Hotel Dengan bar di Nevsehir Province, Türkiye

This was one of the best hotels I've ever stayed at. The rooms were spacious and clean, and the views from the rooms were amazing! The breakfast was lavish and I looked forward to it every morning. The staff were very kind and always polite. The mascot cat, Kuroneko, was also cute. Uchisar is at a higher altitude than Goreme, so the views are generally beautiful and I personally recommend it. (It's not too far from the hot air balloon spot either.) I'd love to stay here again if I come to Cappadocia!

The hotel is very comfortable and comfortable. Eating early in the restaurant

We booked 3 rooms for a group of 7 people. The air conditioner in one room was not working. When contacted, the staff who was first sent to check, insisted the AC was working and then said it was not the hotel’s problem. This was surprising and disappointing from a pure service perspective given the high reviews this property has across several booking platform. The lady in charge of the evening shift eventually agreed the AC was not working and gave us a basket of fruit as an apology but they were not able to fix the issue until the next day and provided some pedestal fans overnight. They again provided more fruit and bottled water the next morning before we left for our day tour as another apology. However the service (especially the initial reaction by the staff) and amenity scores are heavily impacted by this experience. Another issue was a slight leak from the bathtub in our room which ended up making half the floor wet afterwards every time someone took a shower. This again has resulted in a lower cleanliness and amenity score. The hotel were able to accommodate our request to have rooms on the ground level to avoid too much climbing up and down stairs (we had members of our party who had slight mobility issues) - which was a positive, however, these rooms overlooked the road which the hotel straddles and so fairly loud traffic can be be heard throughout the day and also very early in the morning (3:30am) from those leaving for their hot air balloon trips. The rooms don’t seem to have much sound proofing. Note: this is magnified by the fact that this road is at the top of a hill so motorists have to gun their engines to get to the top making the noise louder. These few issues overshadowed what was otherwise a decent experience. The breakfast buffet is great with a wide variety of options - service was great at the buffet. The rooftop terrace where you can sit and relax and watch the hot air balloons fly overhead early in the morning is another highlight.

The hotel environment is lovely, with a real sense of history and very peaceful. It's quiet at night, so you can sleep undisturbed. The breakfast is rich and beautiful, great for photos, although the taste wasn't quite to my liking. The room doesn't have air conditioning, only a portable AC unit which can be a bit noisy when running. The hotel can help book hot air balloons, classic cars, and ATV tours, but they are a bit more expensive than booking outside. The hotel pool and lobby are usually empty, so you don't have to queue for photos, which is a big plus. The butler also verifies everyone entering and leaving the hotel, making it feel very safe.

The hotel service was excellent! They helped with our luggage and even arranged a bus to Kayseri for us. I accidentally broke the glass on a light bulb, and not only did they not charge me, but they also helped clean it up. The hotel breakfast was incredibly rich and delicious. I highly recommend booking the breakfast with your stay – it was the best breakfast I had during my ten days in Turkey across all the hotels! There was a great variety of sweet fruits and many other dishes. The scenery is beautiful, and we enjoyed watching the hot air balloons from the hotel terrace, accompanied by some adorable cats and dogs. Oh! After watching the hot air balloons in the morning, two little kittens even snuck into my room! It was a delightful surprise. If you love animals, this hotel is definitely for you. I will recommend this hotel to my Chinese friends who plan to visit Turkey, as the service experience was truly outstanding!

My friend booked a cave suite, and I opted for a panoramic room for the window, even though it wasn't a suite and was 100 lira more expensive per night than the cave suite. I felt the cave suite, despite having no window, was actually bigger. The breakfast spread had a lot of items, but only a few were edible; mostly appetizers and dips. For lunch, I ordered ravioli at the restaurant – absolute disaster! It was so bad I spat it out after one bite because the pasta tasted undercooked. I reported it to the front desk manager, and they waived the charge, which was about 50-60 lira. I originally wanted the hotel to book a Turkish Night show for me, but they only accepted cash. After checking online, I found the restaurant they booked for it had terrible reviews, so I canceled. The welcome fruit, which I redeemed with 1 point, wasn't delivered. After I contacted customer service, they sent a replacement of fruit, snacks, and drinks. Later, they also provided sunset drinks. The hotel's attitude was very good and generous about this. I heard the manager is Chinese, and they seem to understand Chinese business practices well. The room itself was fine, but the location felt less convenient than staying right in Göreme town.

