea again.

A nice and beautiful experience. It wasn't my first. But they were very late in getting me in and they didn't compensate me or take into account the notes I mentioned to them.

The bathroom was very unclean, with hair and nail clippings indicating the need for a deep cleaning. Furthermore, it lacked an exhaust fan, and the prayer mat also required washing. As for the services and price, they were great, as were the size of the room and the cooperation of the staff, whether reception or workers.

The room is quite small, the soundproofing is quite poor, the Wi-Fi in the room is quite slow, but the facilities in the hotel are good.