Szkoda, że w pokoju nie było czajnika, herbaty ani butelki wody (lub informacji, żeby pić kranówkę). Łazienka mogłaby być dokładniej posprzątana. Śniadanie ok, bez rewelacji. Sam budynek robi duże wrażenie, ciekawa architektura.
Location by the river and proximity to city was great. Staff was super friendly and attentive. One of the best hotel breakfasts I had in a long time! Room is stylish and comfortable.
Check-in was easy and the room was comfortable for 3 person. Breakfast spread was reasonable and good. Walking distance from the train station.
I would like to give compliment to Trip.com customer service staff, Ms Kate for the prompt response when we were facing issues checking into our initial booking @ YMCA. We booked YMCA for a night, and the booking was confirmed. When we reached, we had no access into the building. I didn't receive any instructions on how to access into the building and what needed to be done for the check-in. Contacted customer service from Trip.com and Kate was handling the case. She tried calling YMCA but unable to reach any of their staff. Immediately she cancelled our booking and rebooked a near-by hotel (First Hotel Dragonen) for us. She also gave the hotel receptionist name to ensure we faced no further issues.
Thank you very much, Kate!
The hotel is really nice and the service at the reception is top notch.They even let us use the board games up stairs. The breakfast was delicious, several options and they all tasted good. The location is convenient and close to everything. The parking is not included but there is a parking lot you need to pay for yourself on the upper floors. The bad thing is that our room didn't have a window but apart from that everything went smoothly.
This was my first time staying here, and it was a great experience, so I would definitely recommend it to others.
The room was very clean and comfortable, and there was no noise at all.
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