Perched among the surreal landscapes of Cappadocia, Castillo Rojo Cappadocia Hotel offers a memorable blend of charm, comfort, and breathtaking scenery. From the moment you arrive, the hotel’s warm hospitality stands out. The staff are attentive without being intrusive, always ready to help with local recommendations, tours, or even arranging an early morning wake-up for the famous hot air balloon views. Speaking of views, this is where Castillo Rojo truly shines—its terraces provide stunning panoramic scenes of Cappadocia’s unique rock formations, especially magical at sunrise. The rooms are thoughtfully designed, combining traditional cave-style architecture with modern comforts. They’re clean, cozy, and full of character, though some guests might find certain rooms slightly compact. Still, the ambiance more than makes up for it, giving you an authentic Cappadocian experience. Breakfast is another highlight. Served fresh each morning, it features a generous spread of local Turkish flavors—cheeses, olives, fresh bread, fruits, and hot dishes—best enjoyed while overlooking the valleys. Location-wise, the hotel is well-positioned for exploring nearby attractions, with easy access to Göreme and other key sites. It strikes a nice balance between being peaceful and still close to the action. If there’s any downside, it’s that during peak season, it can get busy, and terrace seating may fill up quickly. But with a bit of planning, this is easy to manage. Overall, Castillo Rojo Cappadocia Hotel is a fantastic choice for travelers seeking a cozy, scenic, and authentic stay in Cappadocia. It’s especially ideal for couples or anyone wanting those postcard-perfect views right from their hotel.

A beautiful hotel and a wonderful experience. Goreme is so beautiful and this hotel is located not too far from the central places where you can find lots of great restaurants and souvenir shops. The room is naturally cool and beautifully decorated. We enjoyed the whole atmosphere at the hotel and the outside seating areas are perfect for relaxing after a long day of touring. The staff are very friendly and helpful.

Our stay at Kistar Cave Hotel was nothing short of magical. Nestled in Uchisar, the surroundings are quiet and serene. The hotel offers amazing views of the surrounding caves and landscapes. We intentionally chose a location away from the bustle and Kistar proved to be the perfect retreat - peaceful and secluded, yet still conveniently close to Göreme for exploring. What truly sets Kistar apart is its exceptional hospitality. We were welcomed with genuine warmth that made us feel less like guests and more like family. Each morning began with an unforgettable breakfast lovingly prepared by the anneanneler (Nonnas). It was evident that every detail was crafted with care. From freshly churned yoghurt, an array of homemade jams, freshly baked breads, vibrant salads, and beautifully slow cooked vegetables. Every breakfast felt like a heartfelt feast, and we deeply appreciated the time and effort poured into each spread. Despite the winter chill outside, the rooms were well heated and comfortable. Even when temperatures dipped to zero degrees, we could relax indoors in just a t-shirt. An unexpected treat was to see the hot air balloons take off from our balcony. There are quite a few restaurants near the hotel - from local Turkish food to Asian and Italian. Kistar Cave Hotel is a family-owned gem, and staying here truly feels like being at home, away from home. The owners gave us lovely treats to bring home and we are so touched by their warmth and kindness. For those seeking tranquility, authentic hospitality, and a memorable Cappadocian experience, Kistar is the place to go to.

Considering it is a 3-star property, I was pleasantly surprised by the rooms. I requested for a cave room with a window, which was definitely the right choice—it made the space feel much fresher and ensured great ventilation, so it didn't feel damp or stuffy at all. The layout and style were truly unique and interesting. Also, the croissants at breakfast were absolutely delicious! However, the facilities are quite dated. The biggest issue was the water supply: it was very difficult to adjust the temperature for both the taps and the shower. The hot water was inconsistent, and we often had to wait for a very long time before it finally heated up enough to use comfortably. On the service side, the regular staff members were absolutely lovely—friendly, helpful, and always polite. Unfortunately, the experience was completely ruined by the manager. During our stay, we had an issue with our luggage and asked the hotel for assistance. Instead of helping or showing any willingness to resolve the problem, the manager was uncooperative and rude. He provided misleading information and told us to call the police but threatened us that if is not the hotel's fault, he will sue us instead, what's worse is that he threatened we would not be able to leave Cappadocia due to the investigation. This was extremely unprofessional, intimidating, and unacceptable behavior for someone in a management position. In short, the room and location are okay for the price, but be prepared for inconsistent hot water and, more worryingly, very poor and threatening behavior from the male manager if you ever need help